Care home · Horsham

Westlake

Rated Good by CQC Rating published 9 July 2019 Rating 7 years old

Typical fee here £1,650–£2,010 a week Estimate

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Rated 7 years ago. CQC's last published rating for this service is from July 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with a resident in a care home room Illustrative photo, not of Westlake
Address
Pondtail Road, Horsham, RH12 5EZ
Type of provider
Independent (private company)
Service
Nursing home
Beds
63 (registered with CQC)
Nursing care
Yes, registered as a nursing home (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
February 2011 (15 years)
Part of
Barchester Healthcare
Registered manager
Sarah Denice Hart
Company check
Active, trading since 1993 (33 years), accounts up to date (Companies House 02849519)
Last CQC check
9 Jul 2019
Typical fees Estimated
£1,650–£2,010 a week for nursing care. Estimate only, from published local rates. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

Full report at cqc.org.uk · CQC location ID 1-125863033

About this home

Westlake in Horsham is registered with the Care Quality Commission as a nursing home, run by Barchester Healthcare Homes Limited. It is registered to support adults of all ages.

CQC rated it Good overall (July 2019). It is one of 16 CQC-registered care homes in and around Horsham; 10 of those are rated Good or Outstanding.

Budgeting for this home

We estimate Westlake at £1,650–£2,010 a week for nursing care, based on published prices in the region. Over a year that is roughly £86k–£105k.

Part of a nursing fee may be met by the NHS (NHS-funded nursing care), paid to the home rather than to you.

If savings are under the upper limit (£23,250 in England), West Sussex Council may pay part of the cost after a free care needs assessment.

How it fits locally

There are 20 other care homes within 3 miles, 14 of them rated Good or Outstanding; the nearest is Skylark House, under 0.5 miles away.

19 of the 22 nearest rated care homes have a more recent rating than this one.

It sits in Holbrook West ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a pharmacy (9 min), a shop (9 min), a park (5 min), a café (5 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.

What the ratings tell you

Westlake has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 232 of the 316 other care homes in West Sussex that CQC has rated.

The five key questions

  • SafeGood267 of 317 in West Sussex
  • EffectiveGood289 of 317 in West Sussex
  • CaringGood294 of 317 in West Sussex
  • ResponsiveGood286 of 317 in West Sussex
  • Well-ledGood233 of 317 in West Sussex

From CQC's latest report, published 9 July 2019. Under each rating: how many care homes in West Sussex share it.

History with CQC

CQC registration dates from February 2011, so the service has been operating for around 15 years under its current registration.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

4 reports have been published for this location, most recently on 9 July 2019.

What inspectors found

  • There were 53 people living at the service on the day of our inspection.
  • Westlake is a large purpose built care home located in Horsham, West Sussex.
  • People's experience of using this service: People were happy with the care they received, felt relaxed with staff and told us they were treated with kindness.
  • They said they felt safe, were well supported and there were sufficient staff to care for them.

Inspected 11 June 2019; report published 9 July 2019; supporting 63 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.

Ownership and company checks

Westlake is run by Barchester Healthcare Homes Limited (company 02849519), incorporated in 1993, 17 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Barchester Healthcare Homes Limited runs 165 CQC-registered services across 73 council areas; 116 of the 129 with a rating are Good or Outstanding (90%), against 83% for the same mix of services across England.

5 of its services are in West Sussex.

It trades under the Barchester Healthcare brand, which covers 165 services run by 1 registered provider.

Specialisms

Specialisms as registered with CQC.

Earlier inspections

  1. Dec 2016 Good
  2. Jul 2019 Good
  3. Today Rating 7 years old

The location's rating record from CQC, from first to latest.

Published inspection reports

Council food inspection

4/5

The kitchen has a food hygiene rating of 4 (good), from an inspection on 29 June 2026 by Horsham. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Westlake House Care Home"). Open Government Licence.

Map and area details

Ward
Holbrook West
Parliamentary constituency
Horsham
Local NHS (ICB)
NHS Surrey and Sussex Integrated Care Board
Urban or rural
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Care homes in RH12 (14)

See the wider area · Get directions · Map data: OpenStreetMap contributors

Nearby

  • Bus stop 80 m (1 min walk) · 8 stops within 600 m
  • Railway station Littlehaven, 980 m (12 min walk)
  • GP surgery Holbrook Surgery, 1.1 km (14 min walk)
  • Pharmacy Day Lewis Pharmacy, 710 m (9 min walk)
  • Shop Budgens, 750 m (9 min walk)
  • Park 400 m (5 min walk)
  • Café Holbrook Heart Cafe, 400 m (5 min walk)
  • Place of worship St. Mark's Church, 420 m (5 min walk)

From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.

Ward and NHS boundaries from official postcode data, Open Government Licence.

Family reviews

No family has reviewed Westlake on The Care Panel so far.

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Compared with other care homes locally

  • Rated Good. Across West Sussex, 84% of the 317 rated care homes are Good or Outstanding and 12 are Outstanding.
  • Its rating (July 2019) is more recent than 16% of care home ratings in West Sussex.
  • With 63 beds it is larger than 87% of care homes in West Sussex, where the typical home has 28.
  • Registered with CQC in 2011: it has been registered longer than 52% of care homes in the area.
  • It lists 2 specialisms with CQC; the typical care home in West Sussex lists 3.

All figures compare it with other care homes in West Sussex; CQC register, Oct 2026.

Nearby options

Guides for families

Other care homes near Horsham with recent ratings

Westlake: common questions

What kind of care can Westlake offer?
Registration for Westlake covers: nursing homes. Check which of these it offers today.
What is Westlake's address?
It is at Pondtail Road, Horsham, RH12 5EZ.
Is Westlake regulated by the Care Quality Commission?
Yes: CQC lists it as a care home under location ID 1-125863033 and was rated Good overall in July 2019.
Does Westlake support people with dementia?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
When was Westlake last inspected?
The latest rating is dated 9 July 2019, 7 years ago; ask whether there have been changes since.
How big is Westlake?
Westlake can take up to 63 residents. Ask what is free now and about en-suite rooms.
Which provider runs Westlake?
Barchester Healthcare Homes Limited is the registered provider for Westlake.
How much does Westlake charge?
Westlake hasn't shared a price list with us. Residential care home typically costs £1,100–£1,600 a week (typical 2026 prices in West Sussex). Ask for a written quote that includes weekend and bank holiday rates.
How is Westlake rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.

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Westlake: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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