Home care agency · Wembley
Active Care & Support Ltd
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Active Care & Support Ltd- Address
- 10 Osram Road, East Lane Business Park, Wembley, HA9 7NG
- Run by
- Active Care & Support Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2011 (15 years)
- Registered manager
- Kruti Shah
- Company check
- Active, trading since 2003 (23 years), accounts up to date (Companies House 04800982)
- Last CQC check
- 15 Oct 2019
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
CQC regulated activities: Personal care
More in Brent: Home care in Brent (95) · Best rated home care agencies in Brent · Dementia care at home in Brent · Elderly care at home in Brent · Physical disability care at home in Brent · Live-in care in Brent
Full report at cqc.org.uk · CQC location ID 1-261152454
About Active Care & Support Ltd
Registered with CQC as a home care agency that also provides supported living, Active Care & Support Ltd is based in Wembley. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.
Its latest CQC rating is Good overall (October 2019). It is one of 95 CQC-registered home care agencies that are based in the borough of Brent; 59 of those are rated Good or Outstanding.
How its rating has changed
- Dec 2015
- Apr 2017
- Oct 2019
- Today Rating 7 years old
CQC rating timeline for this address.
Inspection reports to read
- CQC inspection report 15 October 2019
- CQC inspection report 29 April 2017
- CQC inspection report 10 December 2015
- Inspection report 15 August 2013
- Inspection report 22 October 2012
Area and map
- Ward
- Preston
- Council
- London Borough of Brent · paying for care
- Parliamentary constituency
- Brent West
- NHS planning area
- NHS West and North London Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in HA9 (16)
Open the full map · Get directions · OpenStreetMap (ODbL)
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Registered specialisms
Specialisms as registered with CQC.
Ownership and company checks
Active Care & Support Ltd is run by Active Care & Support Ltd (company 04800982), incorporated in 2003, 7 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse, social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.
Costs to expect
We estimate visits from Active Care & Support Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
A live-in carer typically costs £1,620–£1,980 a week locally.
Brent Council can help with costs for people with savings under £23,250, starting with a free assessment.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Sihara Care - Wembley, under 0.5 miles away.
15 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in Preston ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
CQC ratings, area by area
- Safe57 of 69 in Brent
- Effective63 of 69 in Brent
- Caring68 of 69 in Brent
- Responsive68 of 69 in Brent
- Well-led56 of 69 in Brent
Ratings from CQC's most recent report, published 15 October 2019. Under each rating: how many agencies in Brent share it.
What the ratings tell you
All five areas CQC looks at are rated Good for Active Care & Support Ltd: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 55 of the 68 other agencies in Brent that CQC has rated.
Track record
Registered in June 2011, it has 15 years on the CQC register.
CQC has published 3 overall ratings for it (2015–2019), starting at Good and staying Good every time.
It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
The CQC website holds 5 reports for it, the latest from 15 October 2019.
Inspection findings in brief
- Everyone using the service lived within the London Borough of Brent and had their service commissioned by the local authority.
- People's experience of using this service People said they felt safe using the service.
- There were effective systems to minimise risks and there was information to guide care workers when delivering support to people, including how to reduce identified risks.
- There were systems in place to ensure proper and safe use of medicines.
Inspected 22 August 2019; report published 15 October 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Family reviews
Nobody has reviewed Active Care & Support Ltd here yet. Have you used it? A short, honest review helps the next family decide.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where Active Care & Support Ltd stands locally
- Rated Good. Across Brent, 86% of the 69 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (October 2019) is more recent than 20% of agency ratings in Brent.
- Registered with CQC in 2011: it has been registered longer than 92% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Brent lists 6.
Based on the CQC register for Brent as at Oct 2026.
Also nearby
Guides for families
Newer ratings near Brent
- Eleanor Nursing & Social Care Ltd - Brent OfficeJan 2026 · 0.8 miles
- J.C.Michael Groups Ltd BrentMay 2025 · 1.2 miles
- Sihara Care - WembleyJan 2025 · 1.4 miles
What families ask about Active Care & Support Ltd
- What are Active Care & Support Ltd's fees?
- Active Care & Support Ltd's prices aren't on our site yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
- What kind of care can Active Care & Support Ltd offer?
- Registration for Active Care & Support Ltd covers: homecare agencies, supported living. Check which of these it offers today.
- What is Active Care & Support Ltd's address?
- Its office is at 10 Osram Road, East Lane Business Park, Wembley, HA9 7NG. Carers travel to people's homes, so check it covers your street.
- Can Active Care & Support Ltd care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- How is Active Care & Support Ltd rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How recent is Active Care & Support Ltd's CQC rating?
- Its current CQC rating dates from 15 October 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Active Care & Support Ltd regulated by the Care Quality Commission?
- Registered, yes: location 1-261152454 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in October 2019.
Agencies in neighbouring towns
In Brent
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.