Home care agency · Gloucester

Coldbrock Healthcare

Rated Requires improvement by CQC Rating published 5 January 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

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A young man in a wheelchair with a friend by the sea Illustrative photo, not of Coldbrock Healthcare
Address
Corinium House, BIZSPACE, Barnwood Point, Corinium Avenue, Gloucester, GL4 3HX
Run by
Coldbrock Healthcare Ltd (2 services)
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
April 2019 (7 years)
Registered manager
Carmen Dumitrascu
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10880400)
Last CQC check
5 Jan 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Personal care

See this service on the CQC website · CQC location ID 1-6745369595

Introducing Coldbrock Healthcare

Registered with CQC as a home care agency that also provides supported living, Coldbrock Healthcare is based in Gloucester, run by Coldbrock Healthcare Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and sight or hearing loss.

Its latest CQC rating is Requires improvement overall (January 2023). Safe and Well-led were rated Requires improvement. It is one of 107 CQC-registered home care agencies that have an office within 7 miles of Gloucester; 56 of those are rated Good or Outstanding.

Budgeting for this agency

We estimate visits from Coldbrock Healthcare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

If savings are under the upper limit (£23,250 in England), Gloucestershire Council may pay part of the cost after a free care needs assessment.

How its rating has changed

  1. Apr 2021 Good
  2. Aug 2022 Requires improvement
  3. Jan 2023 Requires improvement
  4. Today Rating 3 years old

The location's rating record from CQC, from first to latest.

Published inspection reports

Area and map

Ward
Barnwood
Parliamentary constituency
Gloucester
Integrated care board
NHS Gloucestershire Integrated Care Board
ONS area type
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in GL4 (17)

Open the full map · Directions · Map © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.

What inspectors found

  • The registered manager and provider had implemented quality assurance and monitoring systems to improve the outcomes for people.
  • However, these systems were not fully embedded and were not fully effective, including at addressing the shortfalls we identified on inspection.
  • More time was needed to allow whole service improvement and sustained good outcomes for people.
  • Improvements were made to the recruitment processes.

Inspected 15 November 2022; report published 5 January 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Gloucester Homecare Services Ltd, under 0.5 miles away.

5 of the 15 nearest rated agencies have a more recent rating than this one.

It sits in Barnwood ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.

History with CQC

CQC registration dates from April 2019, so the service has been operating for around 7 years under its current registration.

CQC has published 3 overall ratings for it (2021–2023), starting at Good and falling to Requires improvement.

The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

3 reports have been published for this location, most recently on 5 January 2023.

Ownership and company checks

Coldbrock Healthcare is run by Coldbrock Healthcare Ltd (company 10880400), incorporated in 2017, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Coldbrock Healthcare Ltd runs 2 CQC-registered services across 2 council areas; 1 of the 2 with a rating are Good or Outstanding (50%), against 86% for the same mix of services across England.

Who the service is registered for

Taken from its CQC registration.

What the ratings tell you

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Gloucestershire, 19 of 129 rated agencies are Requires improvement for Safe (15%), while 31 of 129 rated agencies are Requires improvement for Well-led (24%).

If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.

How CQC rated each area

  • SafeRequires improvement19 of 129 in Gloucestershire
  • EffectiveGood116 of 129 in Gloucestershire
  • CaringGood113 of 129 in Gloucestershire
  • ResponsiveGood115 of 129 in Gloucestershire
  • Well-ledRequires improvement31 of 129 in Gloucestershire

CQC key question ratings, published 5 January 2023. Under each rating: how many agencies in Gloucestershire share it.

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Where Coldbrock Healthcare stands locally

  • Rated Requires improvement. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
  • Its rating (January 2023) is more recent than 62% of agency ratings in Gloucestershire.
  • Registered with CQC in 2019: it has been registered longer than 62% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Gloucestershire lists 5.
  • Areas CQC rated below Good: Safe (15% of home care agencies in Gloucestershire are also rated below Good here); Well-led (25% of home care agencies in Gloucestershire are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered home care agency in Gloucestershire, CQC data for Oct 2026.

Closest alternatives

Guides for families

Recently rated home care agencies near Gloucester

Quick answers about Coldbrock Healthcare

Who is the registered provider for Coldbrock Healthcare?
CQC lists Coldbrock Healthcare Ltd as the provider responsible for Coldbrock Healthcare.
What kind of care can Coldbrock Healthcare offer?
Coldbrock Healthcare is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
How did Coldbrock Healthcare score on each CQC key question?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How much does care from Coldbrock Healthcare cost?
Coldbrock Healthcare has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Coldbrock Healthcare a registered provider?
It is. The CQC register records Coldbrock Healthcare as a home care agency, location ID 1-6745369595 and was rated Requires improvement overall in January 2023.
What is Coldbrock Healthcare's address?
Its office is at Corinium House, BIZSPACE, Barnwood Point, Corinium Avenue, Gloucester, GL4 3HX. Carers travel to people's homes, so check it covers your street.
When was Coldbrock Healthcare last inspected?
Its current CQC rating dates from 5 January 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Is Coldbrock Healthcare registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?

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