Home care agency · Derby
Creative Support - Derby Service
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Creative Support - Derby Service- Address
- Flat 11, St. Judiths Court, 34 South Street, Derby, DE1 1DB
- Run by
- Creative Support Limited (59 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- November 2010 (15 years)
- Part of
- Creative Support Limited
- Registered manager
- Sean Francis Mulligan
- Company check
- Active, accounts up to date (Companies House IP27440R)
- Last CQC check
- 16 Oct 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Learning disability care at home in Derby · Live-in care in Derby
See this service on the CQC website · CQC location ID 1-133366827
About this agency
Creative Support - Derby Service in Derby is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Creative Support Limited. The service is registered to support adults of all ages and lists physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (October 2020). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
Registered specialisms
From the CQC register; ask how each need is met in practice.
What CQC's inspectors reported
- We checked whether the provider was meeting the legal requirements and regulations associated with the Act.
- Inspection team An inspector and an assistant inspector completed the inspection.
- Service and service type This service provides care and support to people living in four 'supported living' settings, so that they can live as independently as possible.
- People's care and housing are provided under separate contractual agreements.
Inspected 30 September 2020; report published 16 October 2020. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Past CQC ratings
- May 2016
- Oct 2018
- Oct 2020
- Today Rating 6 years old
Every overall rating on record for this location, earliest first.
CQC documents
- CQC inspection report 16 October 2020
- CQC inspection report 31 October 2018
- CQC inspection report 11 May 2016
- Inspection report 29 May 2013
- Inspection report 22 October 2012
- Inspection report 12 August 2011
Finding it
- Ward
- Mackworth & New Zealand
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby North
- Local NHS (ICB)
- NHS Derby and Derbyshire Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in DE1 (34)
Larger map · Plan a journey · Map data: OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
The registered provider
Creative Support - Derby Service is run by Creative Support Limited (company IP27440R).
At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.
Creative Support Limited runs 59 CQC-registered services across 38 council areas; 52 of the 56 with a rating are Good or Outstanding (93%), against 87% for the same mix of services across England.
It trades under the Creative Support Limited brand, which covers 59 services run by 1 registered provider.
Track record
Creative Support - Derby Service has been registered with CQC since November 2010, about 15 years.
CQC has published 3 overall ratings for it (2016–2020), starting at Good and staying Good every time.
At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
6 reports have been published for this location, most recently on 16 October 2020.
How CQC rated each area
- Safe61 of 70 in Derby
- Effective64 of 70 in Derby
- Caring67 of 70 in Derby
- Responsive68 of 70 in Derby
- Well-led59 of 70 in Derby
As rated by CQC, published 16 October 2020. Under each rating: how many agencies in Derby share it.
Reading Creative Support - Derby Service's CQC ratings
Creative Support - Derby Service has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 58 of the 69 other agencies in Derby that CQC has rated.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is TrustBridge Care, under 0.5 miles away.
15 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Mackworth & New Zealand ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
Costs to expect
We estimate visits from Creative Support - Derby Service at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
People with savings under £23,250 may get help from Derby Council after a needs and financial assessment.
Family reviews
There are no reviews of Creative Support - Derby Service yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
How Creative Support - Derby Service compares
- Rated Good. Across Derby, 91% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (October 2020) is more recent than 31% of agency ratings in Derby.
- Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Derby lists 6.
Compared with every CQC-registered home care agency in Derby. Source: CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Newer ratings near Derby
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
Quick answers about Creative Support - Derby Service
- Who is the registered provider for Creative Support - Derby Service?
- Creative Support Limited is the registered provider for Creative Support - Derby Service.
- What services is Creative Support - Derby Service registered for?
- Registration for Creative Support - Derby Service covers: homecare agencies, supported living. Check which of these it offers today.
- How is Creative Support - Derby Service rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What are Creative Support - Derby Service's fees?
- Creative Support - Derby Service has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Creative Support - Derby Service a registered provider?
- Creative Support - Derby Service is on the CQC register as a home care agency (ID 1-133366827) and was rated Good overall in October 2020.
- Where is Creative Support - Derby Service?
- Flat 11, St. Judiths Court, 34 South Street, Derby, DE1 1DB. That is the office; visits happen in your own home, so confirm your area is covered.
- When did CQC last rate Creative Support - Derby Service?
- 16 October 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
- Does Creative Support - Derby Service support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
Home care in nearby towns
In Derby
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.