Home care agency · Northampton

CSK Support 24 Ltd Northampton

Rated Requires improvement by CQC Rating published 5 August 2024 Rating 2 years old
An older couple playing a stacking game at a table Illustrative photo, not of CSK Support 24 Ltd Northampton
Address
Unit F19, Moulton Park Business Centre, Redhouse Road G3A, Moulton Park Industrial Estate, Northampton, NN3 6AQ
Run by
CSK Support 24 Ltd (2 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2020 (6 years)
Registered manager
Susan Karimi Redding
Company check
Active, trading since 2013 (13 years), accounts up to date (Companies House 08673632)
Last CQC check
5 Aug 2024
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Personal care

See this service on the CQC website · CQC location ID 1-8438282626

The service in brief

CSK Support 24 Ltd Northampton in Northampton is registered with the Care Quality Commission as a home care agency, run by CSK Support 24 Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.

CQC rated it Requires improvement overall (August 2024). Safe and Well-led were rated Requires improvement. It is one of 150 CQC-registered home care agencies that have an office within 7 miles of Northampton; 56 of those are rated Good or Outstanding.

Ownership and company checks

CSK Support 24 Ltd Northampton is run by Csk Support 24 Ltd (company 08673632), incorporated in 2013, 6 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

CSK Support 24 Ltd runs 2 CQC-registered services across 2 council areas; 0 of the 2 with a rating are Good or Outstanding (0%), against 88% for the same mix of services across England.

What it may cost

We estimate visits from CSK Support 24 Ltd Northampton at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

Council help is possible below £23,250 in savings: ask West Northamptonshire Council for a free care needs assessment.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Cherry Care Services Limited - Northampton, under 0.5 miles away.

3 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Parklands ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.

What CQC's inspectors reported

  • CSK Support 24 Ltd Northampton domiciliary care agency registered to provide personal care.
  • The assessment was carried out due to concerns with monitoring whether calls had been carried out.
  • At our last inspection the service was rated requires improvement.
  • They told us “[staff] give support and are considerate and compassionate.” People and their relatives told us that staff arrived on time and stayed for the required length of time.

Inspected 14 April 2021; report published 18 May 2021. From the regulator's own summary (Open Government Licence). Read the full report.

How long it has been running

CQC registration dates from March 2020, so the service has been operating for around 6 years under its current registration.

CQC has published 3 overall ratings for it (2020–2024), starting at Good and falling to Requires Improvement.

The CQC website holds 2 reports for it, the latest from 18 May 2021.

Earlier inspections

  1. Oct 2020 Good
  2. May 2021 Requires improvement
  3. Aug 2024 Requires Improvement
  4. Today Rating 2 years old

Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.

CQC reports

Area and map

Ward
Parklands
Parliamentary constituency
Northampton North
Integrated care board
NHS Northamptonshire Integrated Care Board
Urban or rural
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Home care in NN3 (51)

See the wider area · Get directions · Base map © OpenStreetMap

Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Safe, effective, caring, responsive, well-led

  • SafeRequires improvement30 of 97 in West Northamptonshire
  • EffectiveGood78 of 97 in West Northamptonshire
  • CaringGood85 of 97 in West Northamptonshire
  • ResponsiveGood78 of 97 in West Northamptonshire
  • Well-ledRequires improvement35 of 97 in West Northamptonshire

Source: CQC, published 5 August 2024. Under each rating: how many agencies in West Northamptonshire share it.

What the ratings tell you

For CSK Support 24 Ltd Northampton, Safe and Well-led are rated below Good; 3 other areas are Good.

Across West Northamptonshire, 30 of 97 rated agencies are Requires improvement for Safe (31%), while 35 of 97 rated agencies are Requires improvement for Well-led (36%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Who it can help

Specialisms as registered with CQC.

Family reviews

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Where CSK Support 24 Ltd Northampton stands locally

  • Rated Requires improvement. Across West Northamptonshire, 68% of the 94 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (August 2024) is more recent than 74% of agency ratings in West Northamptonshire.
  • Registered with CQC in 2020: it has been registered longer than 60% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in West Northamptonshire lists 6.
  • Areas CQC rated below Good: Safe (34% of home care agencies in West Northamptonshire are also rated below Good here); Well-led (38% of home care agencies in West Northamptonshire are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for West Northamptonshire as at Oct 2026.

Nearest home care agencies

Guides for families

Newer ratings near Northampton

CSK Support 24 Ltd Northampton: common questions

What services is CSK Support 24 Ltd Northampton registered for?
CQC lists CSK Support 24 Ltd Northampton under: homecare agencies. Check which of these it is actively providing now.
Who is the registered provider for CSK Support 24 Ltd Northampton?
CQC lists CSK Support 24 Ltd as the provider responsible for CSK Support 24 Ltd Northampton.
What are CSK Support 24 Ltd Northampton's fees?
CSK Support 24 Ltd Northampton's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
How did CSK Support 24 Ltd Northampton score on each CQC key question?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
Where is CSK Support 24 Ltd Northampton based?
Its office is at Unit F19, Moulton Park Business Centre, Redhouse Road G3A, Moulton Park Industrial Estate, Northampton, NN3 6AQ. Carers travel to people's homes, so check it covers your street.
Is CSK Support 24 Ltd Northampton regulated by the Care Quality Commission?
Registered, yes: location 1-8438282626 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in August 2024.
Is CSK Support 24 Ltd Northampton registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
When was CSK Support 24 Ltd Northampton last inspected?
Its current CQC rating dates from 5 August 2024, 2 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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