Care home · Yelverton
West View
Illustrative photo, not of West View- Address
- 72 Broad Park Road, Bere Alston, Yelverton, PL20 7DU
- Run by
- Bere Peninsula Care Limited
- Service
- Residential care home, Home care agency
- Beds
- 28 (registered with CQC)
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Diane Stella Kehoe
- Company check
- Active, trading since 2002 (23 years), accounts up to date (Companies House 04603361)
- Last CQC check
- 3 Apr 2025
- Typical fees Estimated
- £1,370–£1,680 a week for residential care (dementia). Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care · Accommodation for persons who require nursing or personal care
See this service on the CQC website · CQC location ID 1-115717918
An overview of West View
West View in Yelverton is registered with the Care Quality Commission as a residential care home, run by Bere Peninsula Care Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (April 2025).
Percentage scores by area
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, West View scores 71%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 71%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment2 · Some shortfalls
Caring 70%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement2 · Some shortfalls
Responsive 68%
- Person-centred Care3 · Good
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information2 · Some shortfalls
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up2 · Some shortfalls
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 16 May 2024, published 3 April 2025 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Past CQC ratings
- Jul 2015
- Aug 2017
- Apr 2021
- Jan 2024
- Apr 2025
- Today Rating 1 year old
CQC rating timeline for this address. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 26 January 2024
- CQC inspection report 16 April 2021
- CQC inspection report 31 August 2017
- CQC inspection report 21 July 2015
- Inspection report 25 January 2014
- Inspection report 11 April 2013
The kitchen's hygiene score
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 16 March 2026 by West Devon. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "West View Care Home"). Open Government Licence.
Area and map
- Ward
- Bere Ferrers
- Council
- Devon County Council · paying for care
- Parliamentary constituency
- Torridge and Tavistock
- NHS area (integrated care board)
- NHS Devon Integrated Care Board
- Type of area
- Larger rural, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Care homes in PL20 (8)
Larger map · Directions · Map © OpenStreetMap contributors
Around the building
- Bus stop 80 m (1 min walk) · 16 stops within 600 m
- Railway station Bere Alston, 830 m (10 min walk)
- Pharmacy Bere Peninsular Pharmacy, 250 m (3 min walk)
- Shop Co-op Food, 250 m (3 min walk)
- Park 200 m (2 min walk)
- Café Hope Cottage Cafe, 350 m (4 min walk)
- Place of worship United Church, 340 m (4 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
From the latest CQC inspection
- The service had made improvements to the way they protected people from risk and had also improved some areas of governance.
- At this assessment we identified areas for improvement linked to auditing, which were addressed during the inspection.
- We judged the previous breaches had been met and the assessment rating has improved from requires improvement to good in safe, effective and well led.
- We spoke with 10 people living at the service and 3 relatives.
Inspected 10 October 2023; report published 26 January 2024. Taken from CQC's own findings (Open Government Licence). Read the full report.
Specialisms
Registration details from CQC.
Who runs it
West View is run by Bere Peninsula Care Limited (company 04603361), incorporated in 2002, 8 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Bere Peninsula Care Limited runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
All 2 are in Devon, so it is a local operator rather than a national chain.
West View over the years
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 5 overall ratings for it (2015–2025), starting at Good and improving to Good.
CQC lists 6 reports for this location, the latest dated 26 January 2024.
Around Yelverton
There is 1 other care home within 3 miles, 1 of them rated Good or Outstanding; the nearest is Woodlands, 2.7 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (8 of the nearest 25).
4 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Bere Ferrers ward, classed by ONS as larger rural (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Within about a 10-minute walk there is a pharmacy (3 min), a shop (3 min), a park (2 min), a café (4 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
Ratings for safety, care and leadership
- Safe75% score254 of 289 in Devon
- Effective71% score262 of 289 in Devon
- Caring70% score250 of 289 in Devon
- Responsive68% score251 of 289 in Devon
- Well-led71% score232 of 289 in Devon
As rated by CQC, published 3 April 2025. Under each rating: how many care homes in Devon share it.
Strengths and weak spots in the ratings
West View has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 231 of the 288 other care homes in Devon that CQC has rated.
Under CQC's newer scoring, its strongest area is Safe at 75% and its lowest is Responsive at 68%, averaging 71% overall.
Likely fees
We estimate West View at £1,370–£1,680 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £71k–£87k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
Devon Council can help with costs for people with savings under £23,250, starting with a free assessment.
Family reviews
No family has reviewed West View on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
West View questions answered
- Does West View support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- How recent is West View's CQC rating?
- The latest rating is dated 3 April 2025, 1 year ago; ask whether there have been changes since.
- What kind of care can West View offer?
- Registration for West View covers: residential homes, homecare agencies. Check which of these it offers today.
- Where is West View based?
- It is at 72 Broad Park Road, Bere Alston, Yelverton, PL20 7DU.
- Is West View registered with CQC?
- Yes. West View is registered with the Care Quality Commission as a care home (location ID 1-115717918) and was rated Good overall in April 2025.
- How much does care from West View cost?
- West View's prices aren't on our site yet. Request a written quote and check what is charged on top.
- How is West View rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How many beds does West View have?
- West View has 28 registered places. Ask how many are free now and which rooms have en-suites.
- Who is the registered provider for West View?
- On CQC's register the provider is Bere Peninsula Care Limited.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.