Home care agency · Hemel Hempstead
Above and Beyond Home Care
Illustrative photo, not of Above and Beyond Home Care- Address
- Part 2nd Floor, Aston House, 27 Queensway, Hemel Hempstead, HP1 1LS
- Run by
- Platinum Homecare 4U Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2022 (4 years)
- Registered manager
- Stefan Sebastian Craciun
- Company check
- Active, trading since 2020 (5 years), accounts overdue (Companies House 12990350)
- Last CQC check
- 3 Aug 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Personal care
More in Hemel Hempstead: Home care in Hemel Hempstead (83) · Best rated home care agencies in Hemel Hempstead · Dementia care at home in Hemel Hempstead · Elderly care at home in Hemel Hempstead · Physical disability care at home in Hemel Hempstead · Live-in care in Hemel Hempstead
Read the full CQC inspection report · CQC location ID 1-12434395951
Introducing Above and Beyond Home Care
Registered with CQC as a home care agency, Above and Beyond Home Care is based in Hemel Hempstead, run by Platinum Homecare 4U Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions, drug or alcohol problems and eating disorders.
Its latest CQC rating is Good overall (August 2023). It is one of 83 CQC-registered home care agencies that have an office within 7 miles of Hemel Hempstead; 39 of those are rated Good or Outstanding.
Rating history
- Aug 2023
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 3 August 2023
Finding it
- Ward
- Hemel Hempstead Town
- Parliamentary constituency
- Hemel Hempstead
- NHS integrated care board
- NHS Central East Integrated Care Board
- Urban or rural
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in HP1 (8)
Bigger map · How to get there · OpenStreetMap (ODbL)
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Costs to expect
We estimate visits from Above and Beyond Home Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
With savings below £23,250, Hertfordshire Council may contribute once it has carried out a free needs assessment.
Registered specialisms
As listed with the regulator.
Safe, effective, caring, responsive, well-led
- Safe164 of 196 in Hertfordshire
- Effective173 of 196 in Hertfordshire
- Caring172 of 196 in Hertfordshire
- Responsive172 of 196 in Hertfordshire
- Well-led138 of 196 in Hertfordshire
From CQC's latest report, published 3 August 2023. Under each rating: how many agencies in Hertfordshire share it.
The company behind Above and Beyond Home Care
Above and Beyond Home Care is run by Platinum Homecare 4u Limited (company 12990350), incorporated in 2020, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are overdue, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Platinum Homecare 4U Limited runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Zinnia Care Limited, under 0.5 miles away.
4 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Hemel Hempstead Town ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Track record
Registered in February 2022, it has 4 years on the CQC register.
So far CQC has published one overall rating: Good, in August 2023.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The ratings in context
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 137 of the 195 other agencies in Hertfordshire that CQC has rated.
Key points from CQC's visit
- People told us they felt safe and were well supported by staff.
- People were safe as staff had received training in safeguarding adults and had a good understanding of the signs of abuse.
- Staff knew how to report concerns both internally and external to the organisation and were confident to do so.
- People received their medicines correctly and on time.
Inspected 22 June 2023; report published 3 August 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Family reviews
Be the first to review Above and Beyond Home Care. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Above and Beyond Home Care in local context
- Rated Good. Across Hertfordshire, 86% of the 192 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (August 2023) is more recent than 78% of agency ratings in Hertfordshire.
- Registered with CQC in 2022: it has been registered longer than 42% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Hertfordshire lists 5.
Benchmarked against all CQC-registered home care agencies in Hertfordshire (Oct 2026).
Closest alternatives
Guides for families
Hemel Hempstead: home care agencies inspected recently
- Abbots Care Limited (Hertfordshire)Oct 2025 · 6.1 miles
- Iris Care Services LimitedAug 2026 · 1.5 miles
- LJ Sure MerciesNov 2024 · 1.7 miles
Questions about Above and Beyond Home Care
- Is Above and Beyond Home Care registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When did CQC last rate Above and Beyond Home Care?
- The rating now shown was published on 3 August 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.
- What is Above and Beyond Home Care's address?
- The agency works from Part 2nd Floor, Aston House, 27 Queensway, Hemel Hempstead, HP1 1LS; ask which postcodes its carers cover.
- Is Above and Beyond Home Care registered with CQC?
- Yes. Above and Beyond Home Care is registered with the Care Quality Commission as a home care agency (location ID 1-12434395951) and was rated Good overall in August 2023.
- What are Above and Beyond Home Care's fees?
- Above and Beyond Home Care hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Above and Beyond Home Care rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What kind of care can Above and Beyond Home Care offer?
- CQC lists Above and Beyond Home Care under: homecare agencies. Check which of these it is actively providing now.
- Which provider runs Above and Beyond Home Care?
- On CQC's register the provider is Platinum Homecare 4U Limited.
Home care in nearby towns
In Hertfordshire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.