Home care agency · Retford
Compassionate Care Team Ltd
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Compassionate Care Team Ltd- Address
- 35 Bridgegate, Retford, DN22 7UX
- Run by
- Compassionate Care Team Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2016 (10 years)
- Registered manager
- Naomi Jane Bennett
- Company check
- Active, trading since 2012 (14 years), accounts up to date (Companies House 07899507)
- Last CQC check
- 17 Sep 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
More in Retford: Home care in Retford (14) · Best rated home care agencies in Retford · Dementia care at home in Retford · Elderly care at home in Retford · Physical disability care at home in Retford
Read the full CQC inspection report · CQC location ID 1-2804697407
An overview of Compassionate Care Team Ltd
Compassionate Care Team Ltd in Retford is registered with the Care Quality Commission as a home care agency that also provides supported living. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (September 2019). Responsive was rated Requires improvement. It is one of 14 CQC-registered home care agencies that have an office within 7 miles of Retford; 8 of those are rated Good or Outstanding.
What CQC's inspectors reported
- Systems were in place to safeguard people from abuse.
- Medicines were managed safely, procedures were in place to support this.
- Some adjustments to a new electronic system needed to be made to ensure that staff were fully aware of when PRN should be administered.
- Safeguarding issues and complaints were analysed, and improvements were made.
Inspected 14 August 2019; report published 17 September 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.
Ownership and company checks
Compassionate Care Team Ltd is run by Compassionate Care Team Ltd (company 07899507), incorporated in 2012, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Safe, effective, caring, responsive, well-led
- Safe109 of 127 in Nottinghamshire
- Effective111 of 127 in Nottinghamshire
- Caring107 of 127 in Nottinghamshire
- Responsive5 of 127 in Nottinghamshire
- Well-led92 of 127 in Nottinghamshire
As rated by CQC, published 17 September 2019. Under each rating: how many agencies in Nottinghamshire share it.
What the ratings tell you
Looking at the five areas: Responsive is rated below Good; 4 other areas are Good.
Across Nottinghamshire, 5 of 127 rated agencies are Requires improvement for Responsive (4%).
If you are considering it, read the Responsive section of the report first and ask what has changed since the inspection.
Compassionate Care Team Ltd over the years
Compassionate Care Team Ltd has been registered with CQC since July 2016, about 10 years.
CQC has published 3 overall ratings for it (2017–2019), starting at Requires improvement and improving to Good.
The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
There are 3 CQC reports on file for this address; the newest is from 17 September 2019.
Who it can help
Registration details from CQC.
Likely fees
We estimate visits from Compassionate Care Team Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
People with savings under £23,250 may get help from Nottinghamshire Council after a needs and financial assessment.
Rating history
- Oct 2017
- Jan 2019
- Sep 2019
- Today Rating 7 years old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 17 September 2019
- CQC inspection report 30 January 2019
- CQC inspection report 24 October 2017
Area and map
- Ward
- East Retford West
- Parliamentary constituency
- Bassetlaw
- Local NHS (ICB)
- NHS Nottingham and Nottinghamshire Integrated Care Board
- Setting
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in DN22 (7)
Open the full map · How to get there · © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Around Retford
There are 6 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is Free Spirit Support Service, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (2 of the nearest 8).
It sits in East Retford West ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Nottingham and Nottinghamshire ICB.
Family reviews
There are no reviews of Compassionate Care Team Ltd yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Compassionate Care Team Ltd compares
- Rated Good. Across Nottinghamshire, 90% of the 125 rated home care agencies are Good or Outstanding and 17 are Outstanding.
- Its rating (September 2019) is more recent than 25% of agency ratings in Nottinghamshire.
- Registered with CQC in 2016: it has been registered longer than 72% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Nottinghamshire lists 6.
- Areas CQC rated below Good: Responsive (5% of home care agencies in Nottinghamshire are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Nottinghamshire; CQC register, Oct 2026.
Closest alternatives
Guides for families
Similar home care agencies near Retford, rated recently
- Pinnacle Care Professionals LtdJun 2026 · 6.2 miles
Compassionate Care Team Ltd: common questions
- Is Compassionate Care Team Ltd rated well for safety?
- CQC rates five key questions. For Compassionate Care Team Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- Can Compassionate Care Team Ltd care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Is Compassionate Care Team Ltd a registered provider?
- Yes. Compassionate Care Team Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-2804697407) and was rated Good overall in September 2019.
- When was Compassionate Care Team Ltd last inspected?
- 17 September 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
- What type of care does Compassionate Care Team Ltd provide?
- CQC lists Compassionate Care Team Ltd under: homecare agencies, supported living. Check which of these it is actively providing now.
- How much does Compassionate Care Team Ltd charge?
- Compassionate Care Team Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Where is Compassionate Care Team Ltd?
- The agency's base is 35 Bridgegate, Retford, DN22 7UX. Confirm that its carers travel to your area.
Look further afield
In Nottinghamshire
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.