Home care agency · Folkestone

Camelot Lodge

Rated Good by CQC Rating published 20 February 2018 Rating 8 years old
Rated 8 years ago. CQC's last published rating for this service is from February 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Camelot Lodge
Address
19 Christchurch Road, Folkestone, CT20 2SL
Run by
ACL Homes Plus Limited (2 services)
Type of provider
Independent (private company)
Service
Residential care home, Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
November 2010 (15 years)
Registered manager
Lisa Marie Taylor
Company check
Active, trading since 1998 (28 years), accounts up to date (Companies House 03528962)
Last CQC check
20 Feb 2018
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Personal care · Accommodation for persons who require nursing or personal care

CQC page for this service · CQC location ID 1-117049912

The service in brief

Camelot Lodge in Folkestone is registered with the Care Quality Commission as a home care agency, run by ACL Homes Plus Limited. The service is registered to support adults under 65 and lists mental health conditions among its specialisms.

CQC rated it Good overall (February 2018). It is one of 22 CQC-registered home care agencies that have an office within 7 miles of Folkestone; 13 of those are rated Good or Outstanding.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 159 of the 225 other agencies in Kent that CQC has rated.

History with CQC

Registered in November 2010, it has 15 years on the CQC register.

CQC has published 2 overall ratings for it (2017–2018), starting at Requires improvement and improving to Good.

No new overall rating has been published for 8 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

There are 5 CQC reports on file for this address; the newest is from 20 February 2018.

How it fits locally

There are 9 other agencies within 3 miles, 6 of them rated Good or Outstanding; the nearest is United Response - Kent DCA, under 0.5 miles away.

Every one of the 18 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Folkestone Central ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.

Specialisms

Specialisms as registered with CQC.

The inspection, summarised

  • People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement.
  • Camelot Lodge also oversees a small supported living service.
  • Although registered to provide personal care none of those people currently in supported living require the regulated activity at this time, this was therefore not looked at during the inspection.
  • Camelot Lodge provides support to up to 9 people with long term mental health needs.

Inspected 9 January 2018; report published 20 February 2018; supporting 9 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Budgeting for this agency

We estimate visits from Camelot Lodge at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

If savings are under the upper limit (£23,250 in England), Kent Council may pay part of the cost after a free care needs assessment.

Rating history

  1. Jan 2017 Requires improvement
  2. Feb 2018 Good
  3. Today Rating 8 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

CQC reports

Location and local area

Ward
Folkestone Central
Parliamentary constituency
Folkestone and Hythe
Integrated care board
NHS Kent and Medway Integrated Care Board
ONS area type
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in CT20 (5)

Bigger map · Plan a journey · Base map © OpenStreetMap

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

The company behind Camelot Lodge

Camelot Lodge is run by Acl Homes Plus Limited (company 03528962), incorporated in 1998, 12 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities, care for people with learning disabilities, mental health problems or substance misuse and other residential care.

ACL Homes Plus Limited runs 3 CQC-registered services; 2 of the 3 with a rating are Good or Outstanding (67%), against 85% for the same mix of services across England.

All 3 are in Kent, so it is a local operator rather than a national chain.

Safe, effective, caring, responsive, well-led

  • SafeGood178 of 226 in Kent
  • EffectiveGood194 of 226 in Kent
  • CaringGood203 of 226 in Kent
  • ResponsiveGood198 of 225 in Kent
  • Well-ledGood160 of 226 in Kent

From CQC's latest report, published 20 February 2018. Under each rating: how many agencies in Kent share it.

Family reviews

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How Camelot Lodge compares

  • Rated Good. Across Kent, 82% of the 222 rated home care agencies are Good or Outstanding and 11 are Outstanding.
  • Its rating (February 2018) is more recent than 3% of agency ratings in Kent.
  • Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
  • It lists 2 specialisms with CQC; the typical agency in Kent lists 6.

All figures compare it with other home care agencies in Kent; CQC register, Oct 2026.

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Quick answers about Camelot Lodge

Where is Camelot Lodge?
Its office is at 19 Christchurch Road, Folkestone, CT20 2SL. Carers travel to people's homes, so check it covers your street.
Is Camelot Lodge regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-117049912 and was rated Good overall in February 2018.
Does Camelot Lodge support people with dementia?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
When was Camelot Lodge last inspected?
20 February 2018 is when the current rating was published, 8 years ago. Check what has changed since, such as the manager or staffing.
What kind of care can Camelot Lodge offer?
Registration for Camelot Lodge covers: residential homes, homecare agencies. Check which of these it offers today.
Which provider runs Camelot Lodge?
The registered provider is ACL Homes Plus Limited, according to CQC.
What are Camelot Lodge's fees?
Camelot Lodge's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Camelot Lodge rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.

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In Kent

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Camelot Lodge: rated Good by CQC, on The Care Panel

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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