Home care agency · Wokingham
121 Health&Care Limited
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of 121 Health&Care Limited- Address
- GF14 Innovation House, Molly Millars Close, Wokingham, RG41 2RX
- Run by
- 121Health&Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2022 (4 years)
- Registered manager
- Anita Sukhjiven Kaur
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09733032)
- Last CQC check
- 30 Mar 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
More in Wokingham: Home care in Wokingham (131) · Best rated home care agencies in Wokingham · Dementia care at home in Wokingham · Elderly care at home in Wokingham · Physical disability care at home in Wokingham · Live-in care in Wokingham
Read the full CQC inspection report · CQC location ID 1-12334073611
121 Health&Care Limited at a glance
121 Health&Care Limited in Wokingham is registered with the Care Quality Commission as a home care agency, run by 121Health&Care Limited. The service is registered to support older people and lists dementia, physical disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (March 2026). It is one of 131 CQC-registered home care agencies that have an office within 7 miles of Wokingham; 67 of those are rated Good or Outstanding.
Costs to expect
We estimate visits from 121 Health&Care Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
If savings are under the upper limit (£23,250 in England), Wokingham Council may pay part of the cost after a free care needs assessment.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Support Horizons, under 0.5 miles away.
Its rating is more recent than any of the 16 nearest rated agencies.
It sits in Evendons ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.
Specialisms
Registration details from CQC.
The five key questions
- Safe72% score28 of 32 in Wokingham
- Effective75% score27 of 32 in Wokingham
- Caring75% score28 of 32 in Wokingham
- Responsive75% score29 of 32 in Wokingham
- Well-led75% score26 of 32 in Wokingham
Ratings from CQC's most recent report, published 30 March 2026. Under each rating: how many agencies in Wokingham share it.
The ratings in context
121 Health&Care Limited has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 25 of the 31 other agencies in Wokingham that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Safe at 72%, averaging 74% overall.
Track record
CQC registration dates from January 2022, so the service has been operating for around 4 years under its current registration.
One overall rating to date: Good, published March 2026.
Inspection findings in brief
- There was a positive learning culture, where the provider was proactive in seeking feedback and implementing learning to make improvements.
- People and their relatives knew how to give feedback and, were confident the provider listened, and acted on it.
- Staff were happy to raise any safety concerns and felt they would be dealt with properly.
- One relative said, “Well it has been fantastic, amazing really, [staff are] so professional and helpful.” A person told us, “I do feel safe with them [staff].” People felt staff listened to them and were responsive at providing care and meeting their needs.
Taken from CQC's own findings (Open Government Licence). Read the full report.
CQC's scores in detail
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, 121 Health&Care Limited scores 74%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 22 January 2026, published 30 March 2026, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Finding it
- Ward
- Evendons
- Council
- Wokingham Borough Council · paying for care
- Parliamentary constituency
- Wokingham
- NHS area (integrated care board)
- NHS Thames Valley Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Home care in RG41 (20)
See the wider area · Get directions · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
The company behind 121 Health&Care Limited
121 Health&Care Limited is run by 121health&care Limited (company 09733032), incorporated in 2015, 6 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other social work without accommodation.
Family reviews
There are no reviews of 121 Health&Care Limited yet. If you know the service, your experience could help someone else.
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121 Health&Care Limited against its area
- Rated Good. Across Wokingham, 91% of the 32 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (March 2026) is more recent than 97% of agency ratings in Wokingham.
- Registered with CQC in 2022: it has been registered longer than 40% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Wokingham lists 5.
Benchmarked against all CQC-registered home care agencies in Wokingham (Oct 2026).
Nearby options
Guides for families
Recently rated home care agencies near Wokingham
- Libertatem Healthcare Group Ltd Head OfficeAug 2025 · 0.5 miles
- 3 County CareAug 2026 · 3.8 miles
- Aptine LtdNov 2025 · 4.0 miles
What families ask about 121 Health&Care Limited
- Is 121 Health&Care Limited rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does care from 121 Health&Care Limited cost?
- 121 Health&Care Limited's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Which provider runs 121 Health&Care Limited?
- On CQC's register the provider is 121Health&Care Limited.
- What type of care does 121 Health&Care Limited provide?
- 121 Health&Care Limited is registered for homecare agencies. Ask which of these it provides at the moment.
- When was 121 Health&Care Limited last inspected?
- The rating now shown was published on 30 March 2026. Ask what has changed since then, for example in management or staffing.
- Can 121 Health&Care Limited care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is 121 Health&Care Limited a registered provider?
- It is. The CQC register records 121 Health&Care Limited as a home care agency, location ID 1-12334073611 and was rated Good overall in March 2026.
- Where is 121 Health&Care Limited?
- GF14 Innovation House, Molly Millars Close, Wokingham, RG41 2RX is the agency's office; check it serves your postcode.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.