Home care agency · Walsall
Care Direct and Support Solutions Limited
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Care Direct and Support Solutions Limited- Address
- G1 and G2, 50 Bradford Street, Walsall, WS1 3QD
- Run by
- Care Direct & Support Solutions Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2023 (2 years)
- Registered manager
- Kafilat Damilola Bello
- Company check
- Active, trading since 2015 (10 years), accounts up to date (Companies House 09892365)
- Last CQC check
- 28 Jan 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Personal care
More in Walsall: Home care in Walsall (153) · Best rated home care agencies in Walsall · Dementia care at home in Walsall · Elderly care at home in Walsall · Physical disability care at home in Walsall · Live-in care in Walsall
Open CQC's full report · CQC location ID 1-18226053179
Care Direct and Support Solutions Limited at a glance
Care Direct and Support Solutions Limited is a CQC-registered home care agency that also provides supported living in Walsall, run by Care Direct & Support Solutions Ltd. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (January 2020). It is one of 153 CQC-registered home care agencies that have an office within 7 miles of Walsall; 69 of those are rated Good or Outstanding.
Likely fees
We estimate visits from Care Direct and Support Solutions Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask Walsall Council for a free care needs assessment.
Earlier inspections
- Aug 2017
- Jan 2020
- Today Rating 6 years old
Overall ratings CQC has published for this location, oldest first.
Finding it
- Ward
- St Matthew's
- Council
- Walsall Council · paying for care
- Parliamentary constituency
- Walsall and Bloxwich
- NHS planning area
- NHS Black Country Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in WS1 (21)
Larger map · Route planner · OpenStreetMap (ODbL)
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
The ratings in context
Care Direct and Support Solutions Limited has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 32 of the 47 other agencies in Walsall that CQC has rated.
Around Walsall
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Mech Healthcare Limited, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).
12 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in St Matthew's ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Black Country ICB.
Care Direct and Support Solutions Limited over the years
CQC registration dates from December 2023, so the service has been operating for around 2 years under its current registration.
CQC has published 2 overall ratings for it (2017–2020), starting at Good and staying Good every time.
The rating is 6 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
CQC carried the rating over from the previous provider; the new one is still awaiting inspection at this address.
Who the service is registered for
Registration details from CQC.
The five key questions
- Safe41 of 48 in Walsall
- Effective45 of 48 in Walsall
- Caring46 of 48 in Walsall
- Responsive46 of 48 in Walsall
- Well-led33 of 48 in Walsall
Ratings from CQC's most recent report, published 28 January 2020. Under each rating: how many agencies in Walsall share it.
The company behind Care Direct and Support Solutions Limited
Care Direct and Support Solutions Limited is run by Care Direct & Support Solutions Ltd. (company 09892365), incorporated in 2015, 8 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other residential care.
Family reviews
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Compared with other agencies locally
- Rated Good. Across Walsall, 83% of the 48 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (January 2020) is more recent than 23% of agency ratings in Walsall.
- Registered with CQC in 2023: it has been registered longer than 24% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Walsall lists 6.
Benchmarked against all CQC-registered home care agencies in Walsall (Oct 2026).
Closest alternatives
Guides for families
Newer ratings near Walsall
- SentriCareApr 2026 · under 0.5 miles
- My Pillar LimitedAug 2025 · under 0.5 miles
- Dignus SupportOct 2025 · under 0.5 miles
Quick answers about Care Direct and Support Solutions Limited
- Who runs Care Direct and Support Solutions Limited?
- The registered provider is Care Direct & Support Solutions Ltd, according to CQC.
- What services is Care Direct and Support Solutions Limited registered for?
- Care Direct and Support Solutions Limited is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- Is Care Direct and Support Solutions Limited rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Care Direct and Support Solutions Limited charge?
- Care Direct and Support Solutions Limited hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Care Direct and Support Solutions Limited a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-18226053179 and was rated Good overall in January 2020.
- Where is Care Direct and Support Solutions Limited?
- G1 and G2, 50 Bradford Street, Walsall, WS1 3QD is the agency's office; check it serves your postcode.
- When did CQC last rate Care Direct and Support Solutions Limited?
- Its current CQC rating dates from 28 January 2020, 6 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Does Care Direct and Support Solutions Limited support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Home care in nearby towns
In Walsall
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.