Home care agency · Cheltenham
Community Learning Disabilities
Illustrative photo, not of Community Learning Disabilities- Address
- Windsor House, Bayshill Road, Cheltenham, GL50 3AT
- Run by
- We Change Lives (WCL) (4 services)
- Type of provider
- Charity (registered charity 1003023)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Karen Davina Sherlock
- Company check
- Active, trading since 1991 (35 years), accounts up to date (Companies House 02595601)
- Last CQC check
- 4 Jun 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Personal care
More in Cheltenham: Home care in Cheltenham (61) · Best rated home care agencies in Cheltenham · Dementia care at home in Cheltenham · Elderly care at home in Cheltenham · Physical disability care at home in Cheltenham · Live-in care in Cheltenham
See this service on the CQC website · CQC location ID 1-140511649
An overview of Community Learning Disabilities
Registered with CQC as a home care agency that also provides supported living, Community Learning Disabilities is based in Cheltenham, run by We Change Lives (WCL). It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (June 2019). It is one of 61 CQC-registered home care agencies that have an office within 7 miles of Cheltenham; 40 of those are rated Good or Outstanding.
How long it has been running
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Outstanding and falling to Good.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Reports on record: 6, with the most recent dated 4 June 2019.
How its rating has changed
- Oct 2016
- Jun 2019
- Today Rating 7 years old
CQC rating timeline for this address. The latest rating is lower than the one before.
Published inspection reports
- CQC inspection report 4 June 2019
- CQC inspection report 28 October 2016
- Inspection report 30 July 2014
- Inspection report 26 April 2014
- Inspection report 11 June 2013
- Inspection report 2 October 2012
Location and local area
- Ward
- Lansdown
- Parliamentary constituency
- Cheltenham
- Local NHS (ICB)
- NHS Gloucestershire Integrated Care Board
- ONS area type
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in GL50 (11)
View on OpenStreetMap · Directions · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Raynsford Domiciliary Care, under 0.5 miles away.
20 of the 21 nearest rated agencies have a more recent rating than this one.
It sits in Lansdown ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Gloucestershire ICB.
The registered provider
Community Learning Disabilities is run by We Change Lives (wcl) (company 02595601), incorporated in 1991, 19 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 5 active directors and there is no insolvency history.
Its registered business activity is nursing care and care for people with learning disabilities, mental health problems or substance misuse.
We Change Lives (WCL) runs 4 CQC-registered services across 2 council areas; 3 of the 4 with a rating are Good or Outstanding (75%), against 84% for the same mix of services across England.
What it may cost
We estimate visits from Community Learning Disabilities at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
If savings are under the upper limit (£23,250 in England), Gloucestershire Council may pay part of the cost after a free care needs assessment.
Who it can help
Specialisms as registered with CQC.
Safe, effective, caring, responsive, well-led
- Safe106 of 129 in Gloucestershire
- Effective116 of 129 in Gloucestershire
- Caring113 of 129 in Gloucestershire
- Responsive115 of 129 in Gloucestershire
- Well-led83 of 129 in Gloucestershire
From CQC's latest report, published 4 June 2019. Under each rating: how many agencies in Gloucestershire share it.
The inspection, summarised
- About the service: Warrington Community Living is a registered Charity.
- It provides a range of community services for adults and older people in the Warrington area.
- The service is registered to support people with a variety of needs including people with learning disabilities.
- This includes help with tasks related to personal hygiene and eating.
Inspected 8 May 2019; report published 4 June 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Reading Community Learning Disabilities's CQC ratings
All five areas CQC looks at are rated Good for Community Learning Disabilities: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 82 of the 128 other agencies in Gloucestershire that CQC has rated.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How Community Learning Disabilities compares
- Rated Good. Across Gloucestershire, 88% of the 125 rated home care agencies are Good or Outstanding and 9 are Outstanding.
- Its rating (June 2019) is more recent than 17% of agency ratings in Gloucestershire.
- Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Gloucestershire lists 5.
Comparison set: every registered home care agency in Gloucestershire, CQC data for Oct 2026.
Closest alternatives
Guides for families
Cheltenham: home care agencies inspected recently
- Raynsford Domiciliary CareMay 2025 · under 0.5 miles
- Your Life (Cheltenham)Sep 2026 · under 0.5 miles
- Merit Care LtdSep 2025 · 0.6 miles
Frequently asked about Community Learning Disabilities
- Who is the registered provider for Community Learning Disabilities?
- On CQC's register the provider is We Change Lives (WCL).
- What services is Community Learning Disabilities registered for?
- Registration for Community Learning Disabilities covers: homecare agencies, supported living. Check which of these it offers today.
- How is Community Learning Disabilities rated for safety and leadership?
- CQC rates five key questions. For Community Learning Disabilities: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does Community Learning Disabilities charge?
- Community Learning Disabilities hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Community Learning Disabilities a registered provider?
- Community Learning Disabilities is on the CQC register as a home care agency (ID 1-140511649) and was rated Good overall in June 2019.
- Where is Community Learning Disabilities based?
- Windsor House, Bayshill Road, Cheltenham, GL50 3AT is the agency's office; check it serves your postcode.
- How recent is Community Learning Disabilities's CQC rating?
- The rating now shown was published on 4 June 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
- Is Community Learning Disabilities registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Compare other agencies nearby
In Gloucestershire
Is this your service? Show your rating on your website
Paste this snippet into any page of your site; it keeps itself in step with your CQC rating.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.