Home care agency · Leeds

Cardinal Care Services Ltd

Rated Requires improvement by CQC Rating published 2 April 2025 Rating 1 year old

Typical fee here £30–£37 an hour Estimate

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A support worker reading with an older man Illustrative photo, not of Cardinal Care Services Ltd
Address
Leeds Media Centre, S6, 21 Savile Mount, Leeds, LS7 3HZ
Run by
Cardinal Care Services Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2017 (9 years)
Registered manager
Christina Cambridge
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 10406017)
Last CQC check
2 Apr 2025
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

CQC regulated activities: Personal care

More in Leeds: Home care in Leeds (210) · Best rated home care agencies in Leeds · Dementia care at home in Leeds · Elderly care at home in Leeds · Physical disability care at home in Leeds · Live-in care in Leeds

Read the full CQC inspection report · CQC location ID 1-3801278790

Cardinal Care Services Ltd at a glance

Cardinal Care Services Ltd is a CQC-registered home care agency in Leeds, run by Cardinal Care Services Limited. Its CQC registration covers adults of all ages, including people living with dementia and physical disabilities.

At its most recent rating, CQC judged it Requires improvement overall (April 2025). Safe and Well-led were rated Requires improvement. It is one of 210 CQC-registered home care agencies that have an office within 7 miles of Leeds; 98 of those are rated Good or Outstanding.

Budgeting for this agency

We estimate visits from Cardinal Care Services Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Leeds Council after a needs and financial assessment.

Who runs it

Cardinal Care Services Ltd is run by Cardinal Care Services Limited (company 10406017), incorporated in 2016.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities and residential care for older and disabled people.

Specialisms

Taken from its CQC registration.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Love In Care, under 0.5 miles away.

4 of the 18 nearest rated agencies have a more recent rating than this one.

It sits in Chapel Allerton ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS West Yorkshire ICB.

History with CQC

Cardinal Care Services Ltd has been registered with CQC since May 2017, about 9 years.

CQC has published 4 overall ratings for it (2018–2025), starting at Requires improvement and improving to Requires Improvement.

3 reports have been published for this location, most recently on 12 February 2020.

CQC ratings, area by area

  • SafeRequires improvement25 of 150 in Leeds
  • EffectiveGood132 of 150 in Leeds
  • CaringGood138 of 149 in Leeds
  • ResponsiveGood134 of 150 in Leeds
  • Well-ledRequires improvement37 of 150 in Leeds

CQC key question ratings, published 2 April 2025. Under each rating: how many agencies in Leeds share it.

Strengths and weak spots in the ratings

For Cardinal Care Services Ltd, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Leeds, 25 of 150 rated agencies are Requires improvement for Safe (17%), while 37 of 150 rated agencies are Requires improvement for Well-led (25%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

How its rating has changed

  1. Jun 2018 Requires improvement
  2. Jul 2019 Requires improvement
  3. Feb 2020 Good
  4. Apr 2025 Requires Improvement
  5. Today Rating 1 year old

CQC rating timeline for this address. The latest rating is lower than the one before.

CQC reports

Area and map

Ward
Chapel Allerton
Parliamentary constituency
Leeds North East
NHS planning area
NHS West Yorkshire Integrated Care Board
Type of area
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in LS7 (24)

Bigger map · How to get there · Base map © OpenStreetMap

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.

What inspectors found

  • At the time of assessment, the service was providing care to 10 people who lived in Leeds.
  • Not everyone who used the service received personal care.
  • This is help with tasks related to personal hygiene and eating.
  • Feedback from relatives was overwhelmingly positive about the quality of their care their loved ones received.

Inspected 22 January 2020; report published 12 February 2020. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Family reviews

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Compared with other agencies locally

  • Rated Requires improvement. Across Leeds, 83% of the 143 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (April 2025) is more recent than 65% of agency ratings in Leeds.
  • Registered with CQC in 2017: it has been registered longer than 77% of home care agencies in the area.
  • It lists 4 specialisms with CQC; the typical agency in Leeds lists 5.
  • Areas CQC rated below Good: Safe (18% of home care agencies in Leeds are also rated below Good here); Well-led (27% of home care agencies in Leeds are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Leeds. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Other home care agencies near Leeds with recent ratings

Cardinal Care Services Ltd: common questions

Where is Cardinal Care Services Ltd based?
The agency's base is Leeds Media Centre, S6, 21 Savile Mount, Leeds, LS7 3HZ. Confirm that its carers travel to your area.
Is Cardinal Care Services Ltd a registered provider?
It is. The CQC register records Cardinal Care Services Ltd as a home care agency, location ID 1-3801278790 and was rated Requires improvement overall in April 2025.
Does Cardinal Care Services Ltd support people with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
When did CQC last rate Cardinal Care Services Ltd?
CQC published the current rating on 2 April 2025, 1 year ago. Older ratings are common, so ask about changes since.
What type of care does Cardinal Care Services Ltd provide?
Cardinal Care Services Ltd is registered for homecare agencies. Ask which of these it provides at the moment.
Who runs Cardinal Care Services Ltd?
The registered provider is Cardinal Care Services Limited, according to CQC.
How much does care from Cardinal Care Services Ltd cost?
Cardinal Care Services Ltd hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
How did Cardinal Care Services Ltd score on each CQC key question?
CQC rates five key questions. For Cardinal Care Services Ltd: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.

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