Care home · Ware

Westgate House Care Centre

Rated Good by CQC Rating published 21 January 2020 Rating 6 years old

Typical fee here £1,520–£1,850 a week Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Rated 6 years ago. CQC's last published rating for this service is from January 2020. Ask what has changed since, such as the manager or the number of people they support.
Westgate House Care Centre
Westgate House Care Centre. Photo: © Melvyn Cousins, CC BY-SA 2.0, via Geograph. Not supplied by the provider.
Address
Tower Road, Ware, SG12 7LP
Run by
Westgate Healthcare Limited (2 services)
Type of provider
Independent (private company)
Service
Nursing home
Beds
109 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2011 (15 years)
Registered manager
Nancy Elizabeth Currie
Company check
Active, trading since 1992 (34 years), accounts up to date (Companies House 02725412)
Last CQC check
17 Feb 2022
Typical fees Estimated
£1,520–£1,850 a week for nursing care (dementia). An estimate based on local published fees. Ask for a written quote. How we estimate

Licensed by CQC for: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

See this service on the CQC website · CQC location ID 1-126744616

Introducing Westgate House Care Centre

Registered with CQC as a nursing home, Westgate House Care Centre is based in Ware, run by Westgate Healthcare Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.

Its latest CQC rating is Good overall (January 2020), with Well-led rated Outstanding. It is one of 7 CQC-registered care homes in and around Ware; 4 of those are rated Good or Outstanding.

Westgate House Care Centre over the years

Registered in February 2011, it has 15 years on the CQC register.

CQC has published 6 overall ratings for it (2015–2022), starting at Requires improvement and improving to Inspected but not rated.

The rating is 6 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

CQC lists 6 reports for this location, the latest dated 17 February 2022.

Likely fees

We estimate Westgate House Care Centre at £1,520–£1,850 a week for nursing care (dementia), based on published prices in the region. Over a year that is roughly £79k–£96k.

Part of a nursing fee may be met by the NHS (NHS-funded nursing care), paid to the home rather than to you.

Hertfordshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Around Ware

There are 11 other care homes within 3 miles, 8 of them rated Good or Outstanding; the nearest is Hillview Care Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: sight or hearing loss (7 of the nearest 25).

12 of the 21 nearest rated care homes have a more recent rating than this one.

It sits in Ware Trinity ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Within about a 10-minute walk there is a shop (7 min), a park (4 min), a café (10 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.

The company behind Westgate House Care Centre

Westgate House Care Centre is run by Westgate Healthcare Limited (company 02725412), incorporated in 1992, 18 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Westgate Healthcare Limited runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.

All 2 are in Hertfordshire, so it is a local operator rather than a national chain.

How its rating has changed

  1. Jul 2015 Requires improvement
  2. Jul 2015 Good
  3. Jul 2017 Good
  4. Jan 2020 Good
  5. Apr 2021 Inspected but not rated
  6. Feb 2022 Inspected but not rated
  7. Today Rating 6 years old

Overall ratings CQC has published for this location, oldest first.

CQC reports

Location and local area

Ward
Ware Trinity
Parliamentary constituency
Hertford and Stortford
Local NHS (ICB)
NHS Central East Integrated Care Board
Urban or rural
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Care homes in SG12 (8)

View on OpenStreetMap · How to get there · © OpenStreetMap contributors

Within walking distance

  • Bus stop 130 m (2 min walk) · 10 stops within 600 m
  • Railway station Ware, 1.0 km (13 min walk)
  • GP surgery Ware Chiropody & Podiatry, 850 m (11 min walk)
  • Pharmacy Boots, 810 m (10 min walk)
  • Shop Cromwell Community Store, 520 m (7 min walk)
  • Park Cooles Park, 340 m (4 min walk)
  • Café Truly Scrumptious, 800 m (10 min walk)
  • Place of worship Church of the Sacred Heart of Jesus and Saint Joseph, 490 m (6 min walk)
  • Library Ware Library, 840 m (10 min walk)

Distances are as the crow flies, from OpenStreetMap (© OpenStreetMap contributors, ODbL); real walking routes will be longer and may include hills or busy roads.

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence.

From the latest CQC inspection

  • Westgate House Care Centre accommodates up to up to 109 people, some of whom were living with dementia.
  • The service provides accommodation over three floors.
  • The provider had robust systems in place to ensure visitors were entering the building safely to reduce the risk of spreading the infection.
  • For example, Relatives and friends received awareness sessions in how to test and put on and take off personal protective equipment (PPE) safely.

Inspected 8 February 2022; report published 17 February 2022; supporting 109 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

The ratings in context

Area by area, Well-led is rated Outstanding; 4 other areas are Good.

Across Hertfordshire, 10 of 219 rated care homes are Outstanding for Well-led (5%).

The report's Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.

Needs it is registered to meet

Specialisms as registered with CQC.

Each area CQC checks

  • SafeGood161 of 219 in Hertfordshire
  • EffectiveGood193 of 218 in Hertfordshire
  • CaringGood194 of 218 in Hertfordshire
  • ResponsiveGood182 of 217 in Hertfordshire
  • Well-ledOutstanding10 of 219 in Hertfordshire

As rated by CQC, published 21 January 2020. Under each rating: how many care homes in Hertfordshire share it; for example, 10 of 219 care homes in Hertfordshire rated Outstanding for Well-led.

Family reviews

Nobody has reviewed Westgate House Care Centre here yet. Have you used it? A short, honest review helps the next family decide.

Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.

Looking at Westgate House Care Centre for someone? This form is for reviews of care already received. To ask about rooms and prices, send a free enquiry instead.

Check availability and prices

Review Westgate House Care Centre

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Questions about Westgate House Care Centre

Which provider runs Westgate House Care Centre?
Westgate Healthcare Limited is the registered provider for Westgate House Care Centre.
How many beds does Westgate House Care Centre have?
Westgate House Care Centre can take up to 109 residents. Ask what is free now and about en-suite rooms.
How did Westgate House Care Centre score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Outstanding. Read Safe and Well-led first; they say most about reliability.
What are Westgate House Care Centre's fees?
We don't have published prices from Westgate House Care Centre yet. Residential care home typically costs £1,455 a week (average 2026 self-funder fees in East of England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
What type of care does Westgate House Care Centre provide?
Registration for Westgate House Care Centre covers: nursing homes. Check which of these it offers today.
Is Westgate House Care Centre registered with CQC?
Yes: CQC lists it as a care home under location ID 1-126744616 and was rated Good overall in January 2020.
What is Westgate House Care Centre's address?
It is at Tower Road, Ware, SG12 7LP.
When was Westgate House Care Centre last inspected?
21 January 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
Can Westgate House Care Centre care for someone with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?

Widen your search

In Hertfordshire

Free download

Visiting care homes? Take this 40-point checklist

Forty questions on staffing, daily life, rooms, fees and the contract, laid out so you can compare three homes.

So providers can call you back with prices and availability, often the same day.

Providers: display this rating on your own site

Westgate House Care Centre: rated Good by CQC, on The Care Panel

This badge stays current with your CQC rating. Paste the code wherever you want it to show.

Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.

Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Ware.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.