Home care agency · Peterborough
Alves iCare Ltd
Illustrative photo, not of Alves iCare Ltd- Address
- Pinnacle House Business Centre, Office 41, Newark Road, Peterborough, PE1 5YD
- Run by
- Alves iCare Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2020 (6 years)
- Registered manager
- Rumbidzai Joy Konga
- Company check
- Active, trading since 2018 (7 years), accounts up to date (Companies House 11721855)
- Last CQC check
- 21 Oct 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care · Treatment of disease, disorder or injury
More in Peterborough: Home care in Peterborough (129) · Best rated home care agencies in Peterborough · Dementia care at home in Peterborough · Elderly care at home in Peterborough · Physical disability care at home in Peterborough · Live-in care in Peterborough
CQC page for this service · CQC location ID 1-9156356515
Introducing Alves iCare Ltd
Alves iCare Ltd in Peterborough is registered with the Care Quality Commission as a home care agency that also provides supported living. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (October 2021). It is one of 129 CQC-registered home care agencies that have an office within 7 miles of Peterborough; 52 of those are rated Good or Outstanding.
Rating history
- Oct 2021
- Today Rating 5 years old
Every overall rating on record for this location, earliest first.
Published inspection reports
- CQC inspection report 21 October 2021
Area and map
- Ward
- East
- Council
- Peterborough City Council · paying for care
- Parliamentary constituency
- Peterborough
- NHS integrated care board
- NHS Central East Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in PE1 (58)
Open the full map · Get directions · Map data: OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
How long it has been running
CQC registration dates from July 2020, so the service has been operating for around 6 years under its current registration.
CQC has rated it once overall, as Good, in October 2021.
It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Alves iCare Ltd: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 44 of the 52 other agencies in Peterborough that CQC has rated.
What it may cost
We estimate visits from Alves iCare Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
People with savings under £23,250 may get help from Peterborough Council after a needs and financial assessment.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Harvest Life Care Ltd, under 0.5 miles away.
9 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in East ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Who it can help
Specialisms as registered with CQC.
Who runs it
Alves iCare Ltd is run by Alves Icare Ltd (company 11721855), incorporated in 2018, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
From the latest CQC inspection
- Staff had the knowledge and skills to recognise and report any potential harm to people, or the risk of this occurring.
- One relative told us, "Staff risk assess situations and prevent unsafe things from happening." Competent staff administered and managed people's medicines as well as promoting people's independence to do this themselves.
- A robust process helped ensure enough suitable and skilled staff were recruited safely.
- There were policies and procedures in place which promoted good infection prevention and control (IPC) practices.
Inspected 6 October 2021; report published 21 October 2021. From the regulator's own summary (Open Government Licence). Read the full report.
CQC ratings, area by area
- Safe46 of 53 in Peterborough
- Effective51 of 52 in Peterborough
- Caring51 of 52 in Peterborough
- Responsive49 of 52 in Peterborough
- Well-led45 of 53 in Peterborough
Source: CQC, published 21 October 2021. Under each rating: how many agencies in Peterborough share it.
Family reviews
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Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Alves iCare Ltd compares
- Rated Good. Across Peterborough, 94% of the 53 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (October 2021) is more recent than 58% of agency ratings in Peterborough.
- Registered with CQC in 2020: it has been registered longer than 67% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Peterborough lists 6.
Benchmarked against all CQC-registered home care agencies in Peterborough (Oct 2026).
Nearby options
Guides for families
Peterborough: home care agencies inspected recently
- Helping Hands PeterboroughSep 2026 · 0.7 miles
- MidCo CareOct 2026 · 0.8 miles
- Everliving Services - Peterborough and Cambs.Mar 2025 · 0.9 miles
What families ask about Alves iCare Ltd
- Where is Alves iCare Ltd based?
- Pinnacle House Business Centre, Office 41, Newark Road, Peterborough, PE1 5YD is the agency's office; check it serves your postcode.
- What services is Alves iCare Ltd registered for?
- Alves iCare Ltd is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- How much does care from Alves iCare Ltd cost?
- Alves iCare Ltd hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Alves iCare Ltd regulated by the Care Quality Commission?
- Alves iCare Ltd is on the CQC register as a home care agency (ID 1-9156356515) and was rated Good overall in October 2021.
- How recent is Alves iCare Ltd's CQC rating?
- The rating now shown was published on 21 October 2021, 5 years ago. Ask what has changed since then, for example in management or staffing.
- How is Alves iCare Ltd rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Can Alves iCare Ltd care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.