Care home · South Brent
Windward House
Illustrative photo, not of Windward House- Address
- Totnes Road, South Brent, TQ10 9JN
- Run by
- Thurlestone Court Limited (3 services)
- Service
- Residential care home
- Beds
- 42 (registered with CQC)
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- *
- Company check
- Active, trading since 2001 (25 years), accounts up to date (Companies House 04142598)
- Last CQC check
- 19 Feb 2026
- Typical fees Estimated
- £1,370–£1,680 a week for residential care (dementia). Estimate only, from published local rates. How we estimate
Registered activities: Accommodation for persons who require nursing or personal care
See this service on the CQC website · CQC location ID 1-150202108
Windward House at a glance
Registered with CQC as a residential care home, Windward House is based in South Brent, run by Thurlestone Court Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and mental health conditions.
Its latest CQC rating is Good overall (February 2026).
Who it can help
Taken from its CQC registration.
Percentage scores by area
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Windward House scores 44%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 71%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment2 · Some shortfalls
Caring 0%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement2 · Some shortfalls
Responsive 0%
- Person-centred Care3 · Good
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 6 November 2025, published 23 June 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Rating history
- Jan 2016
- Mar 2017
- Aug 2019
- Jun 2025
- Today Rated in the last 12 months
CQC rating timeline for this address.
Inspection reports to read
- CQC inspection report 30 August 2019
- CQC inspection report 16 March 2017
- CQC inspection report 13 January 2016
- Inspection report 4 June 2014
- Inspection report 7 May 2014
- Inspection report 3 September 2013
The kitchen's hygiene score
The kitchen has a food hygiene rating of 5 (very good), from an inspection on 31 July 2025 by South Hams. Try to visit at a mealtime: it shows how food, choice and help with eating work in practice.
From the Food Standards Agency (listed as "Windward House"). Open Government Licence.
The neighbourhood
- Ward
- South Brent
- Council
- Devon County Council · paying for care
- Parliamentary constituency
- South Devon
- Local NHS (ICB)
- NHS Devon Integrated Care Board
- Area classification
- Larger rural: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
Bigger map · Route planner · OpenStreetMap (ODbL)
Local amenities
- Bus stop 140 m (2 min walk) · 4 stops within 600 m
- GP surgery South Brent Health Centre, 230 m (3 min walk)
- Pharmacy South Brent Pharmacy, 350 m (4 min walk)
- Shop Co-op Food, 330 m (4 min walk)
- Park Sanderspool Cross Recreation Area, 80 m (1 min walk)
- Café The Rowan Tree, 310 m (4 min walk)
- Place of worship Methodist Church, 390 m (5 min walk)
From OpenStreetMap data (© OpenStreetMap contributors, ODbL), measured in a straight line, so allow extra for the actual route on foot.
Ward and NHS boundaries from official postcode data, Open Government Licence.
Reading Windward House's CQC ratings
All five areas CQC looks at are rated Good for Windward House: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 231 of the 288 other care homes in Devon that CQC has rated.
Under CQC's newer scoring, its strongest area is Safe at 75% and its lowest is Responsive at 0%, averaging 44% overall.
Track record
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 5 overall ratings for it (2016–2026), starting at Requires improvement and improving to Good.
Reports on record: 6, with the most recent dated 30 August 2019.
Safe, effective, caring, responsive, well-led
- Safe75% score254 of 289 in Devon
- Effective71% score262 of 289 in Devon
- Caring0% score250 of 289 in Devon
- Responsive0% score251 of 289 in Devon
- Well-led75% score232 of 289 in Devon
From CQC's latest report, published 19 February 2026. Under each rating: how many care homes in Devon share it.
From the latest CQC inspection
- We visited Windward House on 18 November and 24 November 2025.
- The provider was previously in breach of 5 legal regulations in relation to safeguarding, safe and effective staffing, safe care and treatment, consent, and good governance.
- Improvements were found at this assessment, and the provider was no longer in breach of these regulations.
- Putting fruit in the lounge is new, as is the home-made cake.” Another person said, “I’d say it was a good home, it’s a very happy place.” People were positive about the quality of their care, and felt safe.
Inspected 25 July 2019; report published 30 August 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Choice nearby
There is 1 other care home within 3 miles, 1 of them rated Good or Outstanding; the nearest is Willow House, under 0.5 miles away.
1 of the 15 nearest rated care homes has a more recent rating than this one.
It sits in South Brent ward, classed by ONS as larger rural (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (4 min), a shop (4 min), a park (1 min), a café (4 min) and a bus stop (2 min), which matters for residents who can go out and for visiting family.
The registered provider
Windward House is run by Thurlestone Court Limited (company 04142598), incorporated in 2001, 10 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Thurlestone Court Limited runs 3 CQC-registered services; 3 of the 3 with a rating are Good or Outstanding (100%), against 83% for the same mix of services across England.
All 3 are in Devon, so it is a local operator rather than a national chain.
Costs to expect
We estimate Windward House at £1,370–£1,680 a week for residential care (dementia), based on published prices in the region. Over a year that is roughly £71k–£87k.
Ask whether the fee changes if needs increase, and what is extra: hairdressing, chiropody, outings and newspapers are often charged separately.
If savings are under the upper limit (£23,250 in England), Devon Council may pay part of the cost after a free care needs assessment.
Family reviews
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Windward House questions answered
- How many beds does Windward House have?
- Windward House is registered for up to 42 residents. Ask about current vacancies and whether rooms have en-suite facilities.
- Who is the registered provider for Windward House?
- On CQC's register the provider is Thurlestone Court Limited.
- How much does care from Windward House cost?
- Windward House hasn't shared a price list with us. Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How is Windward House rated for safety and leadership?
- CQC rates five key questions. For Windward House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What is Windward House's address?
- It is at Totnes Road, South Brent, TQ10 9JN.
- Is Windward House a registered provider?
- Yes: CQC lists it as a care home under location ID 1-150202108 and was rated Good overall in February 2026.
- What type of care does Windward House provide?
- Windward House is registered for residential homes. Ask which of these it provides at the moment.
- Can Windward House care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- When was Windward House last inspected?
- The rating now shown was published on 19 February 2026. Ask what has changed since then, for example in management or staffing.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.