Home care agency · Westbury

Chantry Court

Rated Good by CQC Rating published 21 September 2021 Rating 5 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 5 years ago. CQC's last published rating for this service is from September 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of Chantry Court
Address
Chantry Lane, Westbury, BA13 3FE
Run by
Chantry Court Care Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
October 2012 (14 years)
Registered manager
Abbie Rebecca Davis
Company check
Active, trading since 2012 (14 years), accounts up to date (Companies House 07901301)
Last CQC check
21 Sep 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Licensed by CQC for: Personal care

See this service on the CQC website · CQC location ID 1-466337088

The service in brief

Chantry Court in Westbury is registered with the Care Quality Commission as a home care agency, run by Chantry Court Care Ltd. It is registered to support older people.

CQC rated it Good overall (September 2021). Responsive was rated Requires improvement. It is one of 37 CQC-registered home care agencies that have an office within 7 miles of Westbury; 27 of those are rated Good or Outstanding.

What inspectors found

  • The provider had taken action to keep people safe and manage the risks they faced.
  • Staff had a good understanding of the support people needed.
  • Staff were supporting people to do as much for themselves as possible.
  • People were supported to take any medicines safely and staff sought advice from health and social care services when necessary.

Inspected 11 August 2021; report published 21 September 2021. From the regulator's own summary (Open Government Licence). Read the full report.

The company behind Chantry Court

Chantry Court is run by Chantry Court Care Ltd (company 07901301), incorporated in 2012.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other residential care.

Specialisms

From the CQC register; ask how each need is met in practice.

Track record

Registered in October 2012, it has 14 years on the CQC register.

CQC has published 4 overall ratings for it (2016–2021), starting at Requires improvement; it has gone up 2 and down 1 time, and is now Good.

It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

There are 6 CQC reports on file for this address; the newest is from 21 September 2021.

Ratings for safety, care and leadership

  • SafeGood96 of 110 in Wiltshire
  • EffectiveGood102 of 110 in Wiltshire
  • CaringGood103 of 110 in Wiltshire
  • ResponsiveRequires improvement5 of 110 in Wiltshire
  • Well-ledGood97 of 110 in Wiltshire

Ratings from CQC's most recent report, published 21 September 2021. Under each rating: how many agencies in Wiltshire share it.

Past CQC ratings

  1. Jun 2016 Requires improvement
  2. Jun 2017 Good
  3. Jan 2020 Requires improvement
  4. Sep 2021 Good
  5. Today Rating 5 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

Reports on the CQC website

The neighbourhood

Ward
Westbury North
Parliamentary constituency
South West Wiltshire
NHS area (integrated care board)
NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
Urban or rural
Urban (further from a major town or city)
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in BA13 (8)

Bigger map · Route planner · Map data: OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Costs to expect

We estimate visits from Chantry Court at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

If savings are under the upper limit (£23,250 in England), Wiltshire Council may pay part of the cost after a free care needs assessment.

The ratings in context

Area by area, Responsive is rated below Good; 4 other areas are Good.

Across Wiltshire, 5 of 110 rated agencies are Requires improvement for Responsive (5%).

If you are considering it, read the Responsive section of the report first and ask what has changed since the inspection.

Choice nearby

There are 12 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Forget Me Not Care Limited, under 0.5 miles away.

12 of the 21 nearest rated agencies have a more recent rating than this one.

It sits in Westbury North ward, classed by ONS as urban (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.

Family reviews

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Chantry Court against its area

  • Rated Good. Across Wiltshire, 90% of the 110 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (September 2021) is more recent than 29% of agency ratings in Wiltshire.
  • Registered with CQC in 2012: it has been registered longer than 89% of home care agencies in the area.
  • It lists 1 specialisms with CQC; the typical agency in Wiltshire lists 6.
  • Areas CQC rated below Good: Responsive (5% of home care agencies in Wiltshire are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in Wiltshire (Oct 2026).

Closest alternatives

Guides for families

Similar home care agencies near Westbury, rated recently

Quick answers about Chantry Court

How much does Chantry Court charge?
Chantry Court's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Chantry Court rated well for safety?
CQC rates five key questions. For Chantry Court: Safe: Good; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Good. Safe and Well-led are the sections most worth your time.
What services is Chantry Court registered for?
CQC lists Chantry Court under: homecare agencies. Check which of these it is actively providing now.
Who is the registered provider for Chantry Court?
Chantry Court Care Ltd is the registered provider for Chantry Court.
Is Chantry Court registered for dementia care?
Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
When was Chantry Court last inspected?
The latest rating is dated 21 September 2021, 5 years ago; ask whether there have been changes since.
What is Chantry Court's address?
Its office is at Chantry Lane, Westbury, BA13 3FE. Carers travel to people's homes, so check it covers your street.
Is Chantry Court a registered provider?
It is. The CQC register records Chantry Court as a home care agency, location ID 1-466337088 and was rated Good overall in September 2021.

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In Wiltshire

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Chantry Court: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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