Home care agency · St Helens

Bluebird Care (St Helens)

Rated Good by CQC Rating published 8 November 2018 Rating 7 years old

Typical fee here £31.50–£38.50 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from November 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Older people painting together at an activity session Illustrative photo, not of Bluebird Care (St Helens)
Address
70 Cambridge Road, St Helens, WA10 4HD
Run by
Jan Walsh & Co Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2014 (11 years)
Registered manager
Caitlin Ruth Robinson
Company check
Active, trading since 2014 (12 years), accounts up to date (Companies House 08950958)
Last CQC check
8 Nov 2018
Typical fees Estimated
£31.50–£38.50 an hour for visiting care, weekdays; live-in £1,520–£1,860 a week. Our figure, worked out from published prices in the region (Bluebird Care branches publish rates a little above the national median); the real price may differ. How we estimate

Registered activities: Personal care

CQC page for this service · CQC location ID 1-1749368256

An overview of Bluebird Care (St Helens)

Bluebird Care (St Helens) in St Helens is registered with the Care Quality Commission as a home care agency, run by Jan Walsh & Co Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and sight or hearing loss among its specialisms.

CQC rated it Good overall (November 2018). It is one of 97 CQC-registered home care agencies that have an office within 7 miles of St Helens; 55 of those are rated Good or Outstanding.

Ownership and company checks

Bluebird Care (St Helens) is run by Jan Walsh & Co Ltd (company 08950958), incorporated in 2014.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

It trades under the Bluebird Care brand, which covers 129 services run by 96 registered providers.

How its rating has changed

  1. Mar 2016 Good
  2. Nov 2018 Good
  3. Today Rating 7 years old

The location's rating record from CQC, from first to latest.

Inspection reports to read

Where it is

Ward
West Park
Parliamentary constituency
St Helens South and Whiston
NHS planning area
NHS Cheshire and Merseyside Integrated Care Board
Urban or rural
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in WA10 (13)

View on OpenStreetMap · Get directions · OpenStreetMap (ODbL)

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.

Inspection findings in brief

  • Both visits were announced to ensure someone was available to assist us.
  • Both days included visits to the office and talking to staff and people who used the service.
  • The last inspection of this service was in December 2015.
  • It provides personal care to people living in their own houses and flats in the community.

Inspected 25 September 2018; report published 8 November 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Safe, effective, caring, responsive, well-led

  • SafeGood28 of 31 in St. Helens
  • EffectiveGood29 of 31 in St. Helens
  • CaringGood30 of 31 in St. Helens
  • ResponsiveGood30 of 31 in St. Helens
  • Well-ledGood27 of 31 in St. Helens

From CQC's latest report, published 8 November 2018. Under each rating: how many agencies in St. Helens share it.

What the ratings tell you

Bluebird Care (St Helens) has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 26 of the 30 other agencies in St. Helens that CQC has rated.

How long it has been running

CQC registration dates from November 2014, so the service has been operating for around 11 years under its current registration.

CQC has published 2 overall ratings for it (2016–2018), starting at Good and staying Good every time.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

CQC lists 2 reports for this location, the latest dated 8 November 2018.

Who they support

As listed with the regulator.

What it may cost

We estimate visits from Bluebird Care (St Helens) at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region (Bluebird Care branches publish rates a little above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.

Live-in care in this region typically runs £1,520–£1,860 a week.

With savings below £23,250, St. Helens Council may contribute once it has carried out a free needs assessment.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Care Assurred Limited, under 0.5 miles away.

17 of the 20 nearest rated agencies have a more recent rating than this one.

It sits in West Park ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.

Family reviews

Nobody has reviewed Bluebird Care (St Helens) here yet. Have you used it? A short, honest review helps the next family decide.

Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.

Looking at Bluebird Care (St Helens) for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Bluebird Care (St Helens)

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Where Bluebird Care (St Helens) stands locally

  • Rated Good. Across St. Helens, 90% of the 31 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (November 2018) is more recent than 13% of agency ratings in St. Helens.
  • Registered with CQC in 2014: it has been registered longer than 65% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in St. Helens lists 6.

Based on the CQC register for St. Helens as at Oct 2026.

Other agencies close by

Guides for families

St Helens: home care agencies inspected recently

Bluebird Care (St Helens) questions answered

When was Bluebird Care (St Helens) last inspected?
The latest rating is dated 8 November 2018, 7 years ago; ask whether there have been changes since.
Does Bluebird Care (St Helens) support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is Bluebird Care (St Helens) regulated by the Care Quality Commission?
It is. The CQC register records Bluebird Care (St Helens) as a home care agency, location ID 1-1749368256 and was rated Good overall in November 2018.
What is Bluebird Care (St Helens)'s address?
70 Cambridge Road, St Helens, WA10 4HD is the agency's office; check it serves your postcode.
How is Bluebird Care (St Helens) rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
How much does Bluebird Care (St Helens) charge?
We don't have published prices from Bluebird Care (St Helens) yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Who runs Bluebird Care (St Helens)?
CQC lists Jan Walsh & Co Ltd as the provider responsible for Bluebird Care (St Helens).
What kind of care can Bluebird Care (St Helens) offer?
Its CQC registration covers homecare agencies. Ask Bluebird Care (St Helens) how it would adapt if needs increase.

Compare other agencies nearby

In St. Helens

Show families your CQC rating on your own site

Bluebird Care (St Helens): rated Good by CQC, on The Care Panel

This badge stays current with your CQC rating. Paste the code wherever you want it to show.

Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.

Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use St Helens.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.