Home care agency · Wembley

Active Care & Support Ltd

Rated Good by CQC Rating published 15 October 2019 Rating 7 years old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from October 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A support worker reading with an older man Illustrative photo, not of Active Care & Support Ltd
Address
10 Osram Road, East Lane Business Park, Wembley, HA9 7NG
Run by
Active Care & Support Ltd
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2011 (15 years)
Registered manager
Kruti Shah
Company check
Active, trading since 2003 (23 years), accounts up to date (Companies House 04800982)
Last CQC check
15 Oct 2019
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-261152454

About Active Care & Support Ltd

Registered with CQC as a home care agency that also provides supported living, Active Care & Support Ltd is based in Wembley. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.

Its latest CQC rating is Good overall (October 2019). It is one of 95 CQC-registered home care agencies that are based in the borough of Brent; 59 of those are rated Good or Outstanding.

How its rating has changed

  1. Dec 2015 Good
  2. Apr 2017 Good
  3. Oct 2019 Good
  4. Today Rating 7 years old

CQC rating timeline for this address.

Inspection reports to read

Area and map

Ward
Preston
Parliamentary constituency
Brent West
NHS planning area
NHS West and North London Integrated Care Board
Urban or rural
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in HA9 (16)

Open the full map · Get directions · OpenStreetMap (ODbL)

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.

Registered specialisms

Specialisms as registered with CQC.

Ownership and company checks

Active Care & Support Ltd is run by Active Care & Support Ltd (company 04800982), incorporated in 2003, 7 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse, social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.

Costs to expect

We estimate visits from Active Care & Support Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

A live-in carer typically costs £1,620–£1,980 a week locally.

Brent Council can help with costs for people with savings under £23,250, starting with a free assessment.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Sihara Care - Wembley, under 0.5 miles away.

15 of the 20 nearest rated agencies have a more recent rating than this one.

It sits in Preston ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

CQC ratings, area by area

  • SafeGood57 of 69 in Brent
  • EffectiveGood63 of 69 in Brent
  • CaringGood68 of 69 in Brent
  • ResponsiveGood68 of 69 in Brent
  • Well-ledGood56 of 69 in Brent

Ratings from CQC's most recent report, published 15 October 2019. Under each rating: how many agencies in Brent share it.

What the ratings tell you

All five areas CQC looks at are rated Good for Active Care & Support Ltd: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 55 of the 68 other agencies in Brent that CQC has rated.

Track record

Registered in June 2011, it has 15 years on the CQC register.

CQC has published 3 overall ratings for it (2015–2019), starting at Good and staying Good every time.

It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

The CQC website holds 5 reports for it, the latest from 15 October 2019.

Inspection findings in brief

  • Everyone using the service lived within the London Borough of Brent and had their service commissioned by the local authority.
  • People's experience of using this service People said they felt safe using the service.
  • There were effective systems to minimise risks and there was information to guide care workers when delivering support to people, including how to reduce identified risks.
  • There were systems in place to ensure proper and safe use of medicines.

Inspected 22 August 2019; report published 15 October 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Family reviews

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Where Active Care & Support Ltd stands locally

  • Rated Good. Across Brent, 86% of the 69 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (October 2019) is more recent than 20% of agency ratings in Brent.
  • Registered with CQC in 2011: it has been registered longer than 92% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Brent lists 6.

Based on the CQC register for Brent as at Oct 2026.

Also nearby

Guides for families

Newer ratings near Brent

What families ask about Active Care & Support Ltd

What are Active Care & Support Ltd's fees?
Active Care & Support Ltd's prices aren't on our site yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
What kind of care can Active Care & Support Ltd offer?
Registration for Active Care & Support Ltd covers: homecare agencies, supported living. Check which of these it offers today.
What is Active Care & Support Ltd's address?
Its office is at 10 Osram Road, East Lane Business Park, Wembley, HA9 7NG. Carers travel to people's homes, so check it covers your street.
Can Active Care & Support Ltd care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
How is Active Care & Support Ltd rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
How recent is Active Care & Support Ltd's CQC rating?
Its current CQC rating dates from 15 October 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Is Active Care & Support Ltd regulated by the Care Quality Commission?
Registered, yes: location 1-261152454 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in October 2019.

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In Brent

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Active Care & Support Ltd: rated Good by CQC, on The Care Panel

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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