Home care agency · Poole
Alina Homecare Poole
Illustrative photo, not of Alina Homecare Poole- Address
- 32-38 Harwell Road, Nuffield Industrial Estate, Poole, BH17 0GE
- Run by
- Alina Homecare Ltd (16 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- September 2016 (10 years)
- Part of
- Alina Homecare
- Registered manager
- Natalie Amy Draper
- Company check
- Active, trading since 2013 (13 years), accounts up to date (Companies House 08418608)
- Last CQC check
- 19 Apr 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Personal care
More in Poole: Home care in Poole (132) · Best rated home care agencies in Poole · Dementia care at home in Poole · Elderly care at home in Poole · Physical disability care at home in Poole · Live-in care in Poole
Read the full CQC inspection report · CQC location ID 1-2912222854
Alina Homecare Poole at a glance
Alina Homecare Poole in Poole is registered with the Care Quality Commission as a home care agency, run by Alina Homecare Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, sight or hearing loss, drug or alcohol problems and eating disorders among its specialisms.
CQC rated it Good overall (April 2023). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Poole; 95 of those are rated Good or Outstanding.
The company behind Alina Homecare Poole
Alina Homecare Poole is run by Alina Homecare Ltd (company 08418608), incorporated in 2013, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.
Alina Homecare Ltd runs 16 CQC-registered services across 9 council areas; 16 of the 16 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
It trades under the Alina Homecare brand, which covers 54 services run by 5 registered providers.
Past CQC ratings
- Jun 2018
- Apr 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest.
CQC documents
- CQC inspection report 19 April 2023
- CQC inspection report 14 June 2018
Finding it
- Ward
- Canford Heath
- Parliamentary constituency
- Mid Dorset and North Poole
- Local NHS (ICB)
- NHS Dorset Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in BH17 (6)
Open the full map · Plan a journey · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
The five key questions
- Safe90 of 92 in Bournemouth, Christchurch and Poole
- Effective88 of 92 in Bournemouth, Christchurch and Poole
- Caring83 of 92 in Bournemouth, Christchurch and Poole
- Responsive87 of 92 in Bournemouth, Christchurch and Poole
- Well-led87 of 92 in Bournemouth, Christchurch and Poole
As rated by CQC, published 19 April 2023. Under each rating: how many agencies in Bournemouth, Christchurch and Poole share it.
Who the service is registered for
Registration details from CQC.
The ratings in context
All five areas CQC looks at are rated Good for Alina Homecare Poole: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 86 of the 91 other agencies in Bournemouth, Christchurch and Poole that CQC has rated.
History with CQC
Registered in September 2016, it has 10 years on the CQC register.
CQC has published 2 overall ratings for it (2018–2023), starting at Good and staying Good every time.
It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
2 reports have been published for this location, most recently on 19 April 2023.
Budgeting for this agency
We estimate visits from Alina Homecare Poole at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
With savings below £23,250, Bournemouth, Christchurch and Poole Council may contribute once it has carried out a free needs assessment.
Inspection findings in brief
- People, their relatives and staff told us Alina Homecare Poole worked to provide a safe service.
- People were complimentary and told us the staff were kind and caring, whilst attending to their needs.
- Staff enjoyed working at the service and were safely recruited, considering their skills, values, and knowledge.
- There were enough staff working at the service to cover the visits planned.
Inspected 31 March 2023; report published 19 April 2023. Quoted from the CQC report summary, Open Government Licence. Read the full report.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 22 of them rated Good or Outstanding, and the closest is Helping Hands Poole, under 0.5 miles away.
14 of the 22 nearest rated agencies have a more recent rating than this one.
It sits in Canford Heath ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.
Family reviews
No family has reviewed Alina Homecare Poole on The Care Panel so far.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Alina Homecare Poole in local context
- Rated Good. Across Bournemouth, Christchurch and Poole, 99% of the 92 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (April 2023) is more recent than 35% of agency ratings in Bournemouth, Christchurch and Poole.
- Registered with CQC in 2016: it has been registered longer than 70% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Bournemouth, Christchurch and Poole lists 6.
Compared with every CQC-registered home care agency in Bournemouth, Christchurch and Poole. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Similar home care agencies near Poole, rated recently
- Lewis-Manning Hospice CareAug 2026 · 0.8 miles
- Blossom Home Care PooleJul 2026 · under 0.5 miles
- Altogether Care - Care At Home Limited PooleJan 2025 · 0.7 miles
Alina Homecare Poole questions answered
- Does Alina Homecare Poole support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When did CQC last rate Alina Homecare Poole?
- CQC published the current rating on 19 April 2023, 3 years ago. Older ratings are common, so ask about changes since.
- Where is Alina Homecare Poole?
- The agency's base is 32-38 Harwell Road, Nuffield Industrial Estate, Poole, BH17 0GE. Confirm that its carers travel to your area.
- Is Alina Homecare Poole regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-2912222854 and was rated Good overall in April 2023.
- How much does care from Alina Homecare Poole cost?
- We don't have published prices from Alina Homecare Poole yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Alina Homecare Poole rated well for safety?
- CQC rates five key questions. For Alina Homecare Poole: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What kind of care can Alina Homecare Poole offer?
- Registration for Alina Homecare Poole covers: homecare agencies. Check which of these it offers today.
- Who is the registered provider for Alina Homecare Poole?
- Alina Homecare Ltd is the registered provider for Alina Homecare Poole.
Look further afield
In Bournemouth, Christchurch and Poole
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.