Home care agency · Barrow-in-furness

Creative Support - Barrow Personalised Services

Rated Good by CQC Rating published 10 January 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from January 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Older people painting together at an activity session Illustrative photo, not of Creative Support - Barrow Personalised Services
Address
9 & 9A Trinity Enterprise Centre, Barrow-in-furness, LA14 2PG
Run by
Creative Support Limited (59 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2014 (11 years)
Part of
Creative Support Limited
Registered manager
Linda King
Company check
Active, accounts up to date (Companies House IP27440R)
Last CQC check
10 Jan 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Licensed by CQC for: Personal care

Read the full CQC inspection report · CQC location ID 1-1727096448

About this agency

Registered with CQC as a home care agency, Creative Support - Barrow Personalised Services is based in Barrow-in-furness, run by Creative Support Limited. It supports older people, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (January 2019). It is one of 17 CQC-registered home care agencies that have an office within 7 miles of Barrow-in-Furness; 9 of those are rated Good or Outstanding.

From the latest CQC inspection

  • The service was last inspected between December 2015 and March 2016.
  • Creative Support – Cumbria Homecare Service (Furness) provides personal care to people living in their own homes.
  • The service is managed from offices in Barrow in Furness.
  • The agency provides domiciliary care to people living in the Furness district of Cumbria.

Inspected 19 November 2018; report published 10 January 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Who it can help

Specialisms as registered with CQC.

Ownership and company checks

Creative Support - Barrow Personalised Services is run by Creative Support Limited (company IP27440R).

At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.

Creative Support Limited runs 59 CQC-registered services across 38 council areas; 52 of the 56 with a rating are Good or Outstanding (93%), against 87% for the same mix of services across England.

2 of its services are in Westmorland and Furness.

It trades under the Creative Support Limited brand, which covers 59 services run by 1 registered provider.

Track record

Creative Support - Barrow Personalised Services has been registered with CQC since December 2014, about 11 years.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

The CQC website holds 2 reports for it, the latest from 10 January 2019.

Costs to expect

We estimate visits from Creative Support - Barrow Personalised Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

People with savings under £23,250 may get help from Westmorland and Furness Council after a needs and financial assessment.

Safe, effective, caring, responsive, well-led

  • SafeGood26 of 29 in Westmorland and Furness
  • EffectiveGood27 of 29 in Westmorland and Furness
  • CaringGood27 of 29 in Westmorland and Furness
  • ResponsiveGood26 of 29 in Westmorland and Furness
  • Well-ledGood26 of 29 in Westmorland and Furness

Source: CQC, published 10 January 2019. Under each rating: how many agencies in Westmorland and Furness share it.

Past CQC ratings

  1. May 2016 Good
  2. Jan 2019 Good
  3. Today Rating 7 years old

CQC rating timeline for this address.

Inspection reports to read

Map and area details

Ward
Old Barrow and Hindpool
Parliamentary constituency
Barrow and Furness
NHS area (integrated care board)
NHS Lancashire and South Cumbria Integrated Care Board
Type of area
Urban · further from a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in LA14 (14)

Open the full map · Get directions · Base map © OpenStreetMap

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.

Choice nearby

There are 13 other agencies within 3 miles, 6 of them rated Good or Outstanding; the nearest is New Living Cumbria office, under 0.5 miles away.

Every one of the 8 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Old Barrow and Hindpool ward, classed by ONS as urban (further from a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Lancashire and South Cumbria ICB.

What the ratings tell you

Creative Support - Barrow Personalised Services has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 25 of the 28 other agencies in Westmorland and Furness that CQC has rated.

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Creative Support - Barrow Personalised Services in local context

  • Rated Good. Across Westmorland and Furness, 93% of the 29 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (January 2019) is more recent than 10% of agency ratings in Westmorland and Furness.
  • Registered with CQC in 2014: it has been registered longer than 79% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Westmorland and Furness lists 6.

Based on the CQC register for Westmorland and Furness as at Oct 2026.

Closest alternatives

Guides for families

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Creative Support - Barrow Personalised Services questions answered

How is Creative Support - Barrow Personalised Services rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What are Creative Support - Barrow Personalised Services's fees?
Creative Support - Barrow Personalised Services has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Who is the registered provider for Creative Support - Barrow Personalised Services?
On CQC's register the provider is Creative Support Limited.
What type of care does Creative Support - Barrow Personalised Services provide?
Registration for Creative Support - Barrow Personalised Services covers: homecare agencies. Check which of these it offers today.
How recent is Creative Support - Barrow Personalised Services's CQC rating?
CQC published the current rating on 10 January 2019, 7 years ago. Older ratings are common, so ask about changes since.
Is Creative Support - Barrow Personalised Services registered for dementia care?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Is Creative Support - Barrow Personalised Services regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-1727096448 and was rated Good overall in January 2019.
Where is Creative Support - Barrow Personalised Services based?
The agency works from 9 & 9A Trinity Enterprise Centre, Barrow-in-furness, LA14 2PG; ask which postcodes its carers cover.

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In Westmorland and Furness

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