Home care agency · Shrewsbury
Abbey Care Direct Limited
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Abbey Care Direct Limited- Address
- Sabrina House, 49 Longden Road, Shrewsbury, SY3 7HW
- Run by
- Abbey Care Direct Ltd
- Type of provider
- Independent (private company)
- Service
- Residential care home, Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2011 (15 years)
- Registered manager
- Sharon Louise Briony Irene Aston
- Company check
- Active, trading since 2006 (20 years), accounts up to date (Companies House 05822271)
- Last CQC check
- 11 Jun 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Regulated activities on its registration: Personal care · Accommodation for persons who require nursing or personal care
More in Shrewsbury: Home care in Shrewsbury (33) · Best rated home care agencies in Shrewsbury · Dementia care at home in Shrewsbury · Elderly care at home in Shrewsbury · Physical disability care at home in Shrewsbury · Live-in care in Shrewsbury
Open CQC's full report · CQC location ID 1-123896865
Introducing Abbey Care Direct Limited
Abbey Care Direct Limited in Shrewsbury is registered with the Care Quality Commission as a home care agency, run by Abbey Care Direct Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (June 2019). It is one of 33 CQC-registered home care agencies that have an office within 7 miles of Shrewsbury; 23 of those are rated Good or Outstanding.
Earlier inspections
- Aug 2016
- Jun 2019
- Today Rating 7 years old
CQC rating timeline for this address.
CQC documents
- CQC inspection report 11 June 2019
- CQC inspection report 31 August 2016
- Inspection report 2 November 2013
- Inspection report 27 February 2013
- Inspection report 28 November 2011
Where it is
- Ward
- Porthill
- Council
- Shropshire Council · paying for care
- Parliamentary constituency
- Shrewsbury
- Integrated care board
- NHS Shropshire, Telford and Wrekin Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in SY3 (9)
Open the full map · Directions · OpenStreetMap (ODbL)
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Each area CQC checks
- Safe55 of 66 in Shropshire
- Effective58 of 66 in Shropshire
- Caring51 of 66 in Shropshire
- Responsive56 of 66 in Shropshire
- Well-led48 of 66 in Shropshire
From CQC's latest report, published 11 June 2019. Under each rating: how many agencies in Shropshire share it.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 47 of the 65 other agencies in Shropshire that CQC has rated.
Registered specialisms
Registration details from CQC.
History with CQC
CQC registration dates from February 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Reports on record: 5, with the most recent dated 11 June 2019.
Who runs it
Abbey Care Direct Limited is run by Abbey Care Direct Ltd (company 05822271), incorporated in 2006, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people and social work without accommodation for older and disabled people (which includes home care).
Abbey Care Direct Ltd runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
All 2 are in Shropshire, so it is a local operator rather than a national chain.
Budgeting for this agency
We estimate visits from Abbey Care Direct Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
If savings are under the upper limit (£23,250 in England), Shropshire Council may pay part of the cost after a free care needs assessment.
Inspection findings in brief
- They provide support to people within their own homes, so they can live as independently as possible.
- People's experience of using this service: Staff told us they had appropriate training, knowledge and support to keep people safe.
- Staff could tell us how they managed risk while respecting the person and supporting their dignity.
- People and relatives felt confident in staff, they told us there was a caring culture within the service and staffing levels were appropriate.
Inspected 15 May 2019; report published 11 June 2019; supporting 33 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
How it fits locally
There are 15 other agencies within 3 miles, 11 of them rated Good or Outstanding; the nearest is Domiciliary Services Shrewsbury, 0.7 miles away.
14 of the 21 nearest rated agencies have a more recent rating than this one.
It sits in Porthill ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Shropshire, Telford and Wrekin ICB.
Family reviews
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Abbey Care Direct Limited against its area
- Rated Good. Across Shropshire, 91% of the 64 rated home care agencies are Good or Outstanding and 8 are Outstanding.
- Its rating (June 2019) is more recent than 27% of agency ratings in Shropshire.
- Registered with CQC in 2011: it has been registered longer than 83% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Shropshire lists 6.
Benchmarked against all CQC-registered home care agencies in Shropshire (Oct 2026).
Other agencies close by
Guides for families
Similar home care agencies near Shrewsbury, rated recently
- Positive Steps Shropshire LimitedAug 2025 · 1.5 miles
- MNG Care at Home Services LtdJun 2026 · 1.8 miles
- Care Quality Services ShrewsburyOct 2026 · 1.8 miles
Questions about Abbey Care Direct Limited
- What is Abbey Care Direct Limited's address?
- The agency works from Sabrina House, 49 Longden Road, Shrewsbury, SY3 7HW; ask which postcodes its carers cover.
- Is Abbey Care Direct Limited a registered provider?
- It is. The CQC register records Abbey Care Direct Limited as a home care agency, location ID 1-123896865 and was rated Good overall in June 2019.
- Does Abbey Care Direct Limited support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How recent is Abbey Care Direct Limited's CQC rating?
- Its current CQC rating dates from 11 June 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What kind of care can Abbey Care Direct Limited offer?
- Registration for Abbey Care Direct Limited covers: residential homes, homecare agencies. Check which of these it offers today.
- Who runs Abbey Care Direct Limited?
- Abbey Care Direct Ltd is the registered provider for Abbey Care Direct Limited.
- What are Abbey Care Direct Limited's fees?
- We don't have published prices from Abbey Care Direct Limited yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How did Abbey Care Direct Limited score on each CQC key question?
- CQC rates five key questions. For Abbey Care Direct Limited: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.