Home care agency · Gloucester
Bluebird Care (Cheltenham, Gloucester & Tewkesbury)
Typical fee here £31.50–£38.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Bluebird Care (Cheltenham, Gloucester & Tewkesbury)- Address
- The Island, Gloucester, GL1 2RU
- Run by
- Mutual Benefit Care Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Part of
- Bluebird Care
- Registered manager
- Tracy Morgan
- Company check
- Active, trading since 2007 (19 years), accounts up to date (Companies House 06145018)
- Last CQC check
- 20 Nov 2019
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,520–£1,860 a week. Our estimate from published local prices (Bluebird Care branches publish rates a little above the national median), not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Gloucester: Home care in Gloucester (107) · Best rated home care agencies in Gloucester · Dementia care at home in Gloucester · Elderly care at home in Gloucester · Physical disability care at home in Gloucester · Live-in care in Gloucester
See this service on the CQC website · CQC location ID 1-126920923
About Bluebird Care (Cheltenham, Gloucester & Tewkesbury)
Bluebird Care (Cheltenham, Gloucester & Tewkesbury) in Gloucester is registered with the Care Quality Commission as a home care agency, run by Mutual Benefit Care Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (November 2019). It is one of 107 CQC-registered home care agencies that have an office within 7 miles of Gloucester; 56 of those are rated Good or Outstanding.
Rating history
- Mar 2015
- Mar 2017
- Nov 2019
- Today Rating 6 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 20 November 2019
- CQC inspection report 4 March 2017
- CQC inspection report 10 March 2015
- Inspection report 29 October 2013
- Inspection report 18 October 2012
- Inspection report 3 November 2011
Area and map
- Ward
- Westgate
- Parliamentary constituency
- Gloucester
- Local NHS (ICB)
- NHS Gloucestershire Integrated Care Board
- Setting
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in GL1 (39)
Larger map · Route planner · © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
CQC ratings, area by area
- Safe106 of 129 in Gloucestershire
- Effective116 of 129 in Gloucestershire
- Caring113 of 129 in Gloucestershire
- Responsive115 of 129 in Gloucestershire
- Well-led83 of 129 in Gloucestershire
From CQC's latest report, published 20 November 2019. Under each rating: how many agencies in Gloucestershire share it.
Bluebird Care (Cheltenham, Gloucester & Tewkesbury) over the years
Bluebird Care (Cheltenham, Gloucester & Tewkesbury) has been registered with CQC since January 2011, about 15 years.
CQC has published 3 overall ratings for it (2015–2019), starting at Good and staying Good every time.
No new overall rating has been published for 6 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Reports on record: 6, with the most recent dated 20 November 2019.
Strengths and weak spots in the ratings
Bluebird Care (Cheltenham, Gloucester & Tewkesbury) has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 82 of the 128 other agencies in Gloucestershire that CQC has rated.
Inspection findings in brief
- The vision of Bluebird Care was to promote a service in which people 'have maximum control over their lives and remain at home for as long as possible.' All staff and senior management demonstrated this clear vision and a positive person-centred culture was seen throughout.
- Staff worked hard to meet people's complex needs in the community and worked creatively with partner agencies to enable people to remain living at home.
- We heard many examples of how skilled staff supported people with complex needs at home, who would otherwise have required residential care.
- Staff had set high standards for themselves and this promoted an exceptionally person-centred service tailored to people's individual needs.
Inspected 1 October 2019; report published 20 November 2019. From the regulator's own summary (Open Government Licence). Read the full report.
Likely fees
We estimate visits from Bluebird Care (Cheltenham, Gloucester & Tewkesbury) at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region (Bluebird Care branches publish rates a little above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
For live-in care, expect around £1,520–£1,860 a week in this region.
Gloucestershire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Around Gloucester
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is T2Z Care Services, under 0.5 miles away.
12 of the 14 nearest rated agencies have a more recent rating than this one.
It sits in Westgate ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.
Who runs it
Bluebird Care (Cheltenham, Gloucester & Tewkesbury) is run by Mutual Benefit Care Limited (company 06145018), incorporated in 2007, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Mutual Benefit Care Limited runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
All 2 are in Gloucestershire, so it is a local operator rather than a national chain.
It trades under the Bluebird Care brand, which covers 129 services run by 96 registered providers.
Who they support
As listed with the regulator.
Family reviews
Nobody has reviewed Bluebird Care (Cheltenham, Gloucester & Tewkesbury) here yet. Have you used it? A short, honest review helps the next family decide.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Bluebird Care (Cheltenham, Gloucester & Tewkesbury) stands locally
- Rated Good. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
- Its rating (November 2019) is more recent than 27% of agency ratings in Gloucestershire.
- Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Gloucestershire lists 5.
Comparison set: every registered home care agency in Gloucestershire, CQC data for Oct 2026.
Closest alternatives
Guides for families
Similar home care agencies near Gloucester, rated recently
- Foundation HouseOct 2026 · 0.9 miles
- Care at Home GloucesterJul 2026 · 1.0 miles
- P & N Healthcare Services Ltd - GloucesterApr 2026 · 1.1 miles
Questions about Bluebird Care (Cheltenham, Gloucester & Tewkesbury)
- Is Bluebird Care (Cheltenham, Gloucester & Tewkesbury) a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-126920923 and was rated Good overall in November 2019.
- What is Bluebird Care (Cheltenham, Gloucester & Tewkesbury)'s address?
- The agency's base is The Island, Gloucester, GL1 2RU. Confirm that its carers travel to your area.
- How recent is Bluebird Care (Cheltenham, Gloucester & Tewkesbury)'s CQC rating?
- 20 November 2019 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
- Does Bluebird Care (Cheltenham, Gloucester & Tewkesbury) support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Who is the registered provider for Bluebird Care (Cheltenham, Gloucester & Tewkesbury)?
- Mutual Benefit Care Limited is the registered provider for Bluebird Care (Cheltenham, Gloucester & Tewkesbury).
- What type of care does Bluebird Care (Cheltenham, Gloucester & Tewkesbury) provide?
- Registration for Bluebird Care (Cheltenham, Gloucester & Tewkesbury) covers: homecare agencies. Check which of these it offers today.
- How did Bluebird Care (Cheltenham, Gloucester & Tewkesbury) score on each CQC key question?
- CQC rates five key questions. For Bluebird Care (Cheltenham, Gloucester & Tewkesbury): Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does Bluebird Care (Cheltenham, Gloucester & Tewkesbury) charge?
- Bluebird Care (Cheltenham, Gloucester & Tewkesbury) hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
More home care agencies nearby
In Gloucestershire
Providers: display this rating on your own site
Add this HTML to your website. When CQC updates your rating, the badge changes automatically.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.