Home care agency · Farnborough
A3 Care Ltd
Illustrative photo, not of A3 Care Ltd- Address
- 145 Pinewood Park, Farnborough, GU14 9LE
- Run by
- A3 Care Ltd
- Service
- Home care agency
- Registered with CQC
- March 2024 (2 years)
- Registered manager
- Gloria Ocrah
- Company check
- Active, trading since 2010 (16 years), accounts up to date (Companies House 07304524)
- Last CQC check
- 20 Nov 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Licensed by CQC for: Personal care · Treatment of disease, disorder or injury
Read the full CQC inspection report · CQC location ID 1-18729750104
Introducing A3 Care Ltd
A3 Care Ltd is a CQC-registered home care agency in Farnborough. Its CQC registration covers adults of all ages and children, including people living with physical disabilities.
At its most recent rating, CQC judged it Good overall (November 2025). Well-led was rated Requires improvement. It is one of 86 CQC-registered home care agencies that have an office within 7 miles of Farnborough; 38 of those are rated Good or Outstanding.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 8 of them rated Good or Outstanding, and the closest is Access for Care, Hampshire, 1.0 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
1 of the 10 nearest rated agencies has a more recent rating than this one.
It sits in Fernhill ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Detailed scores
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, A3 Care Ltd scores 70%.
Safe 69%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation2 · Some shortfalls
Effective 71%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment2 · Some shortfalls
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 62%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability1 · Significant shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 14 July 2025, published 20 November 2025, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Map and area details
- Ward
- Fernhill
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- Aldershot
- Local NHS (ICB)
- NHS Hampshire and Isle of Wight Integrated Care Board
- Setting
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in GU14 (16)
Open the full map · Directions · © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
CQC ratings, area by area
- Safe69% score201 of 227 in Hampshire
- Effective71% score213 of 227 in Hampshire
- Caring75% score200 of 227 in Hampshire
- Responsive75% score203 of 227 in Hampshire
- Well-led62% score33 of 227 in Hampshire
Source: CQC, published 20 November 2025. Under each rating: how many agencies in Hampshire share it.
Costs to expect
We estimate visits from A3 Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
People with savings under £23,250 may get help from Hampshire Council after a needs and financial assessment.
Strengths and weak spots in the ratings
For A3 Care Ltd, Well-led is rated below Good; 4 other areas are Good.
Across Hampshire, 33 of 227 rated agencies are Requires improvement for Well-led (15%).
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 62%, averaging 70% overall.
The Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Track record
CQC registration dates from March 2024, so the service has been operating for around 2 years under its current registration.
One overall rating to date: Good, published November 2025.
Needs it is registered to meet
As listed with the regulator.
Who runs it
A3 Care Ltd is run by A3 Care Ltd (company 07304524), incorporated in 2010, 13 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
Inspection findings in brief
- At the time of assessment, 1 person was using the service and receiving personal care and the service was not supporting any children.
- The service had not been assessed and rated before, so we completed a comprehensive assessment.
- During this assessment, we found some areas needing improvement such as records for medicines administration, consent, recruitment checks, care plans and audits.
- We received positive feedback from the person and their relative about their experience using the service.
From the regulator's own summary (Open Government Licence). Read the full report.
Family reviews
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Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
A3 Care Ltd against its area
- Rated Good. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
- Its rating (November 2025) is more recent than 84% of agency ratings in Hampshire.
- Registered with CQC in 2024: it has been registered longer than 23% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Hampshire lists 5.
- Areas CQC rated below Good: Well-led (14% of home care agencies in Hampshire are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Hampshire. Source: CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Other home care agencies near Farnborough with recent ratings
- Fresh Tree Care Services – Surrey BranchMay 2026 · 1.7 miles
- Expert Care Solutions Ltd FleetJun 2025 · 2.3 miles
- Sorted Healthcare HampshireSep 2025 · 2.3 miles
What families ask about A3 Care Ltd
- When was A3 Care Ltd last inspected?
- The latest rating is dated 20 November 2025; ask whether there have been changes since.
- Is A3 Care Ltd a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-18729750104 and was rated Good overall in November 2025.
- Can A3 Care Ltd care for someone with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- Is A3 Care Ltd rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- Where is A3 Care Ltd based?
- The agency works from 145 Pinewood Park, Farnborough, GU14 9LE; ask which postcodes its carers cover.
- How much does A3 Care Ltd charge?
- A3 Care Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- What services is A3 Care Ltd registered for?
- A3 Care Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
Compare other agencies nearby
In Hampshire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.