Care home · Gloucester

Westbourne Care Home

Rated Good by CQC Rating published 28 February 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from February 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Older people painting together at an activity session Illustrative photo, not of Westbourne Care Home
Address
190 Reservoir Road, Gloucester, GL4 6SB
Run by
Westbourne Care Limited
Service
Residential care home
Beds
36 (registered with CQC)
Registered with CQC
February 2011 (15 years)
Registered manager
Helen Elizabeth Haughton
Company check
Active, trading since 2007 (19 years), accounts up to date (Companies House 06091766)
Last CQC check
28 Feb 2019
Typical fees Estimated
£1,370–£1,680 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

CQC page for this service · CQC location ID 1-149007745

An overview of Westbourne Care Home

Registered with CQC as a residential care home, Westbourne Care Home is based in Gloucester, run by Westbourne Care Limited. It supports adults of all ages, with registered specialisms in dementia.

Its latest CQC rating is Good overall (February 2019). It is one of 41 CQC-registered care homes in and around Gloucester; 37 of those are rated Good or Outstanding.

Strengths and weak spots in the ratings

Westbourne Care Home has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 147 of the 189 other care homes in Gloucestershire that CQC has rated.

Budgeting for this home

We estimate Westbourne Care Home at £1,370–£1,680 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £71k–£87k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

With savings below £23,250, Gloucestershire Council may contribute once it has carried out a free needs assessment.

Rating history

  1. Jul 2016 Good
  2. Feb 2019 Good
  3. Today Rating 7 years old

CQC rating timeline for this address.

CQC reports

Food hygiene

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 25 August 2026 by Gloucester City. Ask how special diets are handled and whether residents can eat when they like.

From the Food Standards Agency (listed as "Westbourne Nursing Home"). Open Government Licence.

Map and area details

Ward
Tuffley
Parliamentary constituency
Gloucester
NHS area (integrated care board)
NHS Gloucestershire Integrated Care Board
Area classification
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Care homes in GL4 (17)

See the wider area · Get directions · OpenStreetMap (ODbL)

Within walking distance

  • Bus stop 120 m (1 min walk) · 24 stops within 600 m
  • GP surgery Rosebank Surgery, 1.3 km (16 min walk)
  • Pharmacy Tuffley Pharmacy, 1.2 km (15 min walk)
  • Shop Hill Stores, 330 m (4 min walk)
  • Park 390 m (5 min walk)
  • Café Robinswood Hill Café, 240 m (3 min walk)
  • Place of worship Saint Barnabas, 150 m (2 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Ward and NHS boundaries from official postcode data, Open Government Licence.

How it fits locally

Choice is wide here: the 25 nearest other care homes are all within 3 miles, 23 of them rated Good or Outstanding, and the closest is Brunswick House Nursing Home, under 0.5 miles away.

16 of the 25 nearest rated care homes have a more recent rating than this one.

It sits in Tuffley ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.

Within about a 10-minute walk there is a shop (4 min), a park (5 min), a café (3 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

Who runs it

Westbourne Care Home is run by Westbourne Care Limited (company 06091766), incorporated in 2007, 4 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is nursing care.

What inspectors found

  • People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement.
  • Westbourne Nursing Home accommodates 36 people in one adapted building.
  • At our previous inspection in April 2016 the service was rated "Good".
  • A registered manager is a person who has registered with the Care Quality Commission to manage the service.

Inspected 25 January 2019; report published 28 February 2019. From the regulator's own summary (Open Government Licence). Read the full report.

Ratings for safety, care and leadership

  • SafeGood165 of 190 in Gloucestershire
  • EffectiveGood175 of 190 in Gloucestershire
  • CaringGood167 of 190 in Gloucestershire
  • ResponsiveGood161 of 190 in Gloucestershire
  • Well-ledGood148 of 190 in Gloucestershire

Source: CQC, published 28 February 2019. Under each rating: how many care homes in Gloucestershire share it.

Specialisms

From the CQC register; ask how each need is met in practice.

History with CQC

Registered in February 2011, it has 15 years on the CQC register.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Reports on record: 6, with the most recent dated 28 February 2019.

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Westbourne Care Home in local context

  • Rated Good. Across Gloucestershire, 86% of the 190 rated care homes are Good or Outstanding and 12 are Outstanding.
  • Its rating (February 2019) is more recent than 24% of care home ratings in Gloucestershire.
  • With 36 beds it is larger than 61% of care homes in Gloucestershire, where the typical home has 26.
  • Registered with CQC in 2011: it has been registered longer than 54% of care homes in the area.
  • It lists 3 specialisms with CQC; the typical care home in Gloucestershire lists 3.

Compared with every CQC-registered care home in Gloucestershire. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Recently rated care homes near Gloucester

Frequently asked about Westbourne Care Home

When was Westbourne Care Home last inspected?
The latest rating is dated 28 February 2019, 7 years ago; ask whether there have been changes since.
Is Westbourne Care Home registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
What services is Westbourne Care Home registered for?
Registration for Westbourne Care Home covers: residential homes. Check which of these it offers today.
Is Westbourne Care Home a registered provider?
Yes: CQC lists it as a care home under location ID 1-149007745 and was rated Good overall in February 2019.
Where is Westbourne Care Home?
It is at 190 Reservoir Road, Gloucester, GL4 6SB.
How is Westbourne Care Home rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
How much does Westbourne Care Home charge?
Westbourne Care Home's prices aren't on our site yet. Residential care home typically costs £1,349 a week (average 2026 self-funder fees in South West). Request a written quote and check what is charged on top.
Which provider runs Westbourne Care Home?
On CQC's register the provider is Westbourne Care Limited.
How many beds does Westbourne Care Home have?
Westbourne Care Home can take up to 36 residents. Ask what is free now and about en-suite rooms.

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Westbourne Care Home: rated Good by CQC, on The Care Panel

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