Home care agency · Woking

Caremark (Guildford & Woking)

Rated Good by CQC Rating published 13 April 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from April 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of Caremark (Guildford & Woking)
Address
Unit 2 Bakersgate, 299a Connaught Road, Brookwood, Woking, GU24 0AD
Run by
D&D Porter Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
August 2012 (14 years)
Part of
Caremark
Registered manager
*
Company check
Active, trading since 2012 (14 years), accounts up to date (Companies House 08008919)
Last CQC check
13 Apr 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Personal care

CQC page for this service · CQC location ID 1-465028109

Caremark (Guildford & Woking) at a glance

Caremark (Guildford & Woking) in Woking is registered with the Care Quality Commission as a home care agency, run by D&D Porter Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders among its specialisms.

CQC rated it Good overall (April 2019). It is one of 75 CQC-registered home care agencies that have an office within 7 miles of Woking; 47 of those are rated Good or Outstanding.

How it fits locally

There are 13 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is Astor Care and Nursing Agency, 1.6 miles away.

14 of the 15 nearest rated agencies have a more recent rating than this one.

It sits in Heathlands ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Who they support

Registration details from CQC.

Budgeting for this agency

We estimate visits from Caremark (Guildford & Woking) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

With savings below £23,250, Surrey Council may contribute once it has carried out a free needs assessment.

What the ratings tell you

All five areas CQC looks at are rated Good for Caremark (Guildford & Woking): no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 169 of the 222 other agencies in Surrey that CQC has rated.

History with CQC

CQC registration dates from August 2012, so the service has been operating for around 14 years under its current registration.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

The CQC website holds 3 reports for it, the latest from 13 April 2019.

Inspection findings in brief

  • It provides personal care to people living in their own houses and flats in the community.
  • Where they do we also take into account any wider social care provided.
  • Rating at last inspection: • At our last inspection of 22 July 2016 the service was rated 'Good'.
  • Further inspections will be planned for future dates.

Inspected 27 March 2019; report published 13 April 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Ownership and company checks

Caremark (Guildford & Woking) is run by D&d Porter Limited (company 08008919), incorporated in 2012.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

It trades under the Caremark brand, which covers 56 services run by 54 registered providers.

Rating history

  1. Jul 2016 Good
  2. Apr 2019 Good
  3. Today Rating 7 years old

Overall ratings CQC has published for this location, oldest first.

Published inspection reports

Map and area details

Ward
Heathlands
Parliamentary constituency
Woking
Local NHS (ICB)
NHS Surrey and Sussex Integrated Care Board
ONS area type
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England

See the wider area · Directions · Map data: OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.

How CQC rated each area

  • SafeGood199 of 223 in Surrey
  • EffectiveGood203 of 223 in Surrey
  • CaringGood191 of 223 in Surrey
  • ResponsiveGood196 of 223 in Surrey
  • Well-ledGood170 of 223 in Surrey

From CQC's latest report, published 13 April 2019. Under each rating: how many agencies in Surrey share it.

Family reviews

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Where Caremark (Guildford & Woking) stands locally

  • Rated Good. Across Surrey, 93% of the 214 rated home care agencies are Good or Outstanding and 16 are Outstanding.
  • Its rating (April 2019) is more recent than 8% of agency ratings in Surrey.
  • Registered with CQC in 2012: it has been registered longer than 89% of home care agencies in the area.
  • It lists 9 specialisms with CQC; the typical agency in Surrey lists 6.

All figures compare it with other home care agencies in Surrey; CQC register, Oct 2026.

Nearest home care agencies

Guides for families

Woking: home care agencies inspected recently

Questions about Caremark (Guildford & Woking)

Where is Caremark (Guildford & Woking)?
The agency's base is Unit 2 Bakersgate, 299a Connaught Road, Brookwood, Woking, GU24 0AD. Confirm that its carers travel to your area.
Is Caremark (Guildford & Woking) registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-465028109 and was rated Good overall in April 2019.
Can Caremark (Guildford & Woking) care for someone with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
How recent is Caremark (Guildford & Woking)'s CQC rating?
13 April 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
What services is Caremark (Guildford & Woking) registered for?
Its CQC registration covers homecare agencies. Ask Caremark (Guildford & Woking) how it would adapt if needs increase.
Which provider runs Caremark (Guildford & Woking)?
CQC lists D&D Porter Limited as the provider responsible for Caremark (Guildford & Woking).
How much does care from Caremark (Guildford & Woking) cost?
Caremark (Guildford & Woking) has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
How did Caremark (Guildford & Woking) score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.

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Caremark (Guildford & Woking): rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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