Home care agency · Swindon
8 Cosway Court
Illustrative photo, not of 8 Cosway Court- Address
- 8 Cosway Court, Swindon, SN3 4FY
- Run by
- Acrux Support Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2024 (2 years)
- Registered manager
- Doris Juliet Rychlewski
- Company check
- Active, trading since 2023 (3 years), accounts up to date (Companies House 15094193)
- Last CQC check
- 12 Mar 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Personal care · Treatment of disease, disorder or injury
More in Swindon: Home care in Swindon (62) · Best rated home care agencies in Swindon · Dementia care at home in Swindon · Elderly care at home in Swindon · Physical disability care at home in Swindon · Live-in care in Swindon
Open CQC's full report · CQC location ID 1-19321414405
About this agency
8 Cosway Court is a CQC-registered home care agency in Swindon, run by Acrux Support Services Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Requires improvement overall (March 2026). Safe, Effective and Well-led were rated Requires improvement. It is one of 60 CQC-registered home care agencies that have an office within 7 miles of Stratton St Margaret; 36 of those are rated Good or Outstanding.
Safe, effective, caring, responsive, well-led
- Safe10 of 43 in Swindon
- Effective4 of 43 in Swindon
- Caring39 of 43 in Swindon
- Responsive37 of 43 in Swindon
- Well-led6 of 43 in Swindon
CQC key question ratings, published 12 March 2026. Under each rating: how many agencies in Swindon share it.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Tony Long House, 0.7 miles away.
2 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Lower Stratton ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.
The registered provider
8 Cosway Court is run by Acrux Support Services Limited (company 15094193), incorporated in 2023.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other residential care and social work without accommodation for older and disabled people (which includes home care).
Key points from CQC's visit
- The service is a homecare service which is registered to support adults of all ages, people with physical disabilities, people with dementia and people with sensory impairments.
- People’s care plans contained limited information about their medical diagnoses and background.
- There was limited and conflicting information about the level of support required in relation to various aspects of care.
- Comments included, “They do an excellent job and do everything for me”, and “I think staff have the right training.” People told us staff came on time and stayed for the full duration.
In CQC's words, from its published findings (Open Government Licence). Read the full report.
What it may cost
We estimate visits from 8 Cosway Court at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
People with savings under £23,250 may get help from Swindon Council after a needs and financial assessment.
How long it has been running
Registered in May 2024, it has 2 years on the CQC register.
So far CQC has published one overall rating: Requires improvement, in March 2026.
Reading 8 Cosway Court's CQC ratings
Looking at the five areas: Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across Swindon, 10 of 43 rated agencies are Requires improvement for Safe (23%), while 4 of 43 rated agencies are Requires improvement for Effective (9%), while 6 of 43 rated agencies are Requires improvement for Well-led (14%).
The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Finding it
- Ward
- Lower Stratton
- Council
- Swindon Borough Council · paying for care
- Parliamentary constituency
- Swindon North
- NHS integrated care board
- NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
- Urban or rural
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in SN3 (10)
Larger map · Route planner · Map data: OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Who they support
As listed with the regulator.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where 8 Cosway Court stands locally
- Rated Requires improvement. Across Swindon, 83% of the 42 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (March 2026) is more recent than 79% of agency ratings in Swindon.
- Registered with CQC in 2024: it has been registered longer than 23% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Swindon lists 5.
- Areas CQC rated below Good: Safe (21% of home care agencies in Swindon are also rated below Good here); Effective (10% of home care agencies in Swindon are also rated below Good here); Well-led (17% of home care agencies in Swindon are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Swindon; CQC register, Oct 2026.
Closest alternatives
Guides for families
Other home care agencies near Swindon with recent ratings
- Tony Long HouseJul 2026 · under 0.5 miles
- Dynamic SupportJul 2025 · 1.3 miles
- Shared Lives and Reablement SchemeOct 2026 · 2.0 miles
What families ask about 8 Cosway Court
- What are 8 Cosway Court's fees?
- 8 Cosway Court has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Is 8 Cosway Court rated well for safety?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
- What type of care does 8 Cosway Court provide?
- Registration for 8 Cosway Court covers: homecare agencies. Check which of these it offers today.
- Who runs 8 Cosway Court?
- 8 Cosway Court is run by Acrux Support Services Limited, the registered provider on the CQC register.
- Does 8 Cosway Court support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When did CQC last rate 8 Cosway Court?
- Its current CQC rating dates from 12 March 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
- Where is 8 Cosway Court?
- 8 Cosway Court, Swindon, SN3 4FY is the agency's office; check it serves your postcode.
- Is 8 Cosway Court a registered provider?
- Yes. 8 Cosway Court is registered with the Care Quality Commission as a home care agency (location ID 1-19321414405) and was rated Requires improvement overall in March 2026.
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In Swindon
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.