Home care agency · Sheffield
Creative Support - Sheffield Service
Illustrative photo, not of Creative Support - Sheffield Service- Address
- 11 Mansfield View, Sheffield, S12 2AW
- Run by
- Creative Support Limited (59 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- November 2017 (8 years)
- Part of
- Creative Support Limited
- Registered manager
- Suzanne Marie Gardner
- Company check
- Active, accounts up to date (Companies House IP27440R)
- Last CQC check
- 9 Feb 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
CQC regulated activities: Personal care
More in Sheffield: Home care in Sheffield (126) · Best rated home care agencies in Sheffield · Elderly care at home in Sheffield · Physical disability care at home in Sheffield · Learning disability care at home in Sheffield · Live-in care in Sheffield
Read the full CQC inspection report · CQC location ID 1-4481328553
About Creative Support - Sheffield Service
Creative Support - Sheffield Service is a CQC-registered home care agency that also provides supported living in Sheffield, run by Creative Support Limited. Its CQC registration covers adults of all ages, including people living with physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (February 2019). Effective was rated Requires improvement. It is one of 126 CQC-registered home care agencies that have an office within 7 miles of Sheffield; 90 of those are rated Good or Outstanding.
Track record
Creative Support - Sheffield Service has been registered with CQC since November 2017, about 8 years.
So far CQC has published one overall rating: Good, in February 2019.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Rating history
- Feb 2019
- Today Rating 7 years old
Published CQC ratings in date order.
Inspection reports to read
- CQC inspection report 9 February 2019
Location and local area
- Ward
- Richmond
- Council
- Sheffield City Council · paying for care
- Parliamentary constituency
- Sheffield Heeley
- Integrated care board
- NHS South Yorkshire Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
View on OpenStreetMap · Get directions · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
The ratings in context
For Creative Support - Sheffield Service, Effective is rated below Good; 4 other areas are Good.
Across Sheffield, 5 of 105 rated agencies are Requires improvement for Effective (5%).
The Effective findings are the part of the report to read closely; ask the manager what has been put right.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Juventa 4 Care Ltd, 0.9 miles away.
Every one of the 18 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Richmond ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS South Yorkshire ICB.
Registered specialisms
Taken from its CQC registration.
Costs to expect
We estimate visits from Creative Support - Sheffield Service at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Council help is possible below £23,250 in savings: ask Sheffield Council for a free care needs assessment.
What CQC's inspectors reported
- This service provides care and support to people living in 'supported living' settings, so that they can live in their own home as independently as possible.
- People's care and housing are provided under separate contractual agreements.
- Sheffield Services has four supported living locations, referred to as Burncross Road, Melrose Road, Daresbury Road and Mansfield View.
- Burncross Road comprises of two houses and can support up to 10 people.
Inspected 19 December 2018; report published 9 February 2019; supporting 10 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
The company behind Creative Support - Sheffield Service
Creative Support - Sheffield Service is run by Creative Support Limited (company IP27440R).
At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.
Creative Support Limited runs 59 CQC-registered services across 38 council areas; 52 of the 56 with a rating are Good or Outstanding (93%), against 87% for the same mix of services across England.
It trades under the Creative Support Limited brand, which covers 59 services run by 1 registered provider.
CQC ratings, area by area
- Safe97 of 105 in Sheffield
- Effective5 of 105 in Sheffield
- Caring97 of 105 in Sheffield
- Responsive97 of 105 in Sheffield
- Well-led88 of 105 in Sheffield
CQC key question ratings, published 9 February 2019. Under each rating: how many agencies in Sheffield share it.
Family reviews
No family has reviewed Creative Support - Sheffield Service on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Creative Support - Sheffield Service against its area
- Rated Good. Across Sheffield, 96% of the 103 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (February 2019) is more recent than 11% of agency ratings in Sheffield.
- Registered with CQC in 2017: it has been registered longer than 63% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Sheffield lists 6.
- Areas CQC rated below Good: Effective (4% of home care agencies in Sheffield are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Sheffield (Oct 2026).
Also nearby
Guides for families
Recently rated home care agencies near Sheffield
- First Support CareJun 2025 · 1.3 miles
- Loxley Park Assisted Living ResidencyMay 2026 · 2.9 miles
- Seven Steps Support LimitedOct 2026 · 4.3 miles
Frequently asked about Creative Support - Sheffield Service
- Is Creative Support - Sheffield Service rated well for safety?
- CQC rates five key questions. For Creative Support - Sheffield Service: Safe: Good; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Creative Support - Sheffield Service charge?
- Creative Support - Sheffield Service hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Which provider runs Creative Support - Sheffield Service?
- Creative Support - Sheffield Service is run by Creative Support Limited, the registered provider on the CQC register.
- What type of care does Creative Support - Sheffield Service provide?
- Creative Support - Sheffield Service is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
- How recent is Creative Support - Sheffield Service's CQC rating?
- 9 February 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
- Can Creative Support - Sheffield Service care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- Is Creative Support - Sheffield Service registered with CQC?
- Registered, yes: location 1-4481328553 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in February 2019.
- Where is Creative Support - Sheffield Service?
- Its office is at 11 Mansfield View, Sheffield, S12 2AW. Carers travel to people's homes, so check it covers your street.
Home care in nearby towns
In Sheffield
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.