Home care agency · Bristol

Avon Home Carers

Rated Good by CQC Rating published 1 September 2018 Rating 8 years old
Rated 8 years ago. CQC's last published rating for this service is from September 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A support worker reading with an older man Illustrative photo, not of Avon Home Carers
Address
The Old Church, Neath Road, Bristol, BS5 9AP
Run by
Avon Home Carers Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2012 (14 years)
Registered manager
Andreas Henken
Company check
Active, trading since 2007 (19 years), accounts up to date (Companies House 06064668)
Last CQC check
1 Sep 2018
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Registered to provide: Personal care

More in Bristol: Home care in Bristol (168) · Best rated home care agencies in Bristol · Dementia care at home in Bristol · Elderly care at home in Bristol · Physical disability care at home in Bristol · Live-in care in Bristol

Open CQC's full report · CQC location ID 1-393446883

The service in brief

Avon Home Carers in Bristol is registered with the Care Quality Commission as a home care agency, run by Avon Home Carers Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders among its specialisms.

CQC rated it Good overall (September 2018). It is one of 168 CQC-registered home care agencies that have an office within 7 miles of Bristol; 104 of those are rated Good or Outstanding.

Key points from CQC's visit

  • We gave the provider 48 hours' notice of the inspection to ensure that the provider/registered manager and office staff were available.
  • On 19 and 20 July 2018 we made calls to people who use the service and staff to gain their views and experiences.
  • The inspection was carried out by one adult social care inspector.
  • The service provided services to people whose care and support had been commissioned by Bristol City Council, and also people who had set up private arrangements direct with the service.

Inspected 20 July 2018; report published 1 September 2018; supporting 137 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Budgeting for this agency

We estimate visits from Avon Home Carers at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

If savings are under the upper limit (£23,250 in England), Bristol, City of Council may pay part of the cost after a free care needs assessment.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Patience Company, under 0.5 miles away.

Every one of the 15 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Easton ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.

CQC ratings, area by area

  • SafeGood56 of 59 in Bristol, City of
  • EffectiveGood55 of 59 in Bristol, City of
  • CaringGood53 of 59 in Bristol, City of
  • ResponsiveGood49 of 59 in Bristol, City of
  • Well-ledGood52 of 59 in Bristol, City of

Source: CQC, published 1 September 2018. Under each rating: how many agencies in Bristol, City of share it.

Ownership and company checks

Avon Home Carers is run by Avon Home Carers Limited (company 06064668), incorporated in 2007, 5 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities.

Who it can help

Taken from its CQC registration.

History with CQC

Registered in March 2012, it has 14 years on the CQC register.

CQC has published 3 overall ratings for it (2016–2018), starting at Requires improvement and improving to Good.

8 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

There are 6 CQC reports on file for this address; the newest is from 1 September 2018.

Past CQC ratings

  1. Jun 2016 Requires improvement
  2. Aug 2017 Requires improvement
  3. Sep 2018 Good
  4. Today Rating 8 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

Inspection reports to read

Map and area details

Ward
Easton
Parliamentary constituency
Bristol East
Local NHS (ICB)
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
Area classification
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in BS5 (18)

Larger map · Route planner · Base map © OpenStreetMap

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

What the ratings tell you

Avon Home Carers has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 51 of the 58 other agencies in Bristol, City of that CQC has rated.

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Compared with other agencies locally

  • Rated Good. Across Bristol, City of, 100% of the 57 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (September 2018) is more recent than 0% of agency ratings in Bristol, City of.
  • Registered with CQC in 2012: it has been registered longer than 84% of home care agencies in the area.
  • It lists 9 specialisms with CQC; the typical agency in Bristol, City of lists 6.

Compared with every CQC-registered home care agency in Bristol, City of. Source: CQC register, Oct 2026.

Other agencies close by

Guides for families

Newer ratings near Bristol

Avon Home Carers questions answered

When did CQC last rate Avon Home Carers?
The latest rating is dated 1 September 2018, 8 years ago; ask whether there have been changes since.
Can Avon Home Carers care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Is Avon Home Carers a registered provider?
It is. The CQC register records Avon Home Carers as a home care agency, location ID 1-393446883 and was rated Good overall in September 2018.
What is Avon Home Carers's address?
The Old Church, Neath Road, Bristol, BS5 9AP is the agency's office; check it serves your postcode.
How did Avon Home Carers score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What are Avon Home Carers's fees?
We don't have published prices from Avon Home Carers yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Who runs Avon Home Carers?
On CQC's register the provider is Avon Home Carers Limited.
What type of care does Avon Home Carers provide?
Avon Home Carers is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.

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In Bristol, City of

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Avon Home Carers: rated Good by CQC, on The Care Panel

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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.

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