Home care agency · Wolverhampton

Advance Healthcare (Pine Court)

Rated Requires improvement by CQC Rating published 1 May 2025 Rating 1 year old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

A support worker reading with an older man Illustrative photo, not of Advance Healthcare (Pine Court)
Address
Cottage Close, Wednesfield, Wolverhampton, WV11 1NG
Run by
Advance Health Care UK Ltd (10 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
March 2020 (6 years)
Registered manager
Paula Noakes
Company check
Active, trading since 2008 (18 years), accounts up to date (Companies House 06512954)
Last CQC check
1 May 2025
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Registered to provide: Personal care

Read the full CQC inspection report · CQC location ID 1-8457527466

Advance Healthcare (Pine Court) at a glance

Advance Healthcare (Pine Court) in Wolverhampton is registered with the Care Quality Commission as a home care agency, run by Advance Health Care UK Ltd. It is registered to support older people.

CQC rated it Requires improvement overall (May 2025). Effective and Well-led were rated Requires improvement. It is one of 224 CQC-registered home care agencies that have an office within 7 miles of Willenhall; 90 of those are rated Good or Outstanding.

Who the service is registered for

Specialisms as registered with CQC.

Who runs it

Advance Healthcare (Pine Court) is run by Advance Health Care Uk Ltd (company 06512954), incorporated in 2008, 12 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Advance Health Care UK Ltd runs 10 CQC-registered services across 4 council areas; 5 of the 7 with a rating are Good or Outstanding (71%), against 88% for the same mix of services across England.

4 of its services are in Wolverhampton.

It trades under the City and County Healthcare Group brand, which covers 172 services run by 21 registered providers.

How long it has been running

Registered in March 2020, it has 6 years on the CQC register.

CQC has published 3 overall ratings for it (2016–2025), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.

Strengths and weak spots in the ratings

For Advance Healthcare (Pine Court), Effective and Well-led are rated below Good; 3 other areas are Good.

Across Wolverhampton, 10 of 68 rated agencies are Requires improvement for Effective (15%), while 22 of 68 rated agencies are Requires improvement for Well-led (32%).

If you are considering it, read the Effective and Well-led section of the report first and ask what has changed since the inspection.

How CQC rated each area

  • SafeGood50 of 68 in Wolverhampton
  • EffectiveRequires improvement10 of 68 in Wolverhampton
  • CaringGood63 of 68 in Wolverhampton
  • ResponsiveGood62 of 68 in Wolverhampton
  • Well-ledRequires improvement22 of 68 in Wolverhampton

As rated by CQC, published 1 May 2025. Under each rating: how many agencies in Wolverhampton share it.

Earlier inspections

  1. Sep 2016 Good
  2. Jun 2019 Good
  3. May 2025 Requires Improvement
  4. Today Rating 1 year old

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

Area and map

Ward
Wednesfield South
Parliamentary constituency
Wolverhampton North East
Local NHS (ICB)
NHS Black Country Integrated Care Board
ONS area type
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in WV11 (9)

Larger map · Directions · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 8 of them rated Good or Outstanding, and the closest is SBV Healthcare, under 0.5 miles away.

6 of the 12 nearest rated agencies have a more recent rating than this one.

It sits in Wednesfield South ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Black Country ICB.

The inspection, summarised

  • People said they felt safe, that staff knew them well and helped them stay independent, and they were positive about how the service was managed.
  • Inspectors found staff were recruited safely, received training and understood how to recognise abuse and prevent the spread of infection.
  • Medicines were not always managed effectively, and some care plans needed more detail; the assessment followed information of concern received by CQC.
  • The provider's governance systems were not effective in driving improvement, and inspectors found a breach of regulations relating to governance.

Inspected 18 March 2025; report published 1 May 2025; registered manager: Paula Noakes. A short summary we wrote from the CQC report, Open Government Licence. Read the full report.

What it may cost

We estimate visits from Advance Healthcare (Pine Court) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

If savings are under the upper limit (£23,250 in England), Wolverhampton Council may pay part of the cost after a free care needs assessment.

Family reviews

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Advance Healthcare (Pine Court) in local context

  • Rated Requires improvement. Across Wolverhampton, 76% of the 67 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (May 2025) is more recent than 69% of agency ratings in Wolverhampton.
  • Registered with CQC in 2020: it has been registered longer than 64% of home care agencies in the area.
  • It lists 1 specialisms with CQC; the typical agency in Wolverhampton lists 6.
  • Areas CQC rated below Good: Effective (15% of home care agencies in Wolverhampton are also rated below Good here); Well-led (33% of home care agencies in Wolverhampton are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Wolverhampton. Source: CQC register, Oct 2026.

Other agencies close by

Guides for families

Other home care agencies near Wolverhampton with recent ratings

Frequently asked about Advance Healthcare (Pine Court)

What services is Advance Healthcare (Pine Court) registered for?
Advance Healthcare (Pine Court) is registered for homecare agencies. Ask which of these it provides at the moment.
Who runs Advance Healthcare (Pine Court)?
Advance Healthcare (Pine Court) is run by Advance Health Care UK Ltd, the registered provider on the CQC register.
How much does care from Advance Healthcare (Pine Court) cost?
Advance Healthcare (Pine Court)'s prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Is Advance Healthcare (Pine Court) rated well for safety?
CQC rates five key questions. For Advance Healthcare (Pine Court): Safe: Good; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
Where is Advance Healthcare (Pine Court) based?
The agency's base is Cottage Close, Wednesfield, Wolverhampton, WV11 1NG. Confirm that its carers travel to your area.
Is Advance Healthcare (Pine Court) registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-8457527466 and was rated Requires improvement overall in May 2025.
Does Advance Healthcare (Pine Court) support people with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.
How recent is Advance Healthcare (Pine Court)'s CQC rating?
1 May 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.

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