Home care agency · Solihull

Caremark Solihull

Rated Good by CQC Rating published 5 April 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

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Rated 7 years ago. CQC's last published rating for this service is from April 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Caremark Solihull
Address
1st Floor, 221 Stratford Road, Shirley, Solihull, B90 3AH
Run by
Homehelp (Solihull) Limited
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2014 (12 years)
Part of
Caremark
Registered manager
Sonjha Marie Young
Company check
Active, trading since 2012 (14 years), accounts up to date (Companies House 07899456)
Last CQC check
5 Apr 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

CQC regulated activities: Personal care

CQC page for this service · CQC location ID 1-1244572868

The service in brief

Caremark Solihull in Solihull is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Homehelp (Solihull) Limited. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.

CQC rated it Good overall (April 2019). It is one of 113 CQC-registered home care agencies that have an office within 7 miles of Solihull; 62 of those are rated Good or Outstanding.

How its rating has changed

  1. Jun 2016 Good
  2. Apr 2019 Good
  3. Today Rating 7 years old

CQC rating timeline for this address.

CQC reports

Location and local area

Ward
Shirley East & Sharmans Cross
Parliamentary constituency
Solihull West and Shirley
NHS integrated care board
NHS Birmingham and Solihull Integrated Care Board
Type of area
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in B90 (14)

Open the full map · How to get there · OpenStreetMap (ODbL)

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.

Each area CQC checks

  • SafeGood34 of 40 in Solihull
  • EffectiveGood38 of 40 in Solihull
  • CaringGood39 of 40 in Solihull
  • ResponsiveGood38 of 40 in Solihull
  • Well-ledGood30 of 40 in Solihull

As rated by CQC, published 5 April 2019. Under each rating: how many agencies in Solihull share it.

The company behind Caremark Solihull

Caremark Solihull is run by Homehelp (solihull) Limited (company 07899456), incorporated in 2012, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

It trades under the Caremark brand, which covers 56 services run by 54 registered providers.

Inspection findings in brief

  • It provides support to adults in their own traditional home setting.
  • People's experience of using this service: ● The service had maintained its standing as good overall. ● Some recruitment issues meant the service could not be satisfied that a member of staff had been recruited safely.
  • Rating at last inspection: The service was rated good overall.
  • Good The service remained good Details are in our Safe findings below.

Inspected 15 March 2019; report published 5 April 2019; supporting 62 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

History with CQC

Caremark Solihull has been registered with CQC since February 2014, about 12 years.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

There are 2 CQC reports on file for this address; the newest is from 5 April 2019.

Who the service is registered for

Specialisms as registered with CQC.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Advance Healthcare- Trinity Apartments, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).

17 of the 18 nearest rated agencies have a more recent rating than this one.

It sits in Shirley East & Sharmans Cross ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Birmingham and Solihull ICB.

The ratings in context

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 29 of the 39 other agencies in Solihull that CQC has rated.

Budgeting for this agency

We estimate visits from Caremark Solihull at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Solihull Council after a needs and financial assessment.

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Where Caremark Solihull stands locally

  • Rated Good. Across Solihull, 88% of the 40 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (April 2019) is more recent than 8% of agency ratings in Solihull.
  • Registered with CQC in 2014: it has been registered longer than 77% of home care agencies in the area.
  • It lists 9 specialisms with CQC; the typical agency in Solihull lists 6.

Based on the CQC register for Solihull as at Oct 2026.

Also nearby

Guides for families

Other home care agencies near Solihull with recent ratings

Questions about Caremark Solihull

How recent is Caremark Solihull's CQC rating?
The latest rating is dated 5 April 2019, 7 years ago; ask whether there have been changes since.
Can Caremark Solihull care for someone with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Is Caremark Solihull a registered provider?
Yes: CQC lists it as a home care agency under location ID 1-1244572868 and was rated Good overall in April 2019.
Where is Caremark Solihull?
The agency's base is 1st Floor, 221 Stratford Road, Shirley, Solihull, B90 3AH. Confirm that its carers travel to your area.
How did Caremark Solihull score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How much does Caremark Solihull charge?
We don't have published prices from Caremark Solihull yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Who runs Caremark Solihull?
Homehelp (Solihull) Limited is the registered provider for Caremark Solihull.
What kind of care can Caremark Solihull offer?
Caremark Solihull is registered for homecare agencies, supported living. Ask which of these it provides at the moment.

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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