Care home · Shepshed
White Acres
Illustrative photo, not of White Acres- Address
- 15 Leicester Road, Shepshed, LE12 9DF
- Run by
- Prime Life Limited (55 services)
- Service
- Residential care home
- Beds
- 12 (registered with CQC)
- Registered with CQC
- January 2011 (15 years)
- Part of
- Prime Life Limited
- Registered manager
- Ben Morgan Camwell
- Company check
- Active, trading since 1993 (33 years), accounts up to date (Companies House 02779611)
- Last CQC check
- 12 Feb 2022
- Typical fees Estimated
- £1,130–£1,380 a week for residential care. Estimate only, from published local rates. How we estimate
Registered to provide: Accommodation for persons who require nursing or personal care
CQC page for this service · CQC location ID 1-131819772
About White Acres
White Acres is a CQC-registered residential care home in Shepshed, run by Prime Life Limited. Its CQC registration covers adults of all ages, including people living with learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (March 2018). It is one of 10 CQC-registered care homes in and around Shepshed; 9 of those are rated Good or Outstanding.
Costs to expect
We estimate White Acres at £1,130–£1,380 a week for residential care, based on published prices in the region. Over a year that is roughly £59k–£72k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
Council help is possible below £23,250 in savings: ask Leicestershire Council for a free care needs assessment.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 115 of the 150 other care homes in Leicestershire that CQC has rated.
Choice nearby
There are 16 other care homes within 3 miles, 15 of them rated Good or Outstanding; the nearest is Ash Tree, under 0.5 miles away.
Every one of the 25 nearest rated care homes has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Shepshed East ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.
Within about a 10-minute walk there is a GP surgery (1 min), a pharmacy (1 min), a shop (4 min), a park (9 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
The five key questions
- Safe122 of 151 in Leicestershire
- Effective132 of 151 in Leicestershire
- Caring137 of 151 in Leicestershire
- Responsive134 of 151 in Leicestershire
- Well-led116 of 151 in Leicestershire
Source: CQC, published 17 March 2018. Under each rating: how many care homes in Leicestershire share it.
Track record
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 5 overall ratings for it (2016–2026), starting at Good; it has gone up 1 and down 1 time, and is now Requires Improvement.
No new overall rating has been published for 8 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
6 reports have been published for this location, most recently on 12 February 2022.
Ownership and company checks
White Acres is run by Prime Life Limited (company 02779611), incorporated in 1993, 18 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Prime Life Limited runs 56 CQC-registered services across 15 council areas; 45 of the 55 with a rating are Good or Outstanding (82%), against 83% for the same mix of services across England.
9 of its services are in Leicestershire.
It trades under the Prime Life Limited brand, which covers 59 services run by 5 registered providers.
Who it can help
From the CQC register; ask how each need is met in practice.
How its rating has changed
- Jul 2016
- Mar 2017
- Mar 2018
- Feb 2022
- Oct 2026
- Today Rating 8 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 12 February 2022
- CQC inspection report 17 March 2018
- CQC inspection report 4 March 2017
- CQC inspection report 8 July 2016
- Inspection report 6 November 2013
- Inspection report 15 November 2012
Food safety inspection
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 22 August 2024 by Charnwood. On a visit, ask to see this week's menu and how residents choose what they eat.
From the Food Standards Agency (listed as "White Acres"). Open Government Licence.
Where it is
- Ward
- Shepshed East
- Parliamentary constituency
- Loughborough
- Local NHS (ICB)
- NHS Leicester, Leicestershire and Rutland Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Care homes in LE12 (23)
Bigger map · How to get there · Base map © OpenStreetMap
Local amenities
- Bus stop 30 m (1 min walk) · 24 stops within 600 m
- GP surgery Forest House Surgery, 110 m (1 min walk)
- Pharmacy Rowlands Pharmacy, 90 m (1 min walk)
- Shop Londis, 300 m (4 min walk)
- Park Glenmore Park, 710 m (9 min walk)
- Café J23 Truckstop, 820 m (10 min walk)
- Place of worship St Winefride Roman Catholic Church, 440 m (6 min walk)
- Library Shepshed Library, 670 m (8 min walk)
Map data © OpenStreetMap contributors (ODbL). These are direct-line distances, so real walking routes, and times, will be longer.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Key points from CQC's visit
- They had some choice over their day-to-day lives, and staff had received training in learning disability and autism.
- However, some ineffective leadership and systems meant the principles of Right Support, Right Care, Right Culture were not consistently upheld.
- Leaders had made some decisions on people’s behalf without appropriate consultation, which undermined people’s choice, control and involvement.
- One person told us, “It’s lovely.” When asked if they felt safe living at the home, they immediately answered, “yes”. Most relatives said staff cared deeply about people.
Inspected 21 January 2022; report published 12 February 2022; supporting 11 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Family reviews
No reviews yet. If you or a relative have used this care home, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
White Acres against its area
- Rated Good. Across Leicestershire, 81% of the 151 rated care homes are Good or Outstanding and 3 are Outstanding.
- Its rating (March 2018) is more recent than 0% of care home ratings in Leicestershire.
- With 12 beds it is smaller than 79% of care homes in Leicestershire, where the typical home has 30.
- Registered with CQC in 2011: it has been registered longer than 60% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Leicestershire lists 4.
All figures compare it with other care homes in Leicestershire; CQC register, Oct 2026.
Closest alternatives
Guides for families
Similar care homes near Shepshed, rated recently
- Acorn CloseJul 2026
- The WillowsSep 2026
- Ash TreeApr 2025
What families ask about White Acres
- Who runs White Acres?
- Prime Life Limited is the registered provider for White Acres.
- How many beds does White Acres have?
- CQC capacity for White Acres: 12 beds. Ask about current availability and room facilities.
- How did White Acres score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How much does White Acres charge?
- White Acres's prices aren't on our site yet. Residential care home typically costs £1,125 a week (average 2026 self-funder fees in East Midlands). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is White Acres registered with CQC?
- It is. The CQC register records White Acres as a care home, location ID 1-131819772 and was rated Good overall in March 2018.
- Where is White Acres based?
- It is at 15 Leicester Road, Shepshed, LE12 9DF.
- What kind of care can White Acres offer?
- Its CQC registration covers residential homes. Ask White Acres how it would adapt if needs increase.
- How recent is White Acres's CQC rating?
- CQC published the current rating on 17 March 2018, 8 years ago. Older ratings are common, so ask about changes since.
- Can White Acres care for someone with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
Care homes in neighbouring towns
In Leicestershire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.