Home care agency · Hammersmith and Fulham

Ask Butler (UK) Limited

Rated Good by CQC Rating published 29 March 2019 Rating 7 years old
Dormant service. CQC lists Ask Butler (UK) Limited as registered but not currently providing care, so we don't pass enquiries to it. Contact the provider to check whether it has restarted.
Rated 7 years ago. CQC's last published rating for this service is from March 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Ask Butler (UK) Limited
Address
2nd Floor, 123 King Street, London, W6 9JG
Run by
Ask Butler (UK) Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2014 (11 years)
Registered manager
Kevin Butler
Company check
Liquidation, trading since 2013 (12 years), accounts up to date, has insolvency history (Companies House 08784587)
Last CQC check
29 Mar 2019
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

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Licensed by CQC for: Personal care

CQC page for this service · CQC location ID 1-1783573203

Introducing Ask Butler (UK) Limited

Ask Butler (UK) Limited is a CQC-registered home care agency in Hammersmith and Fulham. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (March 2019). It is one of 39 CQC-registered home care agencies that are based in the borough of Hammersmith and Fulham; 27 of those are rated Good or Outstanding.

What the ratings tell you

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 22 of the 26 other agencies in Hammersmith and Fulham that CQC has rated.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is ZIA Care Ltd, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25).

15 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Hammersmith Broadway ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

What it may cost

We estimate visits from Ask Butler (UK) Limited at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Live-in care in this region typically runs £1,620–£1,980 a week.

People with savings under £23,250 may get help from Hammersmith and Fulham Council after a needs and financial assessment.

Ownership and company checks

Ask Butler (UK) Limited is run by Ask Butler (uk) Limited (company 08784587), incorporated in 2013.

At Companies House, the company is listed as liquidation, its accounts are filed on time, its confirmation statement is overdue, it has 1 active director and it has an insolvency history.

Its registered business activity is other social work without accommodation.

How long it has been running

Ask Butler (UK) Limited has been registered with CQC since November 2014, about 11 years.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

Reports on record: 2, with the most recent dated 29 March 2019.

Who they support

From the CQC register; ask how each need is met in practice.

Earlier inspections

  1. Sep 2016 Good
  2. Mar 2019 Good
  3. Today Rating 7 years old

CQC rating timeline for this address.

Published inspection reports

Map and area details

Ward
Hammersmith Broadway
Parliamentary constituency
Hammersmith and Chiswick
Integrated care board
NHS West and North London Integrated Care Board
Area classification
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in W6 (12)

Larger map · How to get there · Map © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.

How CQC rated each area

  • SafeGood25 of 27 in Hammersmith and Fulham
  • EffectiveGood27 of 27 in Hammersmith and Fulham
  • CaringGood25 of 27 in Hammersmith and Fulham
  • ResponsiveGood27 of 27 in Hammersmith and Fulham
  • Well-ledGood23 of 27 in Hammersmith and Fulham

Source: CQC, published 29 March 2019. Under each rating: how many agencies in Hammersmith and Fulham share it.

What CQC's inspectors reported

  • Good The service was safe Details are in our Safe findings below.
  • Good The service was effective Details are in our Effective findings below.
  • Good The service was caring Details are in our Caring findings below.
  • Good The service was responsive Details are in our Responsive findings below.

Inspected 5 March 2019; report published 29 March 2019; supporting 15 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Hammersmith and Fulham, 100% of the 27 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (March 2019) is more recent than 4% of agency ratings in Hammersmith and Fulham.
  • Registered with CQC in 2014: it has been registered longer than 90% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Hammersmith and Fulham lists 6.

Comparison set: every registered home care agency in Hammersmith and Fulham, CQC data for Oct 2026.

Other agencies close by

Guides for families

Other home care agencies near Hammersmith and Fulham with recent ratings

Frequently asked about Ask Butler (UK) Limited

Where is Ask Butler (UK) Limited based?
The agency works from 2nd Floor, 123 King Street, London, W6 9JG; ask which postcodes its carers cover.
What are Ask Butler (UK) Limited's fees?
No fee list from Ask Butler (UK) Limited has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
What services is Ask Butler (UK) Limited registered for?
Registration for Ask Butler (UK) Limited covers: homecare agencies. Check which of these it offers today.
When did CQC last rate Ask Butler (UK) Limited?
Its current CQC rating dates from 29 March 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Is Ask Butler (UK) Limited regulated by the Care Quality Commission?
Registered, yes: location 1-1783573203 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in March 2019.
Is Ask Butler (UK) Limited registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is Ask Butler (UK) Limited rated well for safety?
CQC rates five key questions. For Ask Butler (UK) Limited: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.