Care home · Walton-on-the-Hill

Walton Heath Manor

Rated Outstanding by CQC Rating published 4 July 2019 Rating 7 years old

Typical fee here £1,400–£1,710 a week Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Top rated 2026 · one of the services in Surrey rated Outstanding by CQC

Rated 7 years ago. CQC's last published rating for this service is from July 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with a resident in a care home room Illustrative photo, not of Walton Heath Manor
Address
Hurst Drive, Walton-on-the-Hill, KT20 7QT
Run by
Hamilton House Medical Limited
Type of provider
Independent (private company)
Service
Residential care home
Beds
46 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Garden
Garden for residents (as stated on whmanor.co.uk)
En-suite rooms
En-suite rooms available (as stated on whmanor.co.uk)
Couples
Couples welcome (as stated on whmanor.co.uk)
Registered with CQC
February 2011 (15 years)
Registered manager
Teresa Wilson
Company check
Active, trading since 1984 (42 years), accounts up to date (Companies House 01857160)
Last CQC check
21 Apr 2021
Typical fees Estimated
£1,400–£1,710 a week for residential care. Estimated from prices published locally; not a quote. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

More in Tadworth: Care homes in Tadworth (9) · Best rated care homes in Tadworth · Care homes for elderly care in Tadworth

Read the full CQC inspection report · CQC location ID 1-111433925

About Walton Heath Manor

Walton Heath Manor in Walton-on-the-Hill is registered with the Care Quality Commission as a residential care home, run by Hamilton House Medical Limited. It is registered to support older people.

CQC rated it Outstanding overall (July 2019). It is one of 9 CQC-registered care homes in and around Tadworth; 7 of those are rated Good or Outstanding.

Strengths and weak spots in the ratings

Looking at the five areas: Caring, Responsive and Well-led are rated Outstanding; 2 other areas are Good.

Across Surrey, 13 of 325 rated care homes are Outstanding for Caring (4%), while 21 of 325 rated care homes are Outstanding for Responsive (6%), while 15 of 325 rated care homes are Outstanding for Well-led (5%).

Outstanding ratings for a single area are uncommon; the Caring, Responsive and Well-led section of the report gives examples of what inspectors saw.

Walton Heath Manor over the years

Walton Heath Manor has been registered with CQC since February 2011, about 15 years.

CQC has published 3 overall ratings for it (2016–2021), starting at Good and improving to Inspected but not rated.

It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

The CQC website holds 6 reports for it, the latest from 21 April 2021.

Who they support

Registration details from CQC.

Ratings over time

  1. Oct 2016 Good
  2. Jul 2019 Outstanding
  3. Apr 2021 Inspected but not rated
  4. Today Rating 7 years old

Published CQC ratings in date order. The latest rating is lower than the one before.

CQC documents

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 10 February 2026 by Reigate and Banstead. Ask how special diets are handled and whether residents can eat when they like.

From the Food Standards Agency (listed as "Walton Heath Manor"). Open Government Licence.

Map and area details

Ward
Lower Kingswood, Tadworth & Walton
Parliamentary constituency
Reigate
Integrated care board
NHS Surrey and Sussex Integrated Care Board
Urban or rural
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Care homes in KT20 (9)

Open the full map · How to get there · OpenStreetMap (ODbL)

Within walking distance

  • Bus stop 530 m (7 min walk)
  • Pharmacy Walton Pharmacy, 1.0 km (13 min walk)
  • Shop Co-op Food, 940 m (12 min walk)
  • Park 1.2 km (15 min walk)
  • Place of worship St Peter, 810 m (10 min walk)

Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence.

Inspection findings in brief

  • Walton Heath Manor provides personal care and support for a maximum of 46 older people with varying care needs.
  • Accomodation is provided from a converted residence offering single occupancy en-suite rooms set over three floors.
  • People were well supported by staff to have telephone and video call contact with their family and friends.
  • The service facilitated in person visits in a manner which minimised the risk of infection spread, including visits in the garden and through a visitors pod.

Inspected 25 March 2021; report published 21 April 2021. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Around Walton-on-the-Hill

There are 19 other care homes within 3 miles, 13 of them rated Good or Outstanding; the nearest is Tadworth Grove Care Home, 1.0 miles away.

19 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Lower Kingswood, Tadworth & Walton ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Few everyday amenities are within a short walk, so visitors will mostly come by car; the nearest bus stop is under 0.5 miles away.

How CQC rated each area

  • SafeGood268 of 325 in Surrey
  • EffectiveGood286 of 325 in Surrey
  • CaringOutstanding13 of 325 in Surrey
  • ResponsiveOutstanding21 of 325 in Surrey
  • Well-ledOutstanding15 of 325 in Surrey

CQC key question ratings, published 4 July 2019. Under each rating: how many care homes in Surrey share it; for example, 13 of 325 care homes in Surrey rated Outstanding for Caring.

Likely fees

We estimate Walton Heath Manor at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask what notice is given before a fee increase and what triggers one.

People with savings under £23,250 may get help from Surrey Council after a needs and financial assessment.

Who runs it

Walton Heath Manor is run by Hamilton House Medical Limited (company 01857160), incorporated in 1984, 26 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Family reviews

No reviews yet. If you or a relative have used this care home, your review helps other families choose.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

Looking at Walton Heath Manor for someone? This form is for reviews of care already received. To ask about rooms and prices, send a free enquiry instead.

Check availability and prices

Review Walton Heath Manor

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Walton Heath Manor in local context

  • Rated Outstanding. Across Surrey, 82% of the 322 rated care homes are Good or Outstanding and 15 are Outstanding.
  • Its rating (July 2019) is more recent than 14% of care home ratings in Surrey.
  • With 46 beds it is larger than 59% of care homes in Surrey, where the typical home has 35.
  • Registered with CQC in 2011: it has been registered longer than 62% of care homes in the area.
  • It lists 1 specialisms with CQC; the typical care home in Surrey lists 3.

Based on the CQC register for Surrey as at Oct 2026.

Other care homes close by

Guides for families

Recently rated care homes near Tadworth

Questions about Walton Heath Manor

Is Walton Heath Manor a registered provider?
Walton Heath Manor is on the CQC register as a care home (ID 1-111433925) and was rated Outstanding overall in July 2019.
Where is Walton Heath Manor?
It is at Hurst Drive, Walton-on-the-Hill, KT20 7QT.
What kind of care can Walton Heath Manor offer?
Its CQC registration covers residential homes. Ask Walton Heath Manor how it would adapt if needs increase.
When was Walton Heath Manor last inspected?
4 July 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
Is Walton Heath Manor registered for dementia care?
Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
Who runs Walton Heath Manor?
Hamilton House Medical Limited is the registered provider for Walton Heath Manor.
How big is Walton Heath Manor?
Walton Heath Manor is registered for up to 46 residents. Ask about current vacancies and whether rooms have en-suite facilities.
How is Walton Heath Manor rated for safety and leadership?
CQC rates five key questions. For Walton Heath Manor: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Outstanding; Well-led: Outstanding. Start with Safe and Well-led when reading the report.
How much does care from Walton Heath Manor cost?
No fee list from Walton Heath Manor has reached us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.

More care homes nearby

In Surrey

Free download

A 40-point checklist for comparing care homes

Print it before visiting: three columns, 40 questions on care, staffing, rooms, costs and the contract.

So providers can call you back with prices and availability, often the same day.

Providers: display this rating on your own site

Walton Heath Manor: Top rated 2026, rated Outstanding by CQC, on The Care Panel

Copy this code into your website. The badge updates itself if your CQC rating changes.

Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.

Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Tadworth.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.

Cookie settings