Home care agency · Stoke-on-trent
Care Homes Stoke Limited
Typical fee here £30–£37 an hour Estimate
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Illustrative photo, not of Care Homes Stoke Limited- Address
- Unit 10 Burslem Enterprise Centre, Moorland Road, Stoke-on-trent, ST6 1JQ
- Run by
- Westport Home Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2013 (12 years)
- Registered manager
- *
- Company check
- Active, trading since 2002 (24 years), accounts up to date (Companies House 04545506)
- Last CQC check
- 8 Jan 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Personal care
More in Stoke-on-Trent: Home care in Stoke-on-Trent (109) · Best rated home care agencies in Stoke-on-Trent · Dementia care at home in Stoke-on-Trent · Elderly care at home in Stoke-on-Trent · Physical disability care at home in Stoke-on-Trent · Live-in care in Stoke-on-Trent
Full report at cqc.org.uk · CQC location ID 1-1050259592
Care Homes Stoke Limited at a glance
Care Homes Stoke Limited in Stoke-on-trent is registered with the Care Quality Commission as a home care agency, run by Westport Home Care Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders among its specialisms.
CQC rated it Good overall (January 2019). It is one of 109 CQC-registered home care agencies that have an office within 7 miles of Stoke-on-Trent; 45 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
Care Homes Stoke Limited has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 29 of the 41 other agencies in Stoke-on-Trent that CQC has rated.
What inspectors found
- : People were supported by safely recruited staff, who had the skills and knowledge to provide effective support.
- Staffing levels were regularly reviewed to ensure there were enough staff available to meet people's needs.
- Effective care planning and risk management was in place which guided staff to provide support that met people's needs and in line with their preferences.
- End of life planning had been completed which ensure people were supported in line with their wishes.
Inspected 11 December 2018; report published 8 January 2019; supporting 71 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Who runs it
Care Homes Stoke Limited is run by Westport Home Care Limited (company 04545506), incorporated in 2002, 11 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
Ratings over time
- Dec 2016
- Jun 2017
- Jan 2019
- Today Rating 7 years old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 8 January 2019
- CQC inspection report 20 June 2017
- CQC inspection report 14 December 2016
Map and area details
- Ward
- Moorcroft & Sneyd Green
- Parliamentary constituency
- Stoke-on-Trent North
- Integrated care board
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- ONS area type
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in ST6 (21)
Open the full map · Directions · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Ratings for safety, care and leadership
- Safe32 of 42 in Stoke-on-Trent
- Effective37 of 42 in Stoke-on-Trent
- Caring39 of 42 in Stoke-on-Trent
- Responsive39 of 42 in Stoke-on-Trent
- Well-led30 of 42 in Stoke-on-Trent
Ratings from CQC's most recent report, published 8 January 2019. Under each rating: how many agencies in Stoke-on-Trent share it.
Who the service is registered for
Specialisms as registered with CQC.
History with CQC
Care Homes Stoke Limited has been registered with CQC since November 2013, about 12 years.
CQC has published 3 overall ratings for it (2016–2019), starting at Requires improvement and improving to Good.
The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
There are 3 CQC reports on file for this address; the newest is from 8 January 2019.
Budgeting for this agency
We estimate visits from Care Homes Stoke Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
With savings below £23,250, Stoke-on-Trent Council may contribute once it has carried out a free needs assessment.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Lilyrose Care Group Ltd - Staffordshire, under 0.5 miles away.
14 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Moorcroft & Sneyd Green ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.
Family reviews
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Compared with other agencies locally
- Rated Good. Across Stoke-on-Trent, 79% of the 42 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (January 2019) is more recent than 7% of agency ratings in Stoke-on-Trent.
- Registered with CQC in 2013: it has been registered longer than 90% of home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Stoke-on-Trent lists 6.
Compared with every CQC-registered home care agency in Stoke-on-Trent. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Recently rated home care agencies near Stoke-on-Trent
- Teasdale Healthcare LtdFeb 2026 · 1.1 miles
- Key 2 Care StokeOct 2026 · 1.9 miles
- Lilyrose Care Group Ltd - StaffordshireMar 2026 · 2.3 miles
Quick answers about Care Homes Stoke Limited
- Where is Care Homes Stoke Limited based?
- The agency's base is Unit 10 Burslem Enterprise Centre, Moorland Road, Stoke-on-trent, ST6 1JQ. Confirm that its carers travel to your area.
- Is Care Homes Stoke Limited regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-1050259592 and was rated Good overall in January 2019.
- Can Care Homes Stoke Limited care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- When was Care Homes Stoke Limited last inspected?
- The rating now shown was published on 8 January 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
- What type of care does Care Homes Stoke Limited provide?
- Its CQC registration covers homecare agencies. Ask Care Homes Stoke Limited how it would adapt if needs increase.
- Which provider runs Care Homes Stoke Limited?
- Westport Home Care Limited is the registered provider for Care Homes Stoke Limited.
- How much does Care Homes Stoke Limited charge?
- Care Homes Stoke Limited hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How is Care Homes Stoke Limited rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
Look further afield
In Stoke-on-Trent
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.