Home care agency · Dover
Bluebird Care Canterbury, Thanet, Folkestone and Dover
Typical fee here £31.50–£38.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Bluebird Care Canterbury, Thanet, Folkestone and Dover- Address
- The Archive Centre, Honeywood Road, Dover, CT16 3EH
- Run by
- Care and Training Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2010 (15 years)
- Part of
- Bluebird Care
- Registered manager
- Gemma East
- Company check
- Active, trading since 2006 (19 years), accounts up to date (Companies House 06000423)
- Last CQC check
- 17 Jul 2019
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,520–£1,860 a week. Estimated from prices published locally (Bluebird Care branches publish rates a little above the national median); not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Dover: Home care in Dover (22) · Best rated home care agencies in Dover · Dementia care at home in Dover · Elderly care at home in Dover · Physical disability care at home in Dover · Live-in care in Dover
CQC page for this service · CQC location ID 1-113078318
About this agency
Bluebird Care Canterbury, Thanet, Folkestone and Dover is a CQC-registered home care agency that also provides supported living in Dover, run by Care and Training Services Limited. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
At its most recent rating, CQC judged it Good overall (July 2019). It is one of 22 CQC-registered home care agencies that have an office within 7 miles of Dover; 13 of those are rated Good or Outstanding.
How CQC rated each area
- Safe178 of 226 in Kent
- Effective194 of 226 in Kent
- Caring203 of 226 in Kent
- Responsive198 of 225 in Kent
- Well-led160 of 226 in Kent
As rated by CQC, published 17 July 2019. Under each rating: how many agencies in Kent share it.
History with CQC
Registered in December 2010, it has 15 years on the CQC register.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
The CQC website holds 6 reports for it, the latest from 17 July 2019.
Past CQC ratings
- Dec 2016
- Jul 2019
- Today Rating 7 years old
The location's rating record from CQC, from first to latest.
Published inspection reports
- CQC inspection report 17 July 2019
- CQC inspection report 23 December 2016
- Inspection report 17 June 2014
- Inspection report 11 March 2014
- Inspection report 22 February 2013
- Inspection report 23 September 2011
Location and local area
- Ward
- Whitfield
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Dover and Deal
- Local NHS (ICB)
- NHS Kent and Medway Integrated Care Board
- Type of area
- Urban (further from a major town or city)
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in CT16 (7)
See the wider area · Route planner · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Budgeting for this agency
We estimate visits from Bluebird Care Canterbury, Thanet, Folkestone and Dover at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region (Bluebird Care branches publish rates a little above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
Live-in arrangements here usually cost £1,520–£1,860 weekly.
Kent Council can help with costs for people with savings under £23,250, starting with a free assessment.
How it fits locally
There are 10 other agencies within 3 miles, 6 of them rated Good or Outstanding; the nearest is Nurse Plus UK - Dover, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (1 of the nearest 25).
16 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Whitfield ward, classed by ONS as urban (further from a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
The registered provider
Bluebird Care Canterbury, Thanet, Folkestone and Dover is run by Care And Training Services Limited (company 06000423), incorporated in 2006, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
It trades under the Bluebird Care brand, which covers 129 services run by 96 registered providers.
Who the service is registered for
As listed with the regulator.
Key points from CQC's visit
- People told us they felt safe being supported by staff from Bluebird Care.
- People were protected from abuse, discrimination and avoidable harm.
- Staff recognised signs of abuse and knew how to report concerns.
- They were confident the right action would be taken to keep people safe.
Inspected 21 June 2019; report published 17 July 2019. From the regulator's own summary (Open Government Licence). Read the full report.
Reading Bluebird Care Canterbury, Thanet, Folkestone and Dover's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 159 of the 225 other agencies in Kent that CQC has rated.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Bluebird Care Canterbury, Thanet, Folkestone and Dover in local context
- Rated Good. Across Kent, 82% of the 222 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (July 2019) is more recent than 20% of agency ratings in Kent.
- Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
- It lists 10 specialisms with CQC; the typical agency in Kent lists 6.
Comparison set: every registered home care agency in Kent, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Other home care agencies near Dover with recent ratings
- Lauriem Complete Care Limited - DealAug 2026 · 6.3 miles
What families ask about Bluebird Care Canterbury, Thanet, Folkestone and Dover
- Is Bluebird Care Canterbury, Thanet, Folkestone and Dover rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What are Bluebird Care Canterbury, Thanet, Folkestone and Dover's fees?
- Bluebird Care Canterbury, Thanet, Folkestone and Dover's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Who runs Bluebird Care Canterbury, Thanet, Folkestone and Dover?
- Care and Training Services Limited is the registered provider for Bluebird Care Canterbury, Thanet, Folkestone and Dover.
- What kind of care can Bluebird Care Canterbury, Thanet, Folkestone and Dover offer?
- Bluebird Care Canterbury, Thanet, Folkestone and Dover is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- When was Bluebird Care Canterbury, Thanet, Folkestone and Dover last inspected?
- CQC published the current rating on 17 July 2019, 7 years ago. Older ratings are common, so ask about changes since.
- Does Bluebird Care Canterbury, Thanet, Folkestone and Dover support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Bluebird Care Canterbury, Thanet, Folkestone and Dover a registered provider?
- It is. The CQC register records Bluebird Care Canterbury, Thanet, Folkestone and Dover as a home care agency, location ID 1-113078318 and was rated Good overall in July 2019.
- What is Bluebird Care Canterbury, Thanet, Folkestone and Dover's address?
- The Archive Centre, Honeywood Road, Dover, CT16 3EH is the agency's office; check it serves your postcode.
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.