Home care agency · Bournemouth
Adonai Care Services Ltd
Illustrative photo, not of Adonai Care Services Ltd- Address
- 929-931 Wimborne Road, Bournemouth, BH9 2BN
- Run by
- Adonai Care Services Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2017 (8 years)
- Registered manager
- Christabel Chipalo Grace Mwanalesa Chibamba
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10598678)
- Last CQC check
- 24 Aug 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Personal care
More in Bournemouth: Home care in Bournemouth (144) · Best rated home care agencies in Bournemouth · Dementia care at home in Bournemouth · Elderly care at home in Bournemouth · Physical disability care at home in Bournemouth · Live-in care in Bournemouth
See this service on the CQC website · CQC location ID 1-4647866443
An overview of Adonai Care Services Ltd
Adonai Care Services Ltd is a CQC-registered home care agency in Bournemouth. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (August 2025), with Caring rated Outstanding. It is one of 144 CQC-registered home care agencies that have an office within 7 miles of Bournemouth; 106 of those are rated Good or Outstanding.
Percentage scores by area
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Adonai Care Services Ltd scores 81%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 100%
- Kindness, compassion and dignity4 · Exceptional
- Treating people as individuals4 · Exceptional
- Independence, choice and control4 · Exceptional
- Responding to people’s immediate needs4 · Exceptional
- Workforce wellbeing and enablement4 · Exceptional
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 79%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders4 · Exceptional
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
4 means exceptional and 1 means significant shortfalls (3 good, 2 some shortfalls). CQC data, assessed 14 August 2025, published 24 August 2025, Open Government Licence. Where no score shows, that statement wasn't part of this assessment and its earlier result still counts.
Earlier inspections
- Jan 2019
- Aug 2025
- Today Rating 1 year old
The location's rating record from CQC, from first to latest.
CQC documents
- CQC inspection report 18 January 2019
Area and map
- Ward
- Moordown
- Parliamentary constituency
- Bournemouth East
- NHS integrated care board
- NHS Dorset Integrated Care Board
- Type of area
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in BH9 (5)
Open the full map · How to get there · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.
What it may cost
We estimate visits from Adonai Care Services Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Council help is possible below £23,250 in savings: ask Bournemouth, Christchurch and Poole Council for a free care needs assessment.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Tender-Care Services Limited, under 0.5 miles away.
3 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Moordown ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.
Ratings for safety, care and leadership
- Safe75% score90 of 92 in Bournemouth, Christchurch and Poole
- Effective75% score88 of 92 in Bournemouth, Christchurch and Poole
- Caring100% score9 of 92 in Bournemouth, Christchurch and Poole
- Responsive75% score87 of 92 in Bournemouth, Christchurch and Poole
- Well-led79% score87 of 92 in Bournemouth, Christchurch and Poole
From CQC's latest report, published 24 August 2025. Under each rating: how many agencies in Bournemouth, Christchurch and Poole share it; for example, 9 of 92 agencies in Bournemouth, Christchurch and Poole rated Outstanding for Caring.
Inspection findings in brief
- The service was providing care and support to people in their own homes.
- Not everyone who used the service received personal care.
- This is help with tasks related to personal hygiene and eating.
- Relatives said the service consistently excelled in its delivery of care and support which had not only supported the person but the family too.
Inspected 18 December 2018; report published 18 January 2019; supporting 135 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
How long it has been running
CQC registration dates from December 2017, so the service has been operating for around 8 years under its current registration.
CQC has published 2 overall ratings for it (2019–2025), starting at Good and staying Good every time.
Ownership and company checks
Adonai Care Services Ltd is run by Adonai Care Services Ltd (company 10598678), incorporated in 2017.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Needs it is registered to meet
Specialisms as registered with CQC.
What the ratings tell you
For Adonai Care Services Ltd, Caring is rated Outstanding; 4 other areas are Good.
Across Bournemouth, Christchurch and Poole, 9 of 92 rated agencies are Outstanding for Caring (10%).
Under CQC's newer scoring, its strongest area is Caring at 100% and its lowest is Safe at 75%, averaging 81% overall.
The report's Caring section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Family reviews
Be the first to review Adonai Care Services Ltd. Your experience helps other families choose.
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Compared with other agencies locally
- Rated Good. Across Bournemouth, Christchurch and Poole, 99% of the 92 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (August 2025) is more recent than 77% of agency ratings in Bournemouth, Christchurch and Poole.
- Registered with CQC in 2017: it has been registered longer than 65% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Bournemouth, Christchurch and Poole lists 6.
Benchmarked against all CQC-registered home care agencies in Bournemouth, Christchurch and Poole (Oct 2026).
Also nearby
Guides for families
Similar home care agencies near Bournemouth, rated recently
- Lewis-Manning Hospice CareAug 2026 · 4.7 miles
- My Homecare BournemouthDec 2025 · 0.5 miles
- CaringSmart Ltd - DorsetNov 2025 · 0.6 miles
Questions about Adonai Care Services Ltd
- How much does Adonai Care Services Ltd charge?
- Adonai Care Services Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- What type of care does Adonai Care Services Ltd provide?
- Adonai Care Services Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
- Where is Adonai Care Services Ltd?
- 929-931 Wimborne Road, Bournemouth, BH9 2BN. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Adonai Care Services Ltd registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How is Adonai Care Services Ltd rated for safety and leadership?
- CQC rates five key questions. For Adonai Care Services Ltd: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- When did CQC last rate Adonai Care Services Ltd?
- Its current CQC rating dates from 24 August 2025, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Adonai Care Services Ltd a registered provider?
- Yes. Adonai Care Services Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-4647866443) and was rated Good overall in August 2025.
Agencies in neighbouring towns
In Bournemouth, Christchurch and Poole
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.