Home care agency · Swindon

Angels Care At Home Ltd

Rated Requires improvement by CQC Rating published 8 June 2026 Rated in the last 12 months

Typical fee here £30–£37 an hour Estimate

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A home carer helping an older man with his hair at home Illustrative photo, not of Angels Care At Home Ltd
Address
Bowman House, Room 36, Whitehill Industrial Estate, Bowman Court, Whitehill Lane, Royal Wootton Bassett, Swindon, SN4 7DB
Run by
Angels Care at Home Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
July 2015 (11 years)
Registered manager
Abby Charlotte Davis
Company check
Active, trading since 2014 (11 years), accounts up to date (Companies House 09348858)
Last CQC check
8 Jun 2026
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Registered to provide: Personal care

Read the full CQC inspection report · CQC location ID 1-2139934099

Introducing Angels Care At Home Ltd

Angels Care At Home Ltd in Swindon is registered with the Care Quality Commission as a home care agency, run by Angels Care at Home Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities and learning disabilities among its specialisms.

CQC rated it Requires improvement overall (June 2026). Safe and Well-led were rated Requires improvement. It is one of 47 CQC-registered home care agencies that have an office within 7 miles of Royal Wootton Bassett; 26 of those are rated Good or Outstanding.

The company behind Angels Care At Home Ltd

Angels Care At Home Ltd is run by Angels Care At Home Limited (company 09348858), incorporated in 2014.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other social work without accommodation.

Who the service is registered for

As listed with the regulator.

The local picture

There are 15 other agencies within 3 miles, 8 of them rated Good or Outstanding; the nearest is Voyage (DCA) Swindon, under 0.5 miles away.

1 of the 16 nearest rated agencies has a more recent rating than this one.

It sits in Royal Wootton Bassett South & West ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.

What it may cost

We estimate visits from Angels Care At Home Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Wiltshire Council after a needs and financial assessment.

Each area CQC checks

  • SafeRequires improvement13 of 110 in Wiltshire
  • EffectiveGood102 of 110 in Wiltshire
  • CaringGood103 of 110 in Wiltshire
  • ResponsiveGood104 of 110 in Wiltshire
  • Well-ledRequires improvement12 of 110 in Wiltshire

Source: CQC, published 8 June 2026. Under each rating: how many agencies in Wiltshire share it.

The ratings in context

Area by area, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Wiltshire, 13 of 110 rated agencies are Requires improvement for Safe (12%), while 12 of 110 rated agencies are Requires improvement for Well-led (11%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

How long it has been running

Angels Care At Home Ltd has been registered with CQC since July 2015, about 11 years.

CQC has published 8 overall ratings for it (2016–2026), starting at Good; it has gone up 1 and down 1 time, and is now Requires improvement.

The CQC website holds 6 reports for it, the latest from 10 July 2021.

The inspection, summarised

  • The provider had not yet fully implemented effective governance systems, and we continued to identify some shortfalls.
  • For example, some care plans and risk assessments contained incomplete, inconsistent, or missing information.
  • Mental Capacity Assessments (MCAs), required under the Mental Capacity Act (MCA) 2005, were not consistently completed for people who may lack capacity.
  • A comment included, “It was hard to contact the office previously, very sporadic if it was answered.

Inspected 18 June 2021; report published 10 July 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Rating history

  1. Apr 2016 Good
  2. Jan 2018 Good
  3. Jan 2019 Requires improvement
  4. Feb 2020 Requires improvement
  5. Dec 2020 Requires improvement
  6. Jul 2021 Good
  7. Dec 2025 Requires Improvement
  8. Today Rated in the last 12 months

Published CQC ratings in date order. The latest rating is lower than the one before.

CQC documents

The neighbourhood

Ward
Royal Wootton Bassett South & West
Parliamentary constituency
Chippenham
NHS area (integrated care board)
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Type of area
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in SN4 (12)

Bigger map · Get directions · Map © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

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Compared with other agencies locally

  • Rated Requires improvement. Across Wiltshire, 90% of the 110 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (June 2026) is more recent than 95% of agency ratings in Wiltshire.
  • Registered with CQC in 2015: it has been registered longer than 79% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Wiltshire lists 6.
  • Areas CQC rated below Good: Safe (13% of home care agencies in Wiltshire are also rated below Good here); Well-led (12% of home care agencies in Wiltshire are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered home care agency in Wiltshire, CQC data for Oct 2026.

Closest alternatives

Guides for families

Other home care agencies near Royal Wootton Bassett with recent ratings

Frequently asked about Angels Care At Home Ltd

When was Angels Care At Home Ltd last inspected?
The latest rating is dated 8 June 2026; ask whether there have been changes since.
Is Angels Care At Home Ltd registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Is Angels Care At Home Ltd regulated by the Care Quality Commission?
It is. The CQC register records Angels Care At Home Ltd as a home care agency, location ID 1-2139934099 and was rated Requires improvement overall in June 2026.
Where is Angels Care At Home Ltd based?
The agency's base is Bowman House, Room 36, Whitehill Industrial Estate, Bowman Court, Whitehill Lane, Royal Wootton Bassett, Swindon, SN4 7DB. Confirm that its carers travel to your area.
Is Angels Care At Home Ltd rated well for safety?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
How much does Angels Care At Home Ltd charge?
No fee list from Angels Care At Home Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Who runs Angels Care At Home Ltd?
Angels Care At Home Ltd is run by Angels Care at Home Limited, the registered provider on the CQC register.
What type of care does Angels Care At Home Ltd provide?
CQC lists Angels Care At Home Ltd under: homecare agencies. Check which of these it is actively providing now.

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In Wiltshire

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