Home care agency · Truro
Advance Cornwall
Illustrative photo, not of Advance Cornwall- Address
- 16 & 17 Woodbine Farm Business Park, Truro Business Park, Truro, TR3 6BW
- Run by
- Advance Housing and Support Ltd (13 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- September 2021 (5 years)
- Part of
- Advance Housing and Support Limited
- Registered manager
- Laura Cathryn Turner
- Company check
- Active, accounts up to date (Companies House IP21143R)
- Last CQC check
- 30 Nov 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered activities: Personal care
More in Truro: Home care in Truro (29) · Best rated home care agencies in Truro · Dementia care at home in Truro · Elderly care at home in Truro · Physical disability care at home in Truro · Live-in care in Truro
Open CQC's full report · CQC location ID 1-11627181612
Introducing Advance Cornwall
Advance Cornwall in Truro is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Advance Housing and Support Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and mental health conditions among its specialisms.
CQC rated it Requires improvement overall (November 2022). Safe and Well-led were rated Requires improvement. It is one of 29 CQC-registered home care agencies that have an office within 7 miles of Truro; 20 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
For Advance Cornwall, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Cornwall, 8 of 87 rated agencies are Requires improvement for Safe (9%), while 9 of 87 rated agencies are Requires improvement for Well-led (10%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Key points from CQC's visit
- The service was able to demonstrate how they were meeting the underpinning principles of Right Support, right care, right culture.
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
- The Right support: The model of care and setting maximised people's choice, control and independence.
- The supported living settings had easy access to the local community and amenities.
Inspected 24 October 2022; report published 30 November 2022. From the regulator's own summary (Open Government Licence). Read the full report.
Around Truro
There are 12 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is St. Pauls Healthcare Ltd, under 0.5 miles away.
9 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Threemilestone & Chacewater ward, classed by ONS as urban (further from a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Cornwall and the Isles of Scilly ICB.
Who runs it
Advance Cornwall is run by Advance Housing And Support Ltd (company IP21143R).
At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.
Advance Housing and Support Ltd runs 13 CQC-registered services across 11 council areas; 5 of the 7 with a rating are Good or Outstanding (71%), against 87% for the same mix of services across England.
It trades under the Advance Housing and Support Limited brand, which covers 13 services run by 1 registered provider.
Likely fees
We estimate visits from Advance Cornwall at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
With savings below £23,250, Cornwall Council may contribute once it has carried out a free needs assessment.
Rating history
- Jan 2018
- Nov 2022
- Today Rating 3 years old
Published CQC ratings in date order. The latest rating is lower than the one before.
CQC documents
- CQC inspection report 30 November 2022
Map and area details
- Ward
- Threemilestone & Chacewater
- Council
- Cornwall Council · paying for care
- Parliamentary constituency
- Truro and Falmouth
- NHS planning area
- NHS Cornwall and the Isles of Scilly Integrated Care Board
- ONS area type
- Urban: further from a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
See the wider area · Directions · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Advance Cornwall over the years
Registered in September 2021, it has 5 years on the CQC register.
CQC has published 2 overall ratings for it (2018–2022), starting at Good and falling to Requires improvement.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Who it can help
Specialisms as registered with CQC.
The five key questions
- Safe8 of 87 in Cornwall
- Effective81 of 87 in Cornwall
- Caring78 of 87 in Cornwall
- Responsive81 of 87 in Cornwall
- Well-led9 of 87 in Cornwall
From CQC's latest report, published 30 November 2022. Under each rating: how many agencies in Cornwall share it.
Family reviews
No family has reviewed Advance Cornwall on The Care Panel so far.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How Advance Cornwall compares
- Rated Requires improvement. Across Cornwall, 91% of the 86 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (November 2022) is more recent than 64% of agency ratings in Cornwall.
- Registered with CQC in 2021: it has been registered longer than 36% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Cornwall lists 5.
- Areas CQC rated below Good: Safe (9% of home care agencies in Cornwall are also rated below Good here); Well-led (10% of home care agencies in Cornwall are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Cornwall; CQC register, Oct 2026.
Other agencies close by
Guides for families
Similar home care agencies near Truro, rated recently
- Loyal Bee CareJun 2026 · 4.8 miles
- Alexandras Community Care TruroJan 2026 · 1.0 miles
- Live Life Care LimitedJun 2026 · 3.5 miles
Questions about Advance Cornwall
- Can Advance Cornwall care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- When did CQC last rate Advance Cornwall?
- 30 November 2022 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Where is Advance Cornwall?
- The agency's base is 16 & 17 Woodbine Farm Business Park, Truro Business Park, Truro, TR3 6BW. Confirm that its carers travel to your area.
- Is Advance Cornwall regulated by the Care Quality Commission?
- Registered, yes: location 1-11627181612 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in November 2022.
- How much does Advance Cornwall charge?
- Advance Cornwall has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Advance Cornwall rated well for safety?
- CQC rates five key questions. For Advance Cornwall: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- What type of care does Advance Cornwall provide?
- Its CQC registration covers homecare agencies, supported living. Ask Advance Cornwall how it would adapt if needs increase.
- Which provider runs Advance Cornwall?
- Advance Housing and Support Ltd is the registered provider for Advance Cornwall.
Home care in nearby towns
In Cornwall
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.