Home care agency · Accrington

Affinity Supporting People (East Lancashire)

Rated Good by CQC Rating published 1 June 2023 Rating 3 years old
A carer bringing tea to an older woman at home Illustrative photo, not of Affinity Supporting People (East Lancashire)
Address
Suite 22, The Globe Centre, Accrington, BB5 0RE
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
February 2022 (4 years)
Registered manager
Laura Elizabeth Johnson
Company check
Active, trading since 2001 (25 years), accounts up to date (Companies House 04186179)
Last CQC check
1 Jun 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered activities: Personal care

See this service on the CQC website · CQC location ID 1-12510133635

About this agency

Affinity Supporting People (East Lancashire) in Accrington is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Affinity Supporting People (South) Limited. The service is registered to support adults of all ages and lists physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Good overall (June 2023). It is one of 94 CQC-registered home care agencies that have an office within 7 miles of Accrington; 61 of those are rated Good or Outstanding.

From the latest CQC inspection

  • The service demonstrated how they were meeting the underpinning principles of Right support, right care, right culture.
  • Right Support People received person centred support and their needs were met.
  • There were sufficient numbers of staff deployed to meet people's needs and ensure their safety.
  • Staff were recruited safely, and relevant checks had been carried out.

Inspected 17 May 2023; report published 1 June 2023. Quoted from the CQC report summary, Open Government Licence. Read the full report.

The company behind Affinity Supporting People (East Lancashire)

Affinity Supporting People (East Lancashire) is run by Affinity Supporting People (south) Limited (company 04186179), incorporated in 2001, 20 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 8 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Affinity Supporting People (South) Limited runs 3 CQC-registered services across 2 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

2 of its services are in Lancashire.

It trades under the National Care Group brand, which covers 49 services run by 17 registered providers.

History with CQC

Affinity Supporting People (East Lancashire) has been registered with CQC since February 2022, about 4 years.

CQC has published 3 overall ratings for it (2016–2023), starting at Good; it has gone up 1 and down 1 time, and is now Good.

No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

How CQC rated each area

  • SafeGood194 of 212 in Lancashire
  • EffectiveGood204 of 212 in Lancashire
  • CaringGood199 of 212 in Lancashire
  • ResponsiveGood197 of 212 in Lancashire
  • Well-ledGood191 of 212 in Lancashire

Source: CQC, published 1 June 2023. Under each rating: how many agencies in Lancashire share it.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 190 of the 211 other agencies in Lancashire that CQC has rated.

Ratings over time

  1. Nov 2016 Good
  2. Aug 2019 Outstanding
  3. Jun 2023 Good
  4. Today Rating 3 years old

Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.

Reports on the CQC website

Location and local area

Ward
Central
Parliamentary constituency
Hyndburn
NHS area (integrated care board)
NHS Lancashire and South Cumbria Integrated Care Board
Setting
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in BB5 (10)

View on OpenStreetMap · Directions · © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.

How it fits locally

There are 12 other agencies within 3 miles, 11 of them rated Good or Outstanding; the nearest is AFG Community East Lancashire, under 0.5 miles away.

7 of the 21 nearest rated agencies have a more recent rating than this one.

It sits in Central ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.

Registered specialisms

Taken from its CQC registration.

Budgeting for this agency

We estimate visits from Affinity Supporting People (East Lancashire) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Lancashire Council after a needs and financial assessment.

Family reviews

Be the first to review Affinity Supporting People (East Lancashire). Your experience helps other families choose.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

Looking at Affinity Supporting People (East Lancashire) for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Affinity Supporting People (East Lancashire)

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Where Affinity Supporting People (East Lancashire) stands locally

  • Rated Good. Across Lancashire, 97% of the 211 rated home care agencies are Good or Outstanding and 10 are Outstanding.
  • Its rating (June 2023) is more recent than 70% of agency ratings in Lancashire.
  • Registered with CQC in 2022: it has been registered longer than 37% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Lancashire lists 5.

Based on the CQC register for Lancashire as at Oct 2026.

Nearby options

Guides for families

Recently rated home care agencies near Accrington

What families ask about Affinity Supporting People (East Lancashire)

What services is Affinity Supporting People (East Lancashire) registered for?
Registration for Affinity Supporting People (East Lancashire) covers: homecare agencies, supported living. Check which of these it offers today.
Who runs Affinity Supporting People (East Lancashire)?
CQC lists Affinity Supporting People (South) Limited as the provider responsible for Affinity Supporting People (East Lancashire).
How much does Affinity Supporting People (East Lancashire) charge?
Affinity Supporting People (East Lancashire)'s prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Affinity Supporting People (East Lancashire) rated well for safety?
CQC rates five key questions. For Affinity Supporting People (East Lancashire): Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
Where is Affinity Supporting People (East Lancashire)?
Suite 22, The Globe Centre, Accrington, BB5 0RE is the agency's office; check it serves your postcode.
Is Affinity Supporting People (East Lancashire) registered with CQC?
It is. The CQC register records Affinity Supporting People (East Lancashire) as a home care agency, location ID 1-12510133635 and was rated Good overall in June 2023.
Does Affinity Supporting People (East Lancashire) support people with dementia?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
When was Affinity Supporting People (East Lancashire) last inspected?
1 June 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.

More home care agencies nearby

In Lancashire

Show families your CQC rating on your own site

Affinity Supporting People (East Lancashire): rated Good by CQC, on The Care Panel

Add this HTML to your website. When CQC updates your rating, the badge changes automatically.

Is this your service? Claim it free to reply to reviews and invite families to review you. Members add photos, prices and availability, and can receive enquiries.

Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Accrington.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.