Home care agency · Deal
Caremark (Dover)
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Caremark (Dover)- Address
- Betteshangar Sustainable Parks, Unit 7, Almond House, Betteshanger Road, Betteshanger, Deal, CT14 0EN
- Run by
- Costain Care (Dover) Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- October 2019 (7 years)
- Registered manager
- Xana Louise Welch
- Company check
- Active, trading since 2018 (7 years), accounts up to date (Companies House 11716367)
- Last CQC check
- 15 Jul 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Personal care
More in Deal: Home care in Deal (19) · Best rated home care agencies in Deal · Live-in care in Deal · 24-hour care in Deal
See this service on the CQC website · CQC location ID 1-7688730540
The service in brief
Caremark (Dover) in Deal is registered with the Care Quality Commission as a home care agency, run by Costain Care (Dover) Limited.
CQC rated it Good overall (July 2021). It is one of 19 CQC-registered home care agencies that have an office within 7 miles of Deal; 10 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
Caremark (Dover) has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 159 of the 225 other agencies in Kent that CQC has rated.
From the latest CQC inspection
- People and their relatives spoke positively about the support they received.
- Comments included, "It is great to have dedicated carers" and "They have bent over backwards to accommodate [my loved one's] needs." People were protected from the risks of abuse, discrimination and avoidable harm.
- People told us they were supported by regular staff who arrived on time and stayed the required time.
- People were supported by staff who had been recruited safely.
Inspected 9 June 2021; report published 15 July 2021. From the regulator's own summary (Open Government Licence). Read the full report.
How it fits locally
There are 7 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is Lauriem Ceaser Court (EC), 2.0 miles away.
6 of the 11 nearest rated agencies have a more recent rating than this one.
It sits in Eastry Rural ward, classed by ONS as smaller rural (further from a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Specialisms
Taken from its CQC registration.
Who runs it
Caremark (Dover) is run by Costain Care (dover) Limited (company 11716367), incorporated in 2018.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Budgeting for this agency
We estimate visits from Caremark (Dover) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
With savings below £23,250, Kent Council may contribute once it has carried out a free needs assessment.
History with CQC
Caremark (Dover) has been registered with CQC since October 2019, about 7 years.
There is a single overall rating on record, Good (July 2021).
5 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Earlier inspections
- Jul 2021
- Today Rating 5 years old
CQC rating timeline for this address.
CQC documents
- CQC inspection report 15 July 2021
Area and map
- Ward
- Eastry Rural
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Dover and Deal
- Local NHS (ICB)
- NHS Kent and Medway Integrated Care Board
- ONS area type
- Smaller rural: further from a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in CT14 (8)
View on OpenStreetMap · Route planner · © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Each area CQC checks
- Safe178 of 226 in Kent
- Effective194 of 226 in Kent
- Caring203 of 226 in Kent
- Responsive198 of 225 in Kent
- Well-led160 of 226 in Kent
As rated by CQC, published 15 July 2021. Under each rating: how many agencies in Kent share it.
Family reviews
Be the first to review Caremark (Dover). Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Caremark (Dover) stands locally
- Rated Good. Across Kent, 82% of the 222 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (July 2021) is more recent than 42% of agency ratings in Kent.
- Registered with CQC in 2019: it has been registered longer than 61% of home care agencies in the area.
- It lists 1 specialisms with CQC; the typical agency in Kent lists 6.
Comparison set: every registered home care agency in Kent, CQC data for Oct 2026.
Also nearby
Guides for families
Similar home care agencies near Deal, rated recently
- Lauriem Complete Care Limited - DealAug 2026 · 0.5 miles
- Your Life Your HomeMay 2025 · 6.3 miles
Questions about Caremark (Dover)
- When did CQC last rate Caremark (Dover)?
- 15 July 2021 is when the current rating was published, 5 years ago. Check what has changed since, such as the manager or staffing.
- Does Caremark (Dover) support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Is Caremark (Dover) regulated by the Care Quality Commission?
- Caremark (Dover) is on the CQC register as a home care agency (ID 1-7688730540) and was rated Good overall in July 2021.
- What is Caremark (Dover)'s address?
- The agency works from Betteshangar Sustainable Parks, Unit 7, Almond House, Betteshanger Road, Betteshanger, Deal, CT14 0EN; ask which postcodes its carers cover.
- Is Caremark (Dover) rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How much does care from Caremark (Dover) cost?
- Caremark (Dover) has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Which provider runs Caremark (Dover)?
- On CQC's register the provider is Costain Care (Dover) Limited.
- What services is Caremark (Dover) registered for?
- Its CQC registration covers homecare agencies. Ask Caremark (Dover) how it would adapt if needs increase.
Home care in nearby towns
In Kent
Show families your CQC rating on your own site
Copy this code into your website. The badge updates itself if your CQC rating changes.
Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.
Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.