Home care agency · York
Autism Plus - York and North Yorkshire
Illustrative photo, not of Autism Plus - York and North Yorkshire- Address
- Pavilion 2000, Amy Johnson Way, York, YO30 4XT
- Run by
- Autism Plus Limited (3 services)
- Type of provider
- Charity (registered charity 518591)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- September 2021 (5 years)
- Registered manager
- Kelly Marie Thompson
- Company check
- Active, trading since 1987 (39 years), accounts up to date (Companies House 02098193)
- Last CQC check
- 8 Feb 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Personal care
More in York: Home care in York (42) · Best rated home care agencies in York · Elderly care at home in York · Physical disability care at home in York · Learning disability care at home in York · Live-in care in York
Read the full CQC inspection report · CQC location ID 1-11147712436
Autism Plus - York and North Yorkshire at a glance
Autism Plus - York and North Yorkshire is a CQC-registered home care agency that also provides supported living in York, run by Autism Plus Limited. Its CQC registration covers adults of all ages, including people living with physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Requires improvement overall (February 2023). Safe, Effective and Well-led were rated Requires improvement. It is one of 42 CQC-registered home care agencies that have an office within 7 miles of York; 29 of those are rated Good or Outstanding.
Safe, effective, caring, responsive, well-led
- Safe2 of 34 in York
- Effective2 of 34 in York
- Caring29 of 34 in York
- Responsive32 of 34 in York
- Well-led7 of 34 in York
Ratings from CQC's most recent report, published 8 February 2023. Under each rating: how many agencies in York share it.
Who runs it
Autism Plus - York and North Yorkshire is run by Autism Plus Limited (company 02098193), incorporated in 1987, 34 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 9 active directors and there is no insolvency history.
Its registered business activity is other residential care and other social work without accommodation.
Autism Plus Limited runs 3 CQC-registered services across 2 council areas; 2 of the 3 with a rating are Good or Outstanding (67%), against 86% for the same mix of services across England.
Rating history
- Jun 2020
- Feb 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest.
Published inspection reports
- CQC inspection report 8 February 2023
Map and area details
- Ward
- Rawcliffe & Clifton Without
- Council
- City of York Council · paying for care
- Parliamentary constituency
- York Outer
- NHS area (integrated care board)
- NHS Humber and North Yorkshire Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Home care in YO30 (17)
Open the full map · Plan a journey · OpenStreetMap (ODbL)
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
What it may cost
We estimate visits from Autism Plus - York and North Yorkshire at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
York Council can help with costs for people with savings under £23,250, starting with a free assessment.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is The Great Care Company - York, under 0.5 miles away.
10 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Rawcliffe & Clifton Without ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.
Registered specialisms
Registration details from CQC.
Strengths and weak spots in the ratings
For Autism Plus - York and North Yorkshire, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across York, 2 of 34 rated agencies are Requires improvement for Safe (6%), while 2 of 34 rated agencies are Requires improvement for Effective (6%), while 7 of 34 rated agencies are Requires improvement for Well-led (21%).
If you are considering it, read the Safe, Effective and Well-led section of the report first and ask what has changed since the inspection.
How long it has been running
Registered in September 2021, it has 5 years on the CQC register.
CQC has published 2 overall ratings for it (2020–2023), starting at Requires improvement and staying Requires improvement every time.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
From the latest CQC inspection
- ight Support: People were supported by staff who knew them well, however more detail was needed within the care records to ensure all aspects of people's care had been recorded.
- Risks to people had been assessed, however, these records again, needed expanding to ensure all areas of risk were identified and mitigated.
- Audits and the governance systems used by the provider had failed to highlight these areas.
- People received their medication when prescribed, however, records were inconsistent across the service so we could not be fully assured that medications were managed safely.
Inspected 9 November 2022; report published 8 February 2023. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Family reviews
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Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Autism Plus - York and North Yorkshire compares
- Rated Requires improvement. Across York, 91% of the 33 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (February 2023) is more recent than 64% of agency ratings in York.
- Registered with CQC in 2021: it has been registered longer than 32% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in York lists 6.
- Areas CQC rated below Good: Safe (9% of home care agencies in York are also rated below Good here); Effective (9% of home care agencies in York are also rated below Good here); Well-led (18% of home care agencies in York are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for York as at Oct 2026.
Also nearby
Guides for families
Newer ratings near York
- St Anne's Community Services - York DCAJan 2025 · 1.8 miles
- Heritage Healthcare YorkNov 2024 · 2.1 miles
- The OaksJan 2025 · 2.5 miles
Autism Plus - York and North Yorkshire questions answered
- How is Autism Plus - York and North Yorkshire rated for safety and leadership?
- CQC rates five key questions. For Autism Plus - York and North Yorkshire: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- How much does care from Autism Plus - York and North Yorkshire cost?
- No fee list from Autism Plus - York and North Yorkshire has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Who is the registered provider for Autism Plus - York and North Yorkshire?
- Autism Plus - York and North Yorkshire is run by Autism Plus Limited, the registered provider on the CQC register.
- What services is Autism Plus - York and North Yorkshire registered for?
- Registration for Autism Plus - York and North Yorkshire covers: homecare agencies, supported living. Check which of these it offers today.
- How recent is Autism Plus - York and North Yorkshire's CQC rating?
- The latest rating is dated 8 February 2023, 3 years ago; ask whether there have been changes since.
- Can Autism Plus - York and North Yorkshire care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- Is Autism Plus - York and North Yorkshire a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-11147712436 and was rated Requires improvement overall in February 2023.
- Where is Autism Plus - York and North Yorkshire based?
- The agency works from Pavilion 2000, Amy Johnson Way, York, YO30 4XT; ask which postcodes its carers cover.
Look further afield
In York
Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.
CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.