Care home · Hindhead
Whitmore Vale House
Illustrative photo, not of Whitmore Vale House- Address
- Churt Road, Hindhead, GU26 6NL
- Run by
- Whitmore Vale Housing Association Limited (5 services)
- Service
- Residential care home
- Beds
- 20 (registered with CQC)
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Adriana Cecilia Nastac
- Company check
- Active, accounts up to date (Companies House IP19760R)
- Last CQC check
- 7 Jul 2023
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
Read the full CQC inspection report · CQC location ID 1-114046705
Whitmore Vale House at a glance
Whitmore Vale House is a CQC-registered residential care home in Hindhead, run by Whitmore Vale Housing Association Limited. Its CQC registration covers adults of all ages, including people living with learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (July 2023). It is one of 24 CQC-registered care homes in and around Haslemere; 18 of those are rated Good or Outstanding.
Who the service is registered for
As listed with the regulator.
Track record
Whitmore Vale House has been registered with CQC since January 2011, about 15 years.
CQC has published 5 overall ratings for it (2015–2023), starting at Good; it has gone up 1 and down 1 time, and is now Good.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The CQC website holds 6 reports for it, the latest from 7 July 2023.
Choice nearby
There are 22 other care homes within 3 miles, 16 of them rated Good or Outstanding; the nearest is The Pines, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (2 of the nearest 25).
14 of the 24 nearest rated care homes have a more recent rating than this one.
It sits in Hindhead & Beacon Hill ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a shop (2 min), a park (4 min) and a bus stop (1 min), which matters for residents who can go out and for visiting family.
The registered provider
Whitmore Vale House is run by Whitmore Vale Housing Association Limited (company IP19760R).
At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.
Whitmore Vale Housing Association Limited runs 5 CQC-registered services; 5 of the 5 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
All 5 are in Surrey, so it is a local operator rather than a national chain.
Past CQC ratings
- Dec 2015
- Dec 2017
- Apr 2020
- Jan 2021
- Jul 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 7 July 2023
- CQC inspection report 30 January 2021
- CQC inspection report 2 April 2020
- CQC inspection report 5 December 2017
- CQC inspection report 18 December 2015
- Inspection report 30 July 2013
Finding it
- Ward
- Hindhead & Beacon Hill
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Farnham and Bordon
- Local NHS (ICB)
- NHS Surrey and Sussex Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Care homes in GU26 (15)
Bigger map · Route planner · Map data: OpenStreetMap contributors
Within walking distance
- Bus stop 50 m (1 min walk) · 12 stops within 600 m
- GP surgery Grayshott Surgery, 1.4 km (17 min walk)
- Shop Jaycees, 140 m (2 min walk)
- Park 340 m (4 min walk)
- Place of worship Beacon Hill United Reformed Church, 50 m (1 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence).
Costs to expect
We estimate Whitmore Vale House at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Get the extras in writing: items such as hairdressing and outings are usually charged on top.
If savings are under the upper limit (£23,250 in England), Surrey Council may pay part of the cost after a free care needs assessment.
Each area CQC checks
- Safe280 of 341 in Surrey
- Effective302 of 341 in Surrey
- Caring308 of 341 in Surrey
- Responsive289 of 341 in Surrey
- Well-led248 of 341 in Surrey
Ratings from CQC's most recent report, published 7 July 2023. Under each rating: how many care homes in Surrey share it.
Key points from CQC's visit
- We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted.
- We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
- Right Support: People were cared for by staff who supported them to learn new life skills and retain their independence.
- People could choose how they liked their care and how they wished to spend their time.
Inspected 21 June 2023; report published 7 July 2023; supporting 20 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Reading Whitmore Vale House's CQC ratings
Whitmore Vale House has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 247 of the 340 other care homes in Surrey that CQC has rated.
Family reviews
There are no reviews of Whitmore Vale House yet. If you know the service, your experience could help someone else.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Whitmore Vale House against its area
- Rated Good. Across Surrey, 81% of the 338 rated care homes are Good or Outstanding and 15 are Outstanding.
- Its rating (July 2023) is more recent than 59% of care home ratings in Surrey.
- With 20 beds it is smaller than 65% of care homes in Surrey, where the typical home has 38.
- Registered with CQC in 2011: it has been registered longer than 67% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Surrey lists 3.
Benchmarked against all CQC-registered care homes in Surrey (Oct 2026).
Nearby options
Guides for families
Other care homes near Haslemere with recent ratings
- The PinesSep 2026
- Shottermill HouseSep 2025
- Redcot Residential Care HomeNov 2025
Whitmore Vale House questions answered
- Is Whitmore Vale House regulated by the Care Quality Commission?
- Registered, yes: location 1-114046705 on the Care Quality Commission register, listed as a care home and was rated Good overall in July 2023.
- What is Whitmore Vale House's address?
- It is at Churt Road, Hindhead, GU26 6NL.
- What kind of care can Whitmore Vale House offer?
- Whitmore Vale House is registered for residential homes. Ask which of these it provides at the moment.
- When was Whitmore Vale House last inspected?
- 7 July 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Does Whitmore Vale House support people with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- Which provider runs Whitmore Vale House?
- CQC lists Whitmore Vale Housing Association Limited as the provider responsible for Whitmore Vale House.
- How big is Whitmore Vale House?
- CQC capacity for Whitmore Vale House: 20 beds. Ask about current availability and room facilities.
- Is Whitmore Vale House rated well for safety?
- CQC rates five key questions. For Whitmore Vale House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does Whitmore Vale House charge?
- We don't have published prices from Whitmore Vale House yet. Residential care home typically costs £1,450 a week (average 2026 self-funder fees in South East). Ask for a written quote that includes weekend and bank holiday rates.
Care homes in neighbouring towns
In Surrey
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.