Vancouver Road

Track record

CQC registration dates from November 2010, so the service has been operating for around 15 years under its current registration.

CQC has published 3 overall ratings for it (2015–2020), starting at Good and staying Good every time.

At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

There are 6 CQC reports on file for this address; the newest is from 22 January 2020.

Choice nearby

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is The Regard Partnership Limited - Vancouver Road, under 0.5 miles away.

17 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Perry Vale ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

Within about a 10-minute walk there is a GP surgery (2 min), a pharmacy (2 min), a shop (3 min), a park (8 min), a café (3 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

Costs to expect

We estimate Vancouver Road at £1,450–£1,780 a week for residential care, based on published prices in the region. Over a year that is roughly £75k–£93k.

Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.

With savings below £23,250, Lewisham Council may contribute once it has carried out a free needs assessment.

The registered provider

Vancouver Road is run by Caretech Community Services Limited (company 02804415), incorporated in 1993, 17 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is other human health activities and other residential care.

CareTech Community Services Limited runs 26 CQC-registered services across 17 council areas; 18 of the 26 with a rating are Good or Outstanding (69%), against 84% for the same mix of services across England.

It trades under the CareTech Community Services brand, which covers 148 services run by 31 registered providers.

Reading Vancouver Road's CQC ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 40 of the 45 other care homes in Lewisham that CQC has rated.