Home care agency · Felixstowe

Bluebird Care (Felixstowe)

Rated Good by CQC Rating published 9 May 2019 Rating 7 years old
Dormant service. CQC lists Bluebird Care (Felixstowe) as registered but not currently providing care, so we don't pass enquiries to it. Contact the provider to check whether it has restarted.
Rated 7 years ago. CQC's last published rating for this service is from May 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Bluebird Care (Felixstowe)
Address
Unit 13C, Orwell House, Ferry Lane, Felixstowe, IP11 3AQ
Run by
VDJ Health Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2018 (8 years)
Registered manager
Sarah Anne Godfrey
Company check
Dissolved, trading since 2017 (8 years), accounts up to date, has insolvency history (Companies House 11106280)
Last CQC check
9 May 2019
Typical fees Estimated
£31.50–£38.50 an hour for visiting care, weekdays; live-in £1,520–£1,860 a week. An estimate based on local published fees (Bluebird Care branches publish rates a little above the national median). Ask for a written quote. How we estimate

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CQC regulated activities: Personal care

More in Felixstowe: Home care in Felixstowe (10) · Best rated home care agencies in Felixstowe · Dementia care at home in Felixstowe · Elderly care at home in Felixstowe · Physical disability care at home in Felixstowe

See this service on the CQC website · CQC location ID 1-5294649671

About this agency

Registered with CQC as a home care agency, Bluebird Care (Felixstowe) is based in Felixstowe, run by VDJ Health Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (May 2019). It is one of 10 CQC-registered home care agencies that have an office within 7 miles of Felixstowe; 7 of those are rated Good or Outstanding.

Reading Bluebird Care (Felixstowe)'s CQC ratings

All five areas CQC looks at are rated Good for Bluebird Care (Felixstowe): no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 103 of the 144 other agencies in Suffolk that CQC has rated.

The inspection, summarised

  • It provides personal care to people living in their own houses and flats.
  • It provides a service to older and younger adults.
  • Staff were responsive in identifying and reviewing changes to support good physical and mental health. ● There was a complaints procedure in place.
  • People's views were encouraged and used to drive improvement. ● The service was well run and there were systems to assess and monitor the service and continuously improve.

Inspected 15 April 2019; report published 9 May 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Who the service is registered for

As listed with the regulator.

The local picture

There are 3 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is Rose Care Suffolk Ltd, 1.1 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 24).

9 of the 15 nearest rated agencies have a more recent rating than this one.

It sits in Western Felixstowe ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.

The registered provider

Bluebird Care (Felixstowe) is run by Vdj Health Ltd (company 11106280), incorporated in 2017.

At Companies House, the company is listed as dissolved, its accounts are filed on time, it has 2 active directors and it has an insolvency history.

Its registered business activity is other human health activities.

What it may cost

We estimate visits from Bluebird Care (Felixstowe) at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region (Bluebird Care branches publish rates a little above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.

For live-in care, expect around £1,520–£1,860 a week in this region.

If savings are under the upper limit (£23,250 in England), Suffolk Council may pay part of the cost after a free care needs assessment.

How long it has been running

Bluebird Care (Felixstowe) has been registered with CQC since May 2018, about 8 years.

So far CQC has published one overall rating: Good, in May 2019.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

How its rating has changed

  1. May 2019 Good
  2. Today Rating 7 years old

The location's rating record from CQC, from first to latest.

Reports on the CQC website

Location and local area

Ward
Western Felixstowe
Parliamentary constituency
Suffolk Coastal
Integrated care board
NHS Norfolk and Suffolk Integrated Care Board
Area classification
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England

View on OpenStreetMap · Get directions · Base map © OpenStreetMap

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.

The five key questions

  • SafeGood127 of 145 in Suffolk
  • EffectiveGood131 of 144 in Suffolk
  • CaringGood125 of 144 in Suffolk
  • ResponsiveGood124 of 144 in Suffolk
  • Well-ledGood104 of 145 in Suffolk

Source: CQC, published 9 May 2019. Under each rating: how many agencies in Suffolk share it.

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Bluebird Care (Felixstowe) against its area

  • Rated Good. Across Suffolk, 89% of the 145 rated home care agencies are Good or Outstanding and 19 are Outstanding.
  • Its rating (May 2019) is more recent than 27% of agency ratings in Suffolk.
  • Registered with CQC in 2018: it has been registered longer than 58% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Suffolk lists 5.

Comparison set: every registered home care agency in Suffolk, CQC data for Oct 2026.

Nearby options

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Newer ratings near Felixstowe

Quick answers about Bluebird Care (Felixstowe)

How did Bluebird Care (Felixstowe) score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
What are Bluebird Care (Felixstowe)'s fees?
Bluebird Care (Felixstowe) has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Who is the registered provider for Bluebird Care (Felixstowe)?
VDJ Health Ltd is the registered provider for Bluebird Care (Felixstowe).
What services is Bluebird Care (Felixstowe) registered for?
Bluebird Care (Felixstowe) is registered for homecare agencies. Ask which of these it provides at the moment.
When did CQC last rate Bluebird Care (Felixstowe)?
The rating now shown was published on 9 May 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
Does Bluebird Care (Felixstowe) support people with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Is Bluebird Care (Felixstowe) regulated by the Care Quality Commission?
Bluebird Care (Felixstowe) is on the CQC register as a home care agency (ID 1-5294649671) and was rated Good overall in May 2019.
Where is Bluebird Care (Felixstowe) based?
Unit 13C, Orwell House, Ferry Lane, Felixstowe, IP11 3AQ. That is the office; visits happen in your own home, so confirm your area is covered.

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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.

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