Home care agency · Crawley
Bluestar Care & Support LTD
Illustrative photo, not of Bluestar Care & Support LTD- Address
- 2nd Floor, 40a The Boulevard, Crawley, RH10 1XP
- Run by
- Bluestar Care & Support LTD
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2022 (3 years)
- Registered manager
- Hitendrakumar Sharma
- Company check
- Active, trading since 2022 (4 years), accounts up to date (Companies House 14131282)
- Last CQC check
- 10 Dec 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Personal care
More in Crawley: Home care in Crawley (74) · Best rated home care agencies in Crawley · Dementia care at home in Crawley · Elderly care at home in Crawley · Physical disability care at home in Crawley · Live-in care in Crawley
Open CQC's full report · CQC location ID 1-13872908066
About Bluestar Care & Support LTD
Bluestar Care & Support LTD is a CQC-registered home care agency in Crawley. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (December 2025). It is one of 74 CQC-registered home care agencies that have an office within 7 miles of Crawley; 45 of those are rated Good or Outstanding.
What inspectors found
- Dates of assessment: 27 November to 02 December 2025.
- The service supports older and younger adults who have physical disabilities, people living with dementia, people with a learning disability, autistic people and people with mental health conditions.
- We found the provider was meeting the values of ‘Right support, right care, right culture.’ People were protected from avoidable harm; staff understood their safeguarding responsibilities and acted promptly to share concerns.
- Relatives described the service as “very good” and said staff were accommodating, friendly and attentive.
Taken from CQC's own findings (Open Government Licence). Read the full report.
The company behind Bluestar Care & Support LTD
Bluestar Care & Support LTD is run by Bluestar Care & Support Ltd (company 14131282), incorporated in 2022.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
CQC ratings, area by area
- Safe75% score135 of 148 in West Sussex
- Effective75% score137 of 148 in West Sussex
- Caring75% score139 of 148 in West Sussex
- Responsive75% score134 of 148 in West Sussex
- Well-led75% score120 of 148 in West Sussex
Ratings from CQC's most recent report, published 10 December 2025. Under each rating: how many agencies in West Sussex share it.
Bluestar Care & Support LTD over the years
Bluestar Care & Support LTD has been registered with CQC since November 2022, about 3 years.
CQC has rated it once overall, as Good, in December 2025.
Likely fees
We estimate visits from Bluestar Care & Support LTD at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
If savings are under the upper limit (£23,250 in England), West Sussex Council may pay part of the cost after a free care needs assessment.
Registered specialisms
Registration details from CQC.
Around Crawley
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Time For You, under 0.5 miles away.
2 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Three Bridges ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
The ratings in context
All five areas CQC looks at are rated Good for Bluestar Care & Support LTD: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 119 of the 147 other agencies in West Sussex that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
CQC's scores in detail
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Bluestar Care & Support LTD scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 24 November 2025, published 10 December 2025, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
The neighbourhood
- Ward
- Three Bridges
- Parliamentary constituency
- Crawley
- Integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in RH10 (40)
View on OpenStreetMap · Get directions · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Family reviews
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Bluestar Care & Support LTD in local context
- Rated Good. Across West Sussex, 94% of the 146 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (December 2025) is more recent than 82% of agency ratings in West Sussex.
- Registered with CQC in 2022: it has been registered longer than 37% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in West Sussex lists 6.
Comparison set: every registered home care agency in West Sussex, CQC data for Oct 2026.
Other agencies close by
Guides for families
Similar home care agencies near Crawley, rated recently
- Bright Care HorshamMar 2025 · 6.2 miles
- Metro Homecare LimitedDec 2025 · under 0.5 miles
- DBAGZ Solutions Limited CrawleyJun 2026 · 1.0 miles
Frequently asked about Bluestar Care & Support LTD
- How recent is Bluestar Care & Support LTD's CQC rating?
- Its current CQC rating dates from 10 December 2025. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Bluestar Care & Support LTD a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-13872908066 and was rated Good overall in December 2025.
- Can Bluestar Care & Support LTD care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How is Bluestar Care & Support LTD rated for safety and leadership?
- CQC rates five key questions. For Bluestar Care & Support LTD: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- Where is Bluestar Care & Support LTD?
- Its office is at 2nd Floor, 40a The Boulevard, Crawley, RH10 1XP. Carers travel to people's homes, so check it covers your street.
- What are Bluestar Care & Support LTD's fees?
- Bluestar Care & Support LTD has not published its fees with us. Visiting care typically costs £28–£38 an hour (typical 2026 prices in West Sussex). Get the quote in writing, including any extra charges.
- What kind of care can Bluestar Care & Support LTD offer?
- Bluestar Care & Support LTD is registered for homecare agencies. Ask which of these it provides at the moment.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.