Home care agency · Sutton Coldfield
3D Healthcare Solutions Limited
Illustrative photo, not of 3D Healthcare Solutions Limited- Address
- 180 Plants Brook Road, Sutton Coldfield, B76 1HL
- Run by
- 3D Healthcare Solutions Limited
- Service
- Home care agency, Supported living
- Registered with CQC
- May 2017 (9 years)
- Registered manager
- Jane Pamela Ndemo
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09456485)
- Last CQC check
- 23 Jun 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered to provide: Personal care
CQC page for this service · CQC location ID 1-3844276590
About 3D Healthcare Solutions Limited
3D Healthcare Solutions Limited is a CQC-registered home care agency that also provides supported living in Sutton Coldfield. Its CQC registration covers adults of all ages, including people living with physical disabilities, learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (June 2026). It is one of 74 CQC-registered home care agencies that have an office within 7 miles of Royal Sutton Coldfield; 37 of those are rated Good or Outstanding.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 107 of the 184 other agencies in Birmingham that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Safe at 69%, averaging 73% overall.
How the scores break down
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, 3D Healthcare Solutions Limited scores 73%.
Safe 69%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments2 · Some shortfalls
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 15 May 2026, published 23 June 2026 under the Open Government Licence; a blank score means the statement was carried over unchanged.
How its rating has changed
- May 2019
- Jun 2026
- Today Rated in the last 12 months
CQC rating timeline for this address.
Reports on the CQC website
- CQC inspection report 15 May 2019
Location and local area
- Ward
- Sutton Walmley & Minworth
- Council
- Birmingham City Council · paying for care
- Parliamentary constituency
- Sutton Coldfield
- Local NHS (ICB)
- NHS Birmingham and Solihull Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
See the wider area · Plan a journey · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
How long it has been running
3D Healthcare Solutions Limited has been registered with CQC since May 2017, about 9 years.
CQC has published 2 overall ratings for it (2019–2026), starting at Good and staying Good every time.
What it may cost
We estimate visits from 3D Healthcare Solutions Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
With savings below £23,250, Birmingham Council may contribute once it has carried out a free needs assessment.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Bluebird Care (Sutton Coldfield & Birmingham East), 1.0 miles away.
Its rating is more recent than any of the 12 nearest rated agencies.
It sits in Sutton Walmley & Minworth ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.
Registered specialisms
Registration details from CQC.
The five key questions
- Safe69% score132 of 185 in Birmingham
- Effective75% score155 of 185 in Birmingham
- Caring75% score162 of 185 in Birmingham
- Responsive75% score159 of 185 in Birmingham
- Well-led71% score108 of 185 in Birmingham
CQC key question ratings, published 23 June 2026. Under each rating: how many agencies in Birmingham share it.
The company behind 3D Healthcare Solutions Limited
3D Healthcare Solutions Limited is run by 3d Healthcare Solutions Limited (company 09456485), incorporated in 2015, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and other residential care.
From the latest CQC inspection
- We follow this guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities.
- We found people were supported to receive safe support from a consistent staff team who knew them well and understood risks and how to support people positively.
- Staff understood their safeguarding responsibilities and told us they were confident to raise concerns internally or externally if needed.
- Families told us the care was consistent and that their loved ones were safe.
Inspected 24 April 2019; report published 15 May 2019. From the regulator's own summary (Open Government Licence). Read the full report.
Family reviews
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Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
3D Healthcare Solutions Limited in local context
- Rated Good. Across Birmingham, 77% of the 175 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (June 2026) is more recent than 97% of agency ratings in Birmingham.
- Registered with CQC in 2017: it has been registered longer than 68% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Birmingham lists 6.
Benchmarked against all CQC-registered home care agencies in Birmingham (Oct 2026).
Nearby options
Guides for families
Newer ratings near Royal Sutton Coldfield
- Your SupportApr 2026 · 4.5 miles
- Sevacare - KingstandingMay 2025 · 2.9 miles
- United Homecare LtdJun 2025 · 4.6 miles
What families ask about 3D Healthcare Solutions Limited
- What are 3D Healthcare Solutions Limited's fees?
- We don't have published prices from 3D Healthcare Solutions Limited yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- What kind of care can 3D Healthcare Solutions Limited offer?
- CQC lists 3D Healthcare Solutions Limited under: homecare agencies, supported living. Check which of these it is actively providing now.
- Where is 3D Healthcare Solutions Limited based?
- The agency's base is 180 Plants Brook Road, Sutton Coldfield, B76 1HL. Confirm that its carers travel to your area.
- Does 3D Healthcare Solutions Limited support people with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- How is 3D Healthcare Solutions Limited rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- When was 3D Healthcare Solutions Limited last inspected?
- The rating now shown was published on 23 June 2026. Ask what has changed since then, for example in management or staffing.
- Is 3D Healthcare Solutions Limited regulated by the Care Quality Commission?
- Registered, yes: location 1-3844276590 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in June 2026.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.