Home care agency · Bexleyheath

Capital Healthcare Management

Rated Requires improvement by CQC Rating published 7 February 2023 Rating 3 years old

Typical fee here £34–£41.50 an hour Estimate

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A carer and an older person chatting at the table at home Illustrative photo, not of Capital Healthcare Management
Address
Unit 1, Crown House, Queen Street, Bexleyheath, DA7 4BT
Run by
Capital Healthcare Management Services Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2017 (9 years)
Registered manager
Josephine Oritsegbubemi Edun
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 10338312)
Last CQC check
7 Feb 2023
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate

CQC regulated activities: Personal care

CQC page for this service · CQC location ID 1-3587214780

About this agency

Registered with CQC as a home care agency, Capital Healthcare Management is based in Bexleyheath, run by Capital Healthcare Management Services Limited. It supports adults of all ages, with registered specialisms in dementia, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Requires improvement overall (February 2023). Safe, Effective, Caring, Responsive and Well-led were rated Requires improvement. It is one of 68 CQC-registered home care agencies that are based in the borough of Bexley; 20 of those are rated Good or Outstanding.

Registered specialisms

Specialisms as registered with CQC.

Reading Capital Healthcare Management's CQC ratings

For Capital Healthcare Management, Safe, Effective, Caring, Responsive and Well-led are rated below Good.

Across Bexley, 12 of 35 rated agencies are Requires improvement for Safe (34%), while 7 of 35 rated agencies are Requires improvement for Effective (20%), while 3 of 34 rated agencies are Requires improvement for Caring (9%), while 7 of 34 rated agencies are Requires improvement for Responsive (21%), while 13 of 35 rated agencies are Requires improvement for Well-led (37%).

The Safe, Effective, Caring, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Ratings for safety, care and leadership

  • SafeRequires improvement12 of 35 in Bexley
  • EffectiveRequires improvement7 of 35 in Bexley
  • CaringRequires improvement3 of 34 in Bexley
  • ResponsiveRequires improvement7 of 34 in Bexley
  • Well-ledRequires improvement13 of 35 in Bexley

Source: CQC, published 7 February 2023. Under each rating: how many agencies in Bexley share it.

Costs to expect

We estimate visits from Capital Healthcare Management at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

A live-in carer typically costs £1,620–£1,980 a week locally.

If savings are under the upper limit (£23,250 in England), Bexley Council may pay part of the cost after a free care needs assessment.

The inspection, summarised

  • It currently provides personal care to people living in their own houses and flats in the community.
  • Not everyone who used the service received personal care.
  • This is help with tasks related to personal hygiene and eating.
  • Where they do, we also consider any wider social care provided.

Inspected 28 October 2022; report published 7 February 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 4 of them rated Good or Outstanding, and the closest is Joycecare, under 0.5 miles away.

6 of the 10 nearest rated agencies have a more recent rating than this one.

It sits in Crook Log ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

The registered provider

Capital Healthcare Management is run by Capital Healthcare Management Services Limited (company 10338312), incorporated in 2016.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other residential care and other social work without accommodation.

Track record

Registered in March 2017, it has 9 years on the CQC register.

CQC has published 2 overall ratings for it (2018–2023), starting at Good and falling to Requires improvement.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

CQC lists 2 reports for this location, the latest dated 7 February 2023.

Earlier inspections

  1. Nov 2018 Good
  2. Feb 2023 Requires improvement
  3. Today Rating 3 years old

Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.

CQC reports

Location and local area

Ward
Crook Log
Parliamentary constituency
Bexleyheath and Crayford
Integrated care board
NHS South East London Integrated Care Board
Type of area
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Home care in DA7 (10)

Bigger map · Route planner · © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Family reviews

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Capital Healthcare Management against its area

  • Rated Requires improvement. Across Bexley, 61% of the 33 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (February 2023) is more recent than 64% of agency ratings in Bexley.
  • Registered with CQC in 2017: it has been registered longer than 75% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Bexley lists 6.
  • Areas CQC rated below Good: Safe (39% of home care agencies in Bexley are also rated below Good here); Effective (24% of home care agencies in Bexley are also rated below Good here); Caring (9% of home care agencies in Bexley are also rated below Good here); Responsive (21% of home care agencies in Bexley are also rated below Good here); Well-led (42% of home care agencies in Bexley are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Bexley as at Oct 2026.

Nearby options

Guides for families

Similar home care agencies near Bexley, rated recently

Capital Healthcare Management: common questions

When was Capital Healthcare Management last inspected?
Its current CQC rating dates from 7 February 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Can Capital Healthcare Management care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Is Capital Healthcare Management regulated by the Care Quality Commission?
It is. The CQC register records Capital Healthcare Management as a home care agency, location ID 1-3587214780 and was rated Requires improvement overall in February 2023.
What is Capital Healthcare Management's address?
The agency's base is Unit 1, Crown House, Queen Street, Bexleyheath, DA7 4BT. Confirm that its carers travel to your area.
How is Capital Healthcare Management rated for safety and leadership?
CQC rates five key questions. For Capital Healthcare Management: Safe: Requires improvement; Effective: Requires improvement; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
What are Capital Healthcare Management's fees?
We don't have published prices from Capital Healthcare Management yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
Which provider runs Capital Healthcare Management?
Capital Healthcare Management is run by Capital Healthcare Management Services Limited, the registered provider on the CQC register.
What services is Capital Healthcare Management registered for?
Capital Healthcare Management is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.

Agencies in neighbouring towns

In Bexley

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