Care home · High Peak

Whitestones Care Home

Rated Requires improvement by CQC Rating published 20 January 2023 Rating 3 years old
A carer talking with women in wheelchairs Illustrative photo, not of Whitestones Care Home
Address
139 Manchester Road, Chapel-en-le-Frith, High Peak, SK23 9TW
Run by
Derbyshire County Council (16 services)
Service
Residential care home
Beds
40 (registered with CQC)
Registered with CQC
December 2010 (15 years)
Part of
Derbyshire County Council
Registered manager
Drishti Tyagi
Last CQC check
20 Jan 2023
Typical fees Estimated
£1,160–£1,410 a week for residential care (dementia). Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Accommodation for persons who require nursing or personal care

CQC page for this service · CQC location ID 1-121909667

About this home

Whitestones Care Home in High Peak is registered with the Care Quality Commission as a residential care home, run by Derbyshire County Council. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Requires improvement overall (January 2023). Safe, Responsive and Well-led were rated Requires improvement. It is one of 3 CQC-registered care homes in and around Chapel-en-le-Frith; 1 of those are rated Good or Outstanding.

Around High Peak

There are 2 other care homes within 3 miles, 1 of them rated Good or Outstanding; the nearest is Welby Croft Residential Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: mental health conditions (6 of the nearest 25); physical disabilities (7 of the nearest 25); sight or hearing loss (1 of the nearest 25).

11 of the 24 nearest rated care homes have a more recent rating than this one.

It sits in Blackbrook ward, classed by ONS as smaller rural (further from a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.

Likely fees

We estimate Whitestones Care Home at £1,160–£1,410 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £60k–£73k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

Derbyshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Whitestones Care Home over the years

Whitestones Care Home has been registered with CQC since December 2010, about 15 years.

CQC has published 5 overall ratings for it (2014–2023), starting at Inspected but not rated and falling to Requires improvement.

3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

There are 6 CQC reports on file for this address; the newest is from 20 January 2023.

Who they support

Specialisms as registered with CQC.

What the ratings tell you

Looking at the five areas: Safe, Responsive and Well-led are rated below Good; 2 other areas are Good.

Across Derbyshire, 42 of 222 rated care homes are Requires improvement for Safe (19%), while 20 of 222 rated care homes are Requires improvement for Responsive (9%), while 50 of 222 rated care homes are Requires improvement for Well-led (23%).

The Safe, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Safe, effective, caring, responsive, well-led

  • SafeRequires improvement42 of 222 in Derbyshire
  • EffectiveGood190 of 222 in Derbyshire
  • CaringGood195 of 222 in Derbyshire
  • ResponsiveRequires improvement20 of 222 in Derbyshire
  • Well-ledRequires improvement50 of 222 in Derbyshire

Ratings from CQC's most recent report, published 20 January 2023. Under each rating: how many care homes in Derbyshire share it.

The inspection, summarised

  • Where people took medicines 'as and when required' there was a lack of guidance for staff to know how and when to support people to take these and reasons for the medicines being given were not always recorded.
  • The provider had not always explored how people would prefer to be cared for at the end of their lives.
  • Complaints were not always reviewed for lessons to be learnt.
  • There were enough staff to support people and checks were made on their suitability to work in the service.

Inspected 2 December 2022; report published 20 January 2023; supporting 41 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Past CQC ratings

  1. Jul 2014 Inspected but not rated
  2. Aug 2015 Good
  3. Jul 2017 Good
  4. Feb 2020 Requires improvement
  5. Jan 2023 Requires improvement
  6. Today Rating 3 years old

CQC rating timeline for this address.

Inspection reports to read

Kitchen hygiene rating

5/5

The kitchen has a food hygiene rating of 5 (very good), from an inspection on 11 June 2025 by High Peak. On a visit, ask to see this week's menu and how residents choose what they eat.

From the Food Standards Agency (listed as "Whitestones Care Home"). Open Government Licence.

Area and map

Ward
Blackbrook
Parliamentary constituency
High Peak
Local NHS (ICB)
NHS Derby and Derbyshire Integrated Care Board
Area classification
Smaller rural: further from a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England

See the wider area · Plan a journey · Map data: OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence.

Ownership and company checks

Derbyshire County Council runs 16 CQC-registered services; 14 of the 15 with a rating are Good or Outstanding (93%), against 86% for the same mix of services across England.

All 16 are in Derbyshire, so it is a local operator rather than a national chain.

It trades under the Derbyshire County Council brand, which covers 16 services run by 1 registered provider.

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Whitestones Care Home: common questions

How recent is Whitestones Care Home's CQC rating?
20 January 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
Can Whitestones Care Home care for someone with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
What services is Whitestones Care Home registered for?
Whitestones Care Home is registered for residential homes. Ask which of these it provides at the moment.
Is Whitestones Care Home registered with CQC?
Registered, yes: location 1-121909667 on the Care Quality Commission register, listed as a care home and was rated Requires improvement overall in January 2023.
What is Whitestones Care Home's address?
It is at 139 Manchester Road, Chapel-en-le-Frith, High Peak, SK23 9TW.
How did Whitestones Care Home score on each CQC key question?
CQC rates five key questions. For Whitestones Care Home: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How much does Whitestones Care Home charge?
Whitestones Care Home's prices aren't on our site yet. Residential care home typically costs £1,125 a week (average 2026 self-funder fees in East Midlands). Ask for a written quote that includes weekend and bank holiday rates.
Who is the registered provider for Whitestones Care Home?
The registered provider is Derbyshire County Council, according to CQC.
How big is Whitestones Care Home?
CQC registers Whitestones Care Home for 40 residents; ask about vacancies, room sizes and en-suite bathrooms.

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