Home care agency · Derby

Cristal Healthcare Services Ltd

Not yet rated by CQC

Typical fee here £29–£35.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A carer bringing tea to an older woman at home Illustrative photo, not of Cristal Healthcare Services Ltd
Address
200 Burton Road, Derby, DE1 1TQ
Run by
Cristal Healthcare Services Ltd
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2023 (2 years)
Registered manager
Chibuogwu Anthonia Mbah
Company check
Active, trading since 2021 (5 years), accounts up to date (Companies House 13418640)
Last CQC check
Not listed
Typical fees Estimated
£29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

CQC regulated activities: Personal care · Treatment of disease, disorder or injury

Full report at cqc.org.uk · CQC location ID 1-18131540126

The service in brief

Cristal Healthcare Services Ltd in Derby is registered with the Care Quality Commission as a home care agency that also provides supported living. The service is registered to support adults of all ages and children and lists dementia, physical disabilities and mental health conditions among its specialisms.

There is no published CQC rating yet; newly registered services are usually rated after their first inspection. It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Oaklands, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (6 of the nearest 25).

It sits in Abbey ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.

The neighbourhood

Ward
Abbey
Parliamentary constituency
Derby South
NHS integrated care board
NHS Derby and Derbyshire Integrated Care Board
Setting
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in DE1 (34)

Larger map · Plan a journey · OpenStreetMap (ODbL)

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.

Budgeting for this agency

We estimate visits from Cristal Healthcare Services Ltd at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

Derby Council can help with costs for people with savings under £23,250, starting with a free assessment.

Who the service is registered for

From the CQC register; ask how each need is met in practice.

The company behind Cristal Healthcare Services Ltd

Cristal Healthcare Services Ltd is run by Cristal Healthcare Services Ltd (company 13418640), incorporated in 2021, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other residential care and other social work without accommodation.

Family reviews

No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.

Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.

Looking at Cristal Healthcare Services Ltd for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Cristal Healthcare Services Ltd

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Compared with other agencies locally

  • Registered with CQC in 2023: it has been registered longer than 24% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Derby lists 6.

Based on the CQC register for Derby as at Oct 2026.

Nearby options

Guides for families

Derby: home care agencies inspected recently

Cristal Healthcare Services Ltd questions answered

Is Cristal Healthcare Services Ltd registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Is Cristal Healthcare Services Ltd regulated by the Care Quality Commission?
Yes. Cristal Healthcare Services Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-18131540126), and has not yet been given an overall rating.
What type of care does Cristal Healthcare Services Ltd provide?
Registration for Cristal Healthcare Services Ltd covers: homecare agencies, supported living. Check which of these it offers today.
What are Cristal Healthcare Services Ltd's fees?
No fee list from Cristal Healthcare Services Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Where is Cristal Healthcare Services Ltd based?
Its office is at 200 Burton Road, Derby, DE1 1TQ. Carers travel to people's homes, so check it covers your street.

Compare other agencies nearby

In Derby

Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.

Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Derby.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.