Home care agency · Swindon
Nissi Care Solutions
Illustrative photo, not of Nissi Care Solutions- Address
- 9 Murdock Road, Dorcan Business Village, Swindon, SN3 5HY
- Run by
- Nissi Business Solutions Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2012 (14 years)
- Registered manager
- Linnet Mabuku-Chimbaza
- Company check
- Active, trading since 2010 (15 years), accounts up to date (Companies House 07452520)
- Last CQC check
- 9 Mar 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Personal care
More in Swindon: Home care in Swindon (62) · Best rated home care agencies in Swindon · Dementia care at home in Swindon · Elderly care at home in Swindon · Physical disability care at home in Swindon · Live-in care in Swindon
CQC page for this service · CQC location ID 1-459127934
Introducing Nissi Care Solutions
Registered with CQC as a home care agency that also provides supported living, Nissi Care Solutions is based in Swindon, run by Nissi Business Solutions Ltd. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities and sight or hearing loss.
Its latest CQC rating is Good overall (March 2023). Safe was rated Requires improvement. It is one of 60 CQC-registered home care agencies that have an office within 7 miles of Stratton St Margaret; 36 of those are rated Good or Outstanding.
How its rating has changed
- Nov 2016
- Nov 2017
- Mar 2023
- Today Rating 3 years old
Published CQC ratings in date order.
CQC reports
- CQC inspection report 9 March 2023
- CQC inspection report 15 November 2017
- CQC inspection report 18 November 2016
- Inspection report 8 October 2014
- Inspection report 28 June 2013
Area and map
- Ward
- Badbury Park, Eldene & Liden
- Council
- Swindon Borough Council · paying for care
- Parliamentary constituency
- Swindon South
- NHS integrated care board
- NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
- ONS area type
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in SN3 (10)
Bigger map · Route planner · OpenStreetMap (ODbL)
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
The inspection, summarised
- Right Support: People's visits had been scheduled with minimal travel time for staff.
- People's feedback about timings and duration of visits was mixed but most felt this was an area that could be improved.
- Quality monitoring systems were in place to identify any areas for development; however, they had not captured people's feedback about visits and duration of visits.
- People were protected from the risks of abuse as staff understood their responsibilities to report any concerns.
Inspected 16 February 2023; report published 9 March 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Who it can help
As listed with the regulator.
Strengths and weak spots in the ratings
For Nissi Care Solutions, Safe is rated below Good; 4 other areas are Good.
Across Swindon, 10 of 43 rated agencies are Requires improvement for Safe (23%).
The Safe findings are the part of the report to read closely; ask the manager what has been put right.
History with CQC
CQC registration dates from August 2012, so the service has been operating for around 14 years under its current registration.
CQC has published 3 overall ratings for it (2016–2023), starting at Requires improvement and improving to Good.
No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The CQC website holds 5 reports for it, the latest from 9 March 2023.
How it fits locally
There are 23 other agencies within 3 miles, 14 of them rated Good or Outstanding; the nearest is Sylvian Care Swindon, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).
11 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Badbury Park, Eldene & Liden ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.
Budgeting for this agency
We estimate visits from Nissi Care Solutions at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
People with savings under £23,250 may get help from Swindon Council after a needs and financial assessment.
CQC ratings, area by area
- Safe10 of 43 in Swindon
- Effective37 of 43 in Swindon
- Caring39 of 43 in Swindon
- Responsive37 of 43 in Swindon
- Well-led34 of 43 in Swindon
As rated by CQC, published 9 March 2023. Under each rating: how many agencies in Swindon share it.
Who runs it
Nissi Care Solutions is run by Nissi Business Solutions Ltd (company 07452520), incorporated in 2010, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Family reviews
Nobody has reviewed Nissi Care Solutions here yet. Have you used it? A short, honest review helps the next family decide.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Nissi Care Solutions against its area
- Rated Good. Across Swindon, 83% of the 42 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (March 2023) is more recent than 38% of agency ratings in Swindon.
- Registered with CQC in 2012: it has been registered longer than 93% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Swindon lists 5.
- Areas CQC rated below Good: Safe (21% of home care agencies in Swindon are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Swindon. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Similar home care agencies near Swindon, rated recently
- Tony Long HouseJul 2026 · under 0.5 miles
- Dynamic SupportJul 2025 · 1.3 miles
- Shared Lives and Reablement SchemeOct 2026 · 2.0 miles
Frequently asked about Nissi Care Solutions
- How much does care from Nissi Care Solutions cost?
- Nissi Care Solutions has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How is Nissi Care Solutions rated for safety and leadership?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What type of care does Nissi Care Solutions provide?
- Nissi Care Solutions is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
- Which provider runs Nissi Care Solutions?
- Nissi Care Solutions is run by Nissi Business Solutions Ltd, the registered provider on the CQC register.
- Does Nissi Care Solutions support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is Nissi Care Solutions's CQC rating?
- The latest rating is dated 9 March 2023, 3 years ago; ask whether there have been changes since.
- Where is Nissi Care Solutions?
- The agency works from 9 Murdock Road, Dorcan Business Village, Swindon, SN3 5HY; ask which postcodes its carers cover.
- Is Nissi Care Solutions registered with CQC?
- Nissi Care Solutions is on the CQC register as a home care agency (ID 1-459127934) and was rated Good overall in March 2023.
Compare other agencies nearby
In Swindon
Run this service? Add your rating badge to your website
Add this HTML to your website. When CQC updates your rating, the badge changes automatically.
Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.
Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.